Thubthim Siam Travel

司机很棒，虽然晚点了（只晚了30分钟），但我们还是提前到达了目的地。然而，巴士本身却很糟糕。空调里弥漫着霉味——对于3小时的旅程来说，这简直无法接受。

从奥南到兰塔岛的接送服务非常顺利。小巴有空调，而且准时到达。他们甚至提前把我们送到了酒店。

甲米到兰塔岛的路线：司机准时从酒店接我们，并送我们到下一站酒店。一切都很顺利。

司机准时到达酒店，态度友善；面包车干净整洁，有空调；一切都很顺利。

我们从甲米巴士总站搭乘巴士前往帕巴拉码头，然后从那里乘快艇前往丽贝岛。司机会说一些英语，而且很友好。根据12go Asia网站的信息，面包车应该在早上6:40到达，他们建议我们提前半小时到达。因此，我们早上6:00就到了。然而，巴士总站的所有人都告诉我们面包车会在7:00到达，而事实也正是如此。我们本可以节省早上的时间。

我们从丽贝岛前往普吉岛。首先，我们乘快艇到帕巴拉码头，然后转乘面包车前往甲米。到目前为止，一切都很顺利。然而，在甲米汽车站，我们上了一辆不太舒适的巴士。座椅靠背不能调节，腿部空间也很狭小。这辆巴士也兼作当地交通工具，所以我们不得不频繁停车上下客。在到达普吉岛的终点站之前，我们下了车，然后叫了一辆Bolt网约车完成了剩下的20公里路程。因此，最后一班巴士的体验被扣一分。

他开车很谨慎，而且经常把自己的面包车保持得很干净。

遗憾的是，具体的行程路线都不清楚。面包车要花多长时间，船要花多长时间，以及中途停靠点在哪里（面包车结束，船出发）。行程时间是上午9:00到下午4:00。乘客的票上写的到达时间是下午5:00，但我们直到下午6:00才到。原定的行程时间是7小时，结果变成了9小时。如果我们一开始就知道这一点，可能会做出不同的计划（比如过夜或选择其他交通方式）。上午8:55，我们准时在约定地点接客。

客户服务非常棒！我们把行李落在了公交车上，两个小时内就送到了酒店。

我通过这家公司预订了行程，但日期订错了。这家公司非常热情周到：接电话很快，不到5分钟就找到了解决方案。非常感谢！

Driver was excellent but Support Team was not helpful. Support team contacted us via phone because they didn’t know if they send the driver to the correct address and confused us even though the driver had already picked us up.

Personal very profesional !!

les sièges étaient déchirés

Trip was very straightforward, both taxi to the bus station and from there to our hotel was very helpful. Only down 1 star as the Aircon was not great.

good chauffeur and perfect on time

Speedboat as usual very cramped but the rest of the journey was smooth and the vans were comfy.

Was supposed to arrive around 11.45am, we ended up getting there at 5-6pm ferry broke down before we even left the port, ended up putting us on a speed boat 3 hours later. Wasted a whole day of our holiday,

Driver was great, super friendly and on time but there was no allowance for travellers with luggage. My 21 yo daughter ended up in what could only be called a seat in name only, so to be kind so that older less flexible passengers could travel in relative comfort. She then had to worry if the tower of luggage was going to fall on her. Driver took way too many passengers.

Very good service and helpful

Our Driver was very kind

The bus was on time and it stopped one time so we could grab something to eat and go to the bathroom! Excellent!

Very confusing in the airport. I asked a lot of people where to go and about the 6 th person could help me and called a driver up. Nice car and driver 👌 Then we got to the dock to go with a long tail boat to the Island. Had a 45 minutes wait. Nobody informed me of anything, had to ask to know if I had time to go to the toilet.

Great driver and honest person and also she show up on time.

Thought I was booking a van but turned out become a bus.

-1 star because the boat did not make it to Koh Tao on the same day. Instructions were clear and the staff was helpful.

