The review by Jenelle below says it all. The bus arrived a few hours late, however the price and comfort of the journey were fantastic.
巴士 VIP, Transtar Express SVIP, 2017年6月25日
G
Gabrielle
It was a clean, comfortable bus, very quick too.
My only complaint is that the pickup in Berjaya Times Square is not as written (at the main entrance near Starbucks), but at street level where you can find a sign with a bus pictogram and a couple bus counters.
Had we been standing where advertised we probably would have missed it, though it was on time.
Would take it again!
巴士 VIP, Transtar Express SVIP, 2017年6月8日
S
Stephane
Pleasant trip, we arrived at the right time. there were 2 drivers, both were good.
巴士 VIP, Transtar Express SVIP, 2017年6月3日
M
Mikaela
The bus ride took about 6.5 hours, but it was smooth. We had to stop for Singaporean customs then Malaysian customs then again for a food stop . The ride was VERY COMFORTABLE.
巴士 VIP, Transtar Express SVIP, 2017年6月2日
C
Chiara
Comfortable seats, but awful communication and incredibly rude staff
巴士 VIP, Transtar Express SVIP, 2017年5月24日
A
Andile
Bus left on time. Bus was clean and seats were comfortable with ample legroom. Border crossing was the smoothest business. Drivers weren't at all friendly, but ladies at the check in counter were pleasant enough. Research you passport visa requirements because Transtar staff aren't always clued up on which nationalities don't require a visa to enter Malaysia (i.e. Zimbabwe), so they freaked us out by saying we'd get stuck at the border. A quick call to our home embassy settled matters. Bus arrived in KL ahead of schedule and made a convenient stop round the corner from our hotel in Bintang Bukit. Would definitely use this bus service again, but leave on a morning bus so as to see the countryside.
巴士 VIP, Transtar Express Premium, 2017年4月11日
C
Cem
Bus was on time, trip was uninterrupted. First stop is Berjaya Times Square, which is so beneficial for travellers, who don't need any transportation means to get there, if they stay nearby. But, you should have served couple of complimentary things, such as water, small snacks, which makes your service better. Thank you for your cooperation.
巴士 VIP, Transtar Express SVIP, 2017年4月5日
Y
Yeoh
Bus wasn't in the pick up place on time, was late by 20 minutes & it's only 7am & no traffic jam Have to give several calls to the office to checked. Also no sign waiting location for the bus
巴士 VIP, Transtar Express SVIP, 2017年4月1日
S
Shakira
Good trip overall. Capable drivers, good value for money. Only suggestions would be a toilet on board and also Wi-Fi for passengers to use. Would use the service again, maybe first class coach next time.
巴士 VIP, Transtar Express Premium, 2017年3月18日
A
Alejandro
All very good, but the driver smoke on the trip!
巴士 VIP, Transtar Express SVIP, 2017年3月1日
M
Mari
Godos service
巴士 VIP, Transtar Express SVIP, 2017年2月3日
M
Mark
Very good value, no problems, excellent.
巴士 VIP, Transtar Express SVIP, 2017年1月24日
N
Netkey
driver was driving too fast
巴士 VIP, Transtar Express SVIP, 2017年1月14日
E
Elisabeth
Bus was 2.5 hours late. We went to One Utama, but a van brought us to another place in KL - because the bus did not stop at One Utama.... TV in the bus did not work. Seats were comfortable, but not every wirket. Meal and service were good, ride also.
巴士 VIP 24, Transtar Express Solitaire, 2017年1月4日
K
Kenneth
Ended up booking another service with Transtar Travel.
巴士 VIP, Transtar Express SVIP, 2016年11月25日
D
Deirdre
Bit difficult to find the exact spot from which the bus leaves and the counter wasn;'t open for the early bus but the bus itself was very comfortable, nice entertainment system and friendly staff.
巴士 VIP 24, Transtar Express Solitaire, 2016年11月3日
M
Mirco
Very Good Trip, expecially the service and reliability
巴士 VIP 24, Transtar Express Solitaire, 2016年8月24日
C
Catherine
Nicer trip than we expected! It was a little tricky to find where to meet the bus, but the ride was very comfortable, and the operator handled a difficult situation well.