Just book via your guesthouse instead. We paid a lot extra to go via 12go/Yortday travel, but the service was very poor. The ticket said 8:30 departure and be ready 30 mins before. At 8:40 no-one had turned up so I messaged and was told 9:00-9:20. After messaging at 9:20 I was told it would be 10 mins. It seems to be the vehicle coming from Chiang Rai does the pickup, so you are also delayed by any border delays, sort of defeating the point of staying in Huay Xai, aside from the extra cost!
We had an issue that needed immediate action in the hospital so we could not do the whole trip. They've taken such great care of us and were even willing to bring us back to the border a few days later free of charge. I highly recommend this company! The bus itself was super comfortable and there were plenty of toilet stops.
廂型車 Van + Bus + Taxi, Yortdoy Travel, 2023年12月2日
K R
Kenneth R
廂型車 Van + Bus + Taxi, Yortdoy Travel, 2024年5月4日
J W
Joerg W
廂型車 Van + Bus + Taxi, Yortdoy Travel, 2023年12月29日
A S
Andrea S
巴士 Taxi + Bus + Song Taew + Slow Boat, Yortdoy Travel, 2023年10月8日