We booked a non-stop trip online for convenience and to avoid any hassle. However, we were put on a regular trip instead, which caused a significant delay. Instead of arriving in 5 hours as expected, it took us 8 hours to reach our destination.
This was very inconvenient and disappointing, especially since we specifically booked a non-stop trip. Please look into this issue and improve your service to prevent this from happening to other passengers.
巴士 特等艙, Rural Transit, 2026年9月25日
J O
Jacquiline O
Excellent driver and conductor (bus assistant)
巴士 特等艙, Rural Transit, 2026年5月18日
C F
Cristian F
The trip isn't 5h, but almost 8. People should know it in advance before to book
巴士 特等艙, Rural Transit, 2026年3月9日
F T
Florin T
The time for that trip was 5 hours and 20 minutes on tickets but in reality was 9 hours.
巴士 特等艙, Rural Transit, 2025年12月29日
B C
bruce C
The terminal was great it was just
巴士 特等艙, Rural Transit, 2025年8月31日
F S
Fredelito S
I purchased a non stop trip that should only take 5 hours. When I get there 45mins before my scheduled trip i was told that the last non stop bus was scheduled 2 hours ahead of my schedule. And there is no non stop bus for my schedule. I was forced to ride the regular trip which took 8 hours travel time.
巴士 特等艙, Rural Transit, 2025年8月16日
S R
Salubaram R
The driver was very good. However, the ride was quite intense.
The comfort started out really well, but then, as you get through, there’s not quite enough lights on I’m sure you already know that. I think the worst part were the curves and up and down the hills and such so I’m sure that had a lot to do with a three star rating. How many stops for basically no reason other than to check I’m sure that is the Filipino way.