I orignally scheduled a trip on the 12th, my girlfriends relative had a accident
She needed to stay 1 more day until the 13th to be sure she (her aunt) was released and ok
I simply ask if I could move my tickets from the 12th to the 13th, I was told NO.
Really neither bus was full, it was a simple request by some one who has been using your bus line over others
I guess customer service here I sent as good as America (and that's sad)
I emailed 12GO and tried in vain to contact the bus company itself (number on website said number no longer existed), then emailed them also
So in essenc, I lost money for the ticket on 12th and had to purchase new tickets for the 13th
It was a nightmare.
Ignoring the language issues.
Then added insurance to the cost.
This was supposed to be a VIP bus service.
It smelled bad.
Toilets stunk.
Definitely not the same standard as nakonchai air.
Several operators told me stand 31.
There was nothing there.
5 minutes before departure 21.45 I asked other drivers.
It was stand 77.
Almost 10 minutes walk from 31.
Then dispute about the seating.
Broken ac vents.
I will never book sawasdee Surin again.
Le trajet une heure de plus avec des arrêts pour les locaux n’importe ou , impossible de se faire comprendre avec les chauffeurs ils ne parlent pas anglais , pas un seul arrêt pour pouvoir se décontracter et manger et de sortir de cette cage pendant 7 heures . Inadmissible
When I was on the bus, the toilet smell kept coming and I was in pain for 5 hours. Please check the ventilation system.
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2023年8月8日
C A
Calvin A
Sawadee Surin again is my choice to travel! Comfortable ride as always.
Bus was ready waiting well before scheduled time.
Thank you service always great!
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2023年1月3日
C A
Calvin A
Bus is comfortable making the overnight travel a breeze
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2023年1月3日
M L
Manon L
We had smiles, snacks and water, bus was on time and comfort (but not clean at all !).
We travelled in VIP. Toilets are very smelly and inconfortable for a woman, that’s the big problem for every bus company here.
Superbe dans l'ensemble
Arrivée prévue 15 heures, arrivée 17 heures 30 problème de correspondance avec le train .
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2022年9月9日
B R
Bo R
Everything very Good.The only bad thing that the driver never make a brake so we can go on toilet
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2022年9月2日
H S
Hans S
Did not like to be delayed 1 hour
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2022年8月7日
L G
lance G
very easy to use
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2022年4月3日
D
Damascan
Could not choose the seat, in the end book 2 different seats
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2020年9月4日
D
David
Only a few minutes late leaving, comfortable seat. No complaints.
巴士 VIP, Sawadee Surin (สวัสดีสุรินทร์), 2020年3月5日
J
Jeremy
Bus left late as waited for late passenger, dropped off locals where they wanted and arrived over 2 hours late. Could not even let waiting people know as the ‘free’ Wi-fi was broken.
Food ok seat ok.