Vietravel Airlines

The driver behaved disrespectfully. He didn't understand a word of English. He drove very fast and very dangerously. I felt unsafe. When I got to the station, no one spoke to me, said it was the last stop, or offered me a solution for the rest.

Ticket punter was not open in a timely manner, in order for us to buy baggage fee, we was triple charge for baggage fee, because after 3 hours window

Smooth, clean and efficient

They were missing informations (which termina, which gate) because the company(Vietravel Ailrlines) didn't have any online access to get the information, to register, to plan our arrival at the Ho Chi Minh airport. Logically, it was suppose to be at the domestic termnal but it wasn't the case. We had to pay extra transport charge to go to another terminal(the international one?) Their was also some confusion about luggage understanding. I paid for two carry-on but they were calculated our two small back pack for the day(that we usually have with us on the plane) as carry-on. We had to pay extra charge and the operation to put our two real carry-on together (with plastic rap) was complicated because the information was not clear, we had to comeback three times to the counter of the company.. After that, we had to wait infront a TV screen to know if our luggage needed extra verification but we didn't know for how long. Because of that and and the large number of travelers passing through customs at this time we almost miss our flight. Hopefully, we came early for this flight.But for a simple internal domestic flight it appears really complicated and stressfull.

Easy to use. No hassle.

It was a good journey, but the driver was maybe to fast and also to go to the toilette was something difficult

Easy

No information, we didn't know where to wait until anline-up was already made and then the counter was announced. Sent us to a gate far awaye and changed it after printing it and without announcing the change.

I had to pay twice for my lagguge

You change my payment.

Easy travelling at all stages of trip.

Good driver very friendly who take time to show us beautiful things during the trip

Everything is going as It should. Excellent.