SiKat

The boat was old and dirty. The bus was tiny and there was not enough room to sit beside eachother.

On time and effocient operation

It was a good service and would use again. The bus only had 8 people on the way there and 5 on the way back, so spacious and comfortable. The departure location is convenient and easier to navigate than PITX. Only issue was that not much help was given between the bus and the ferry, where the representative walked off and that was a little stressful. But we figured it out. Staff on the bus were friendly and sold snacks and drinks too. There was a brief 5 or 10 min toilet stop at a very clean place. Overall a good service even if it costs more than diy.

It is a good service and makes the process fairly smooth. Easier to find the bus here than battling through PITX bus terminal. Just go to the city state tower hotel and check in and they take you to the bus and easy from there. One stop at a very clean place for toilet coffee etc. Some snacks sold on the bus if you want. Only issue was the ferry allocated seats and didnt give us any choice, we were sat inside, and no window where I sat and I got seasick. Would be nice for customers to be able to choose their seat where available, and option to sit up top outside. Also at Batangas port the guy that took us from the bus just walked off and gave us no instruction. It worked out ok, but would be nice if he was a bit more helpful. But I think he worked for the ferry company not Sikat. Overall it was good and would use the service again to get to Puerto galera.

Perfect travel, so helpful guides, great experience, the perfect start to my holiday, highly recommended, would use again

10 ready passenger had to wait 1 1/2 hours for late passenger.... The pick up place is terrible.

Not. As good as years before

While Sikat's service on the outbound journey was excellent, with staff available to help every step of the way, the Balatero Port-Citystate Hotel Tower route left customers stranded, without any assistance. I personally emailed Sikat before the trip, asking where the meeting point was at Balatero Port, but received NO response. No one in the instructions explained that before entering the port, you had to stop by an office to complete the necessary paperwork to board the boat. Only thanks to the driver of the Tok Tok bus I used did I learn of this requirement. I only saw Sikat when I arrived at the bus, without any assistance from anyone beforehand.

Very well organized and priced. We loved to use it.

Very organised, staff who assisted at bookings, who joined tge trip yo Batsngas and tge one who escorted us at Batangas terminal are all very helpful, courteous , friendly and very accommodating. The whole trip was extremely comfortable. I will use this service again and recommend to friends and families.

Easy to book, and it was a nice ride

The trip was excellent however this company charged me for an insurance package That I did not want at all I do not know how or why they did it but I think that’s really bad business bad bad business

we booked our bus from

Punctual. Helpful staff at hotel and on bus. Easy transition from bus to ferry.

Smooth connection from bus to ferry at Batangas and convenient pick up point in Manila.

Smooth easy journey

Everything was ok

Bus to Ferry guided by the service team super easy, comfortable.

It was a good relaxing trip.

Good service, and on time

Process smooth and we'll taken care

Yes it was good overall but be aware that there is a 30PHP terminal fee over and above the ticket as well as a docking fee when reaching Puerto Galera. If you want to have a porter to help with bags, this also costs extra.

A very comfortable and easy journey to Puerta Galera. We left in time and arrived on time.

It was very easy and uncomplicated. I might have been able to find a way to navigate the unfathomable chaos of Filipino transport, but travelling with the company meant I didn't have to. I could just enjoy the ride.

The trip itself was smooth but there was no indication while booking then when we got to the port in puerto galera that we had to go to the sikat office and get physical tickets. We didnt have access to a printer to print, maybe its in the fine print somewhere, but should be a bit more visible, so we had an issue and delay while boarding that was very frustrating and avoidable. The lady on the bus was very sweet and professional.

Unfortunately the 12go booking web site is a disaster. If you book an infant you get charged an adult fare even though under 3yo are free. The other fare information on the 12go web site is also incorrect. 12go insist on a no refund policy even though their web site is the cause of the problem requiring a refund. Si-Kat staff went beyond normal good service to assist and correct the error.

We took the minibus as there weren't enough passengers to justify the coach and the driver was just driving unnecessarily fast. Kids felt car sick the whole way and just wasn't a relaxing journey.

First time going Whith Sikat. Was a bit tricky to find where they were located with the bus when I came to bangas port. I thought the guy who followed me and said where to go was trying to fool me because the bus is at the back of the marketplace. But I came on fine. Only 7 passager this day so I had the backseat all for myself.

It was a van, not a bus so seats weren't very comfortable for my partner who tall. At the port, the guide who had our tickets for the ferry told us to give our bags to the porter so we thought it was included but it wasn't so beware of using the porter service if you don't want to pay an additional 300php. The ferry was comfortable and we arrived on time to the final destination.