3 stars only because the airconditioning was so cold that almost the whole boat was frozen. It was just too cold on board. Everything else was good/great.
渡輪 渡輪, Super Fast Ferry Ventures, 2020年2月4日
C
Charles
An easy journey to and from Penang and Langkawi.
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月30日
B
Bushra
No help for disabled passengers on disembarking at Langkawi
Also. Steps to seat
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月29日
N
Nicole
On arrival to the ferry we were told we would have to pay 20myr for each of our bags (despite other customers with bags of equal size not being stopped or charged). Either it is a policy or not, should be enforced for everyone. If there is going to be a charge for baggage, customers should know that ahead of time. Also, the movie that was playing was extremely loud and probably not the most appropriate considering there was young children on board.
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月26日
K
Kaisa
I haven't been to ferry that forces people to sit on their seats. Window view was blurry. The duration delayed 30 minutes.
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月26日
R
Rene
Good Service and on time
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月19日
D
darcey
Was quick boarding and a fast trip would recommend
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月17日
L
Ling
Picked out seats at booking but the seats are actually arranged right before boarding. So first come, first serve. Ended up sitting near the toilets with the sun glaring into our seats. Also, the pockets from the seat in front are GRIMMY to the truest sense of the definition. Don't put anything in there.
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月11日
M
Madhusudan
Good
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月8日
P
Paul
There is not a whole lot of (good) information at the terminal regarding where to get tickets, where to enter, etc. I think the booking/boarding process can be improved. The ferry trip was fine. It was raining and kind of choppy.
For the price and considering the limited options...I really can't complain, it was an acceptable experience
渡輪 渡輪, Super Fast Ferry Ventures, 2020年1月6日
O
Olli
Good
渡輪 渡輪, Super Fast Ferry Ventures, 2019年12月27日
A
Adam
I could sleep during the 3 hrs trip, so it was perfect :)
渡輪 渡輪, Super Fast Ferry Ventures, 2019年12月24日
M
Mohamed
Comfortable, easy ride. Ferry looks like it’s done a few trips but was fine. Make sure you go to the same port as the cruise ships at Swettenham pier.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年12月20日
S
Simon
Good transfer:)
渡輪 渡輪, Super Fast Ferry Ventures, 2019年12月14日
K
Krasimir
It was super shaky, that close to vomit.....????
渡輪 渡輪, Super Fast Ferry Ventures, 2019年12月14日
A
Anne
Price of the tickets was 140 RM, we got charged 8€ extra for what?
渡輪 渡輪, Super Fast Ferry Ventures, 2019年11月28日
J
Jay
It wasn't clear which ferry terminal we should travel from.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年11月26日
T
Tammi
Best boat trip I’ve had. Went super quick! Smooth crossing. Super quick check-in. Highly recommend.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年11月9日
H
Helene
Over all the experience was okay, boat was quick getting to langkawi. Although you couldn’t really get up and walk around and you can’t see out of the windows which sucked. It’s more the boarding procedure/knowing where to be and when that was the issue. We were just issued random tickets with no other information on an email. There is no previous information given on what the address is of the jetty that the ferry is leaving from. We went to 3 different jetty’s before finding the one we needed and were only helped by police officers we asked, there were literally no other staff around. For the record it’s the Bali berlepas departure hall and it’s the large pink building on the bend. Across from the clock tower there is a large gate, they open this 90 minutes before departure and you just go through a series of waiting areas until you are told to get on the boat. Take snacks because there isn’t any!
渡輪 渡輪, Super Fast Ferry Ventures, 2019年10月13日
C
Christine
The ferry was taking off 1hour later then planned. We waited 2,5 hours in the hall with 100 other people. We had seats in the first row, which is not good. The tides were high and it was super scary to see the waves crashing next to you after a super high tide. Our seat was under an escape route, so water was coming in. We didn't see anyone from the stuff inside to ask, if this is normal. If you get sick easily, never take this ride. At least vomit bags are provided and needed! That's the second star.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月26日
T
Toby
Was told to arrive 90 minutes before departure, which is ridiculous seeing it was an 8.30 am departure, I emailed them and they said, ok at least 45 before, the boat is far from super fast, the a/c was freezing, I ended up with a head cold for the rest of my holiday, the safety announcement was so loud you had to put your hands over your ears, nothing to do for the 2.45 min trip which took 3.15 minutes and seas were calm, catch a plane people, if you have to travel on the ferry take a book or something, no tv working .
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月25日
N
Nadia
Arriving 90 minutes before departure is unnecessary, it only takes a moment to check in and then there is so much waiting around in a terminal with nothing to do. When on the ferry, the front section was so hot, no air con, so it was making passengers very uncomfortable. We moved to the back where there were empty seats and air con which was much better, even though the air con was extremely cold. I gave 3 stars because the price was good and the ferry arrived 1 hour ahead of schedule.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月22日
Y
YUNUS
Staff and service is Excellent.on Time Departure.smooth sailing and Facilities on Board Good. Worth for value and Excellent view
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月20日
G
GertJan
Journey went smooth and we arrived on time. Nice tidy ship.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月20日
G
GEORGE
Having travelled on ferries in HK, the Philippines, Seattle, Venice, Rio de Janero, Bangkok, India, Thailand down country, NYC, Copenhagen, Stockholm, Vancouver, Portland and some other places I've probably forgotten and, additionally been an officer in the navy, it is not fair for me to pass judgement on yesterday's trip from Penang to Langkawi, as I can't be unbias in my appraisal because in all the previous mentioned trips, I was able to look out and walkaround and not cooped up in a too small seat with no leg room in the lower forward area with the windows blocked out with something like white paint. Nevertheless, I made it thru with conversations with fellow travelers. It would be nice for the snack shop to have some healthy alternatives to sugar, oil and salt and also having an employee brief the boarding proceedure while waiting would be a plus. Cheers
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月10日
J
Jan
Goed georganiseerd, op tijd vertrokken, zitplaatsen toebedeeld gekregen-> scheelt weer in het zoeken naar een plaats tezamen met de andere toeristen. Bagage snel afgeleverd en terug gekregen. Zee was rustig dus kalme overtocht. Geen zeezieke medepasssagiers, komt de geur ten goede.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年8月10日
K
Kelvin
There was not a single issue. Fast. Pleasant.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年7月26日
S
Sophia
the ferry needs better Organisation
渡輪 渡輪, Super Fast Ferry Ventures, 2019年7月25日
M
marcel
Nice handling.
渡輪 渡輪, Super Fast Ferry Ventures, 2019年7月19日
3.8
共171則顧客評價
5
30%
4
33%
3
27%
2
10%
1
0%
171 旅客中有90.1%的比例對 Super Fast Ferry Ventures 感到滿意,因為他們留下正面評價或無評價。