Bangkok Khaosan RoadBangrak Hotel TransferKhao Sok Hotel Transfer甲米機場合艾中轉牛排餐廳沙頓府壩巴拉出入境站哈德塔維安碼頭孔拋海灘換乘普吉島機場Bangtao BeachYaowarat Hotel TransferKhao Lak Hotel Transfer麗貝島步行街通薩拉3號碼頭Sukhumvit Hotel TransferSurin TransferMai Khao BeachBailan Beach普吉島2號汽車站Penang Georgetown Komtar奧南茂碼頭帕岸島通薩拉Pathum Wan Hotel TransferKai Bae BeachWater Gate Hotel TransferRassada Pier Phuket普吉島卡林酒店換乘慕七奧南換乘合艾市中心Khao Lak Bus Station麗貝島邦達亞海灘卡塔海灘酒店換乘Southern Bus TerminalKoh MakRatchathewi Hotel TransferSouthern Bus Terminal曼谷東站奈漢換乘喬治市蔻立麥當勞White Sand BeachSathorn Hotel Transfer伊卡邁普吉鎮酒店換乘卡瑪拉海灘換乘皮皮島通賽碼頭Chai Chet Koh Chang芭東酒店換乘Phuket City那通碼頭Seatran 渡輪Phuket Bus Terminal 2拉威換乘Pattaya City卡倫海灘酒店換乘Saiyuan Hotel TransferLonely BeachKoh Chang RanongKomtar Tower帕延島Thong Sala Pier Taxi Service Meeting Point白蘭海灘度假酒店中轉卡貝海灘酒店中轉普吉查龍酒店換乘格蘭島露營地瑪島敖尼碼頭Koh Phangan Hotel TransferKlong Prao BeachThung Wua Laen Beach7 Eleven Khao Lak柴切海灘換乘Jomtien Hotel TransferKrabi Van Terminal甲米鎮換乘Koh Samui Hotel Transfer南班碼頭麗貝島芭堤雅海灘合艾機場Kantieng Beach TransferKhao Sok Bus Station甲米汽車站合艾火車站甲米機場穆島碼頭Bangbao BeachVictory Monument Hotel Transfer蘇梅島Bang Bao Hotel Transfer喬治市換乘南部汽車站Khlong Toei Hotel TransferRatchadaphisek Hotel Transfer伊卡邁Had Ta Wean 碼頭濤島梅哈德Southern Bus Terminal普吉島1號汽車站麗貝島邦達亞度假村1號碼頭
巴士 Standard Bus + Ferry, TransBaanTon, 2024年11月12日
M Y
Mistoura Y
The bus was late at the meeting point (Khao Lak) but the ride was good. We receive a little bag with bottle of water, juice and biscuits. It was cold during the trip but fortunately we had a blanket to keep us warm.
巴士 巴士, TransBaanTon, 2026年5月16日
Y B
Yannick B
No AC in the van
廂型車 Standard Van, TransBaanTon, 2026年3月21日
M K
Martin K
Bus turned up late driver didn't give me a ferry ticket and left me stranded on Koh Chang had to get a private car now they are fighting me instead of giving me a refund avoid this terrible service
渡輪 Ferry + Bus, TransBaanTon, 2026年3月10日
K M
Kristina M
The bus was great, but the staff was really unfriendly.
We were sitting in the last row of the bus, behind us was the wall. There was a little bit of free space where in the beginning some boxes were stored. The bus attendant came to sleep on the floor in that space. He woked us up, by putting up our seats so that he could enter in that little space.
I understand that the staff also needs to sleep, but please organise a space for that in the bus. This doesn’t feel like a good service when someone is sleeping on the floor under your seat while you are in a comfortable coach.
Secondly when we were getting out of the bus the bus started to drive before we were able to pick out luggage from the luggage department. We took our luggages on the move and the bus drove away with the luggage department open. I don’t know what happened to the luggage of other passengers, but it’s most likely has fallen out of the vehicle on the move
Also no announcement where made in english.