I’ve traveled from Krabi to Langkawi Island (because I didnt see any other reviews to this I will list up my experience here). The Pickup-Time was correct, the driver was even 15 before pickup-time there (6:20 am instead of 6:40 am). Pick up at the hotel was no problem. The general information that you get with this trip is not really helpful (the only time which is mentioned is the pickup time in Krabi). Anyways we drove for a bit till Lan-gu. Then the drive told me to get out of the car and in another minivan over the street from another company. I had no information at all so I just went with the flow and followed the instructions. We then went down to Satun where the driver actually drove me to a hotel (I didn’t seem they would know, because they had no names of customers and the spot of the company was looking like a ruin but it worked). The madam at the hotel had expected me and also had the pickup time for the next morning (9:30 am (this time was nowhere on the pdf and that I will switch the van in between also not). The driver came 9:30 am and I went with him to the Tammalang Pier, the madams at the ticket shop at the pier didn’t know about me but another one which they called did and all was payed for. So in general you don’t have any information but the pickuptime from your hotel in Krabi, anyways if you just follow the drivers instructions and ask a little bit, you will get what you payed for (the hotel is probably not worth it but everything else) and you will arrive at Kuah Jetty safe and at the mentioned time. All in all it worked good.

Really good. Great driver

Fair few stops that aren't included in the description (would be good to know in advance), but driver was very efficient and the service was door to door.

Everything worked perfectly! Nice boat.

Smooth journey, 30 mins wait at Krabi bus stop to change over to another mini van is the only reason not 5 star review. Got there on time, slightly earlier then suggested time.

We were picked up at our hotel by a driver and taken to Krabi’s bus station. We then waited for other travelers to leave the station. We forgot someone and had to go back to the bus station. We then went to the airport and picked up two additional travelers and had to be creative with seats. It felt like we made multiple additional stops, picking up people randomly. At one point, a lady with her baby hopped in the van while we were on the ferry. The driver didn’t drop us off at our hotel but dropped us off on the side of the road and talk us to walk 10 minutes down the road with all our luggage.

Very satisfied with the service. Smooth pick up from our hotel and straight to airport. I pull use again.

Picked up on time, long drive to Pak Bara pier, driver stopped for a couple of toilet breaks for us. Well organised at the pier to collect our boat tickets and get on the boat to Ko Lipe. The first boat we got on appeared to have a problem shortly after we set off, they sent another boat and we transferred over. This was all handled fairly quickly with our luggage transferred for us. No one on the boat spoke English though, luckily a passenger could translate and let us know what was going on. Very little information about timings, etc...you just have to trust the process!

Picked up on time, quick transfer and at the airport with no stress

There's not a booth to be picked up from, just wait on the side of the road for a van to pull up. Someone will come out and look around for you. Stopped half way at a services for a wee and a snack

Just after booking the 12 Support wrote us that we have to pay additonal 600 THB to the Bus driver for pick up at our Hotel near Old Town Koh Lanta and drop off at our Hotel near Ao Nang. There was no information about this extra costs before and within the booking and there was no possibility to cancel the transfer after the message about these intransparent extra costs. The transfers should be included when they write pick up is "Koh Lanta Hoteltransfer" and arrival point "Ao Nang Transfer" with no further informations. At the end we paid 400 THB extra after some discussions. The transfer itself was really good and comfortable (we were the only two passengers on board). The driver was 30 minutes before pick up time at our Hotel and really friendly. Would gave them 5* when we didn't had the issues with the non-transparent extra costs.

A little bit fast drive but felt safe enough. Arrived on time which we were pleased about as we worried about making our flight

The driver with a goatee was excellent: drove fast and comfortable. Thank you

Driver picked me up at the pier, from there on all was good!

Trip from ao nang to koh lipe was almost entirely in a van rather than a boat, which came as a surprise.

Excellent! On time, communicated rest stops and for how long, confirmed drop off with us, made sure we were comfortable and got us there early.

The bus was around 50 minutes late but the rest of the trip was good. Communication with the operator was easy.

The trip was on time and at first it was all good. At the end the driver didn’t stop at our hotel and just dropped us somewhere - in the next town about 12 km away from our hotel. He was very rude and forced us to leave the van - we wanted to tell him that he directly passed our hotel on the way but he didn’t want to “talk” with us, threw our bags out of the van and drove away. We had to take a taxi for 400BT.

Amazing. Picked me up at my hotel, dropped me off at my new hotel in Surin, Phuket. AC worked great, got there fast. I am very impressed by their service