巴士 VIP Bus + Ferry, TransBaanTon, 2026年3月9日
N L
Nathalie L
Disappointing experience overall. I asked if my hotel could be added as a pickup point since it was only about 500 meters away and on the way, but the request was refused, so I had to walk there with my luggage.
Communication during the trip was very poor. We were dropped off without explanation, didn’t know we had to take our bags, and were suddenly rushed to run for the ferry at the last minute. After the crossing, we had to wait about 1 hour and 15 minutes for the bus.
The bus to Bangkok was extremely old, with terrible suspension and very smelly toilets, making the journey quite uncomfortable.
For comparison, Ko chang Transport was much better organized: friendly staff, we stayed in the same van on the ferry, and everything was smooth and well coordinated. Trans Baan Ton felt much less organized.
渡輪 Ferry + Bus, TransBaanTon, 2026年3月8日
S E
Sigrid E
Only one Car vom Hotel to Hotel
廂型車 Standard Van, TransBaanTon, 2026年3月2日
A P
Abhishek P
Good experience reached on time
廂型車 Standard Van, TransBaanTon, 2026年2月26日
C C
Christopher C
Bus ride was great but when got to port kicked off the bus with minimal guidance. Nearby desks tried to sell hotel transfer despite the fact I’d already paid. Eventually spoke to the right person and was given a number. Other people were put in a minibus but the rest of us were told to get on ferry (no assistance with the luggage)and we would be picked up other side. This happened and we were taken to the hotel so all was good in the end. But the port process is somewhat chaotic.
巴士 Standard Bus + Ferry, TransBaanTon, 2026年2月26日
S M
Simon M
Perfect. No problems!!
渡輪 Speedboat + Bus, TransBaanTon, 2026年2月25日
G W
George W
Best operator Ive had for the Koh Samui trip so far.
The first van turned up at 7.45am instead of 8am which was a bit annoying and put us in a sweaty last minute rush to get our bags down 50 odd stairs and check out but we were ready early so this was OK. The second van was comfortable with reclining seats and everyone fell asleep.
Be prepared for the standard random vehicle changes and poor communication but otherwise a good trip
廂型車 Standard Van + Ferry, TransBaanTon, 2026年2月23日
T F
Tine F
No information beforehand. Suddenly the bus stopped and we got told to get out and no more information. Then we had to wait fpr a while while no one would tell us how long or anything. Were not told when we arrived at the border control what would håpen or what to do. Would have been much better with just a little bit information
廂型車 Van + VIP Bus + Van, TransBaanTon, 2026年2月20日
M A
Marc A
Not enough details on the description; The hotline was super helpful but I didn't know I had to use it.
廂型車 Van + Ferry, TransBaanTon, 2026年2月17日
R R
Riikka R
Booking my trip was easy, but the details about the bus stop were not correct. I dd wait the bus as asked in Khao Lak Bus station, but the bus did not arrive. I did call the 12GO international hotline and then I soon was picked up and I mede it to the bus. Tjis information should be dated! In bus station there was a sign about something only in Thai. I have taken the sama bus from the same location previously without probem. I do not know if the bus was waiting me on the rouad side bus stop, where I had no knowledge to go to, since it did say bus station in the reservation and in the ticket. Phonecall was vital, from WA questionnaire I got delayed answer and starnge emoji answer, when I asked about the arrival of the bus.
巴士 巴士, TransBaanTon, 2026年2月15日
S M
Silviu M
I booked transport from Koh Samui to Penang. The evening before departure I was informed there was a “problem” and that my original transfer would not operate. I was instructed to be at Raja Ferry at 5:30am instead.
When I arrived, there was no van and no clear contact person. After waiting and multiple calls/messages, I had to purchase my own ferry ticket to Don Sak and arrange my own transfer to connect with the bus.
From Don Sak onward the bus journey ran smoothly, and to their credit the ferry ticket I purchased was refunded. However, the early morning coordination was poorly handled and unnecessarily stressful.
Clearer communication and proper pickup organization would have avoided the confusion and extra cost/time.
Transport was completed, but the experience — especially the morning transfer — was not well managed.
巴士 Bus + Van + Ferry, TransBaanTon, 2026年2月12日
J F
Joseph F
The driver was fantastic and saved this transfer from being poor. Pickup was 1pm but didn’t actually get picked up until 2:30pm. If i hadn’t texted for updates i would have no idea. Traffic was poor i understand but 1hr30 is alot. The driver like i said was very happy and helpful.
廂型車 Standard Van, TransBaanTon, 2026年2月12日
T
Tcallowsmith
Kata beach - Ao Nang - bus was on time, but then had to do multiple pickups around Phuket. Which meant, not leaving Phuket Island until 3pm, due to Phuket traffic. Had two stops along the way, first stop driver nearly left without me. Second stop was only 40KM from Ao Nang, which felt a bit pointless.
廂型車 Standard Van, TransBaanTon, 2026年2月6日
A T
Albina T
During booking the trip it was mentioned that bus gonna be comfortable minivan.
The minivan actually came to pick me up from hotel, but he just drop me to bus station and I need to wait 50 min outside for another bus. They brought very old bus with very small leg space which cause pain to sit there. The luggage was placed in the middle of aisle, so you cant even keep legs out to rest the knee pain.
I sat on single sit, than driver forced me to sit in the front on double sit with another person. When I asked him why I cant sit alone where I feel comfortable, he was very rude and shouting back.
廂型車 Standard Van, TransBaanTon, 2026年2月1日
A S
Abhijith S
The van did not stop for us the first time. When I called the operator, he started shouting on me.
He said “go talk to 12go asia, I cannot talk to you”
廂型車 Standard Van, TransBaanTon, 2026年1月30日
N S
Nicholas S
The van ride was awful, pretty sure the driver was falling asleep at the wheel. And he spoke no english and drove in circles in Patong looking for a rider but could not communicate with the rider.
廂型車 Standard Van + Ferry, TransBaanTon, 2026年1月29日
A H
Andreas H
The minivan arrived late for pickup and also arrived significantly late at the destination. The driver was driving very aggressively, following other vehicles extremely closely, and the ride felt unsafe. Toward the end, there seemed to be a technical issue and the van almost lost control. I was not dropped off directly at my hotel and had to walk several hundred meters. For taller passengers, the minivan is quite uncomfortable, although I was lucky to have enough legroom.
廂型車 Standard Van, TransBaanTon, 2026年1月25日
A L
Amy L
The driver was 30 minutes late then asked us for 200 THB each for luggage even though our suitcases were normal size and not overweight. We arrived to the hotel 1.5 hours later than advertised. But he got us from A - B. The mini bus was also quite stuffy and warm.
廂型車 Standard Van, TransBaanTon, 2026年1月23日
L O
Lilly O
They trip was actually really okay👍. The only downside was that my husband was eaten a life by bedbugs in the bus from the Pier to bangkok. His whole body is covered in itchy bedbug bites.
渡輪 Ferry + Bus, TransBaanTon, 2026年1月22日
A F
Airam F
It was a great service besides the 2 hours delay due to Thai traffic
廂型車 Standard Van, TransBaanTon, 2026年1月21日
C S
Christine S
Very well organized! Much better than on our way to the island.
巴士 標準艙, TransBaanTon, 2026年1月21日
P M
Paul M
Bus terminal transfer was utterly shambolic no one recognised the transfer details you sent they finally agreed to put us on a bus after 1 hour of negotiation however once we got moving it was ok at the pier driver stopped behind a large building never said anything only realised that was the stop as we set off again and saw the pier made the driver stop again and had to walk back downhill to the pier pier check in very good very quick transfer to the boat
廂型車 Van + Speedboat, TransBaanTon, 2026年1月19日
R S
Rory S
It was great, I was a bit closer to the airport and they were able to accommodate my needs and made sure I wasn’t left behind , great communication with the WhatsApp also
廂型車 Standard Van, TransBaanTon, 2026年1月16日
T B
Triva B
Driver take from us 200tbh per suitcase. We allready paid for that with booking.
廂型車 Standard Van + Ferry, TransBaanTon, 2026年1月8日
M V
Martin V
Our hotel was not listed on the booking website.
廂型車 Standard Van, TransBaanTon, 2026年1月3日
V S
Valerio S
The driver arrived 1 hour late, there was poor and confusing communication, and when we asked about the time over the phone (due to the delay) I was even accused of being rude. Despite this, 2 stars because we did make it to our destination.
廂型車 Standard Van, TransBaanTon, 2025年12月27日
E R
Enrico R
The operator was on time for departure but we’re arrived to destination two hours later than time indicated in voucher.
廂型車 Standard Van, TransBaanTon, 2025年12月26日
B B
Boris B
It was smooth. But I don’t understand why the driver of the van from Hatyay to Penang collected extra 20 TB from the passengers. I haven’t noticed in my ticket that there would be any extra payments.
廂型車 Van + VIP Bus + Van, TransBaanTon, 2025年12月23日
Y B
Yazied B
Driver arrived ahead of time and waited till we were ready. Drove nicely and stopped for toilet break
廂型車 Standard Van, TransBaanTon, 2025年12月18日
V H
Victor H
The driver was very kind!
廂型車 Standard Van, TransBaanTon, 2025年12月17日
B A
Bendehiba A
Énormément de retard, jusqu’à 4:00 heures.
廂型車 Standard Van, TransBaanTon, 2025年12月13日
D L
Diana L
Cleaning good but the bed is the most uncomfortable bed that I slept in all thailand
廂型車 Standard Van, TransBaanTon, 2025年12月12日
O K
Olesia K
All went well
渡輪 Ferry + Van, TransBaanTon, 2025年12月8日
H J
Hennie J
All 100% driver very frendly AAA all the way
廂型車 Standard Van, TransBaanTon, 2025年12月4日
N V
Nina V
I was a little nervous because of the bad reviews, but everything went smoothly for me, thank you so much. The pick-up in Khao Lak (in front of McDonald's) was on time, the tuk-tuk was already waiting at the bus station in Ranong, and we had almost an hour at the pier to grab something to eat. We then arrived on Koh Phayam almost on time by speedboat.
巴士 Bus + Speedboat, TransBaanTon, 2025年11月26日
S G
Salome G
Bus was on time and comfortable but the Pattaya Bus station is far away from the pier. I had to take a Grab to the pier which I would have liked to know beforehand
廂型車 Van + Speedboat, TransBaanTon, 2025年11月25日
P S
Patricia S
There is no information about when you can stop for toilet. Also, we had to go down the bus and was difficult to understand what was going on and what I should do.
The bus was very uncomfortable and AC extremely cold
巴士 Standard Bus + Ferry, TransBaanTon, 2025年11月25日
L R
Luana R
we were supposed to get picked up at 1pm, actually got picked up at 2.30pm. If we hadn’t texted the mentioned number we wouldn’t even have had any confirmation that they were on their way/ they were running late. When the bus arrived, there was no space for our luggage because the trunk was so small. We had to change drivers half way through and both of them specifically asked me (19yo female) to sit next to them in the front seat, which was quite weird. The drive that should have taken 4-4.5h took 5.5 hours so not a great experiece overall.
廂型車 Standard Van, TransBaanTon, 2025年11月24日
N B
Nikki B
Trip from Karon Beach to Karon Beach took 5 hours not 3 as per booking. No traffic just lots of stops to pick up people all over Phuket which delayed travel.
廂型車 Standard Van, TransBaanTon, 2025年11月24日
D D
dilana D
The journey was supposed to take 3.5 hours but lasted 6 hours; the driver was very late.
廂型車 Standard Van, TransBaanTon, 2025年11月22日
L K
Laura K
We had a great trip from Khao Sok to Phuket. The driver was very friendly, we talked a lot, and he also gave us some helpful advice. We felt really comfortable during the ride and would definitely book with him again.
廂型車 Standard Van, TransBaanTon, 2025年11月21日
G H
Garreth H
Driver 40 minutes late. Felt like I was on a roller coaster for over 3 hours. The heavy breaking and bouncy suspension, was really not good.