PN Group

可惜的是，直到渡轮到达之前都没有厕所。司机不会说英语。我前排的座位坏了，导致我腿部空间不足。至少还算准时。

非常热情周到。在机场附近的出租车站下了车。

运营公司服务很好，准时到达！但是终点站的位置没有明确标示，不知道是酒店还是港口。住宿地点距离港口6分钟车程，但不在接送区域内。我们被送到港口后几乎没有任何指示。之后我们又花了700泰铢打车回酒店。

我们出发得早，到达得也早。面包车不太舒服，因为车上挤满了人，行李到处都是。不过，车费只有 2.5 小时，很便宜。

一切都很顺利。扣一颗星是因为我们不得不把自己的行李塞进面包车两腿之间的某个地方。

12go公司说“所有连接均有保证”，我们原定于11:50到达，但最终我们等了45分钟船才来，下午1点才到达。

一切都是积极而轻松的。从曼谷巴士站柜台一直到到达岛上，公司都照顾我。服务很棒！谢谢

优质的服务、准时、友好的工作人员，他们甚至在出发前 30 分钟打电话给我，以了解我是否会错过时间。

巴士准时出发，我们中途停了两次去上厕所。我们乘巴士抵达后，工作人员直接接我们，等了五分钟后，我们一起安全地步行到渡轮码头。我们在那里又等了五分钟。快艇（渡轮）速度很快，有时有点颠簸，但非常舒适。总的来说，我非常满意，尤其是价格这么合理。

没有抱怨，一切都很顺利。是一辆迷你巴士，不是全尺寸巴士，但有空调

原定 9:30 出发时间比曼谷晚了 10 分钟，中途我们停了几次，接了一些当地人。下午 1 点左右到达 Ban Phe 码头，然后换乘快艇，1.30 到达沙美岛。一切都安排得井井有条！

连接顺利，一切都很准时 - 但是 - 货车很拥挤，而且没有 USB 端口工作

运输速度非常快，效率很高。一切都准时完成。

工作人员非常友好，很乐意再次使用他们的服务！

由于我来得太早，母女俩把我送到了车站。她们非常亲切友好，甚至还为我的行程提供了建议。祝愿这家人一切顺利！谢谢你们对我的照顾。

Good clean ride and on time on Sunday morning to Koh Samet. As soon as we checked in at the counter in Ekkamai bus station we were able to get on the bus. FYI the tickets have the seat number on them. Bus was maybe half full. Once on a lady came to check the tickets and count everyone. The bus was clean and the seats wide and comfy enough for a size 18 US lady :D Driver did a good job, he had a 'co pilot' who gave everyone a bottle of water as soon as we departed. Maybe 30min later once we were out of the city the same guy can around and gave us all McChicken sandwiches - what?! How are they even making a proffit with these gas prices and MacDonalds? 555 But everyone was happy munching away so khopkun ka! We made a short restroom stop in ChonBuri province. Then maybe 1hr later already we got to Rayong, Nuanthip Pier. No stopping by to pickup more travelers, no going through Pattaya. Nice! There we got off the bus and those with specific sticker (given on the bus according to what boat or ferry company would take us to the island) were taken for a few min in a songtaew to their office and then again to the correct pier for the boat. We had chosen the ferry which takes a bit longer than the speedboat (max 30min ride only though) and is less bumpy ride and cheaper. We were just 4 passengers on the cute pink ferry and 100% enjoyed the ride. I hope they will get more passengers so all locals can earn more. Would definitely pick PN Group bus + ferry again.

Smooth travel and great driver

Just follow along. They will take care of everything.

Easy and comfortable transfere

Easy and comfortable transfere

All in time. Nice seats in the van. Poor information at the Ferry site. But all good.

The minibus was in the twilight of its life. The window next to us rattled the entire journey. Also, a bearing in the transmission made a bad noise - the entire journey. The suspension and shock absorption gave out at the slightest bump and would not pass inspection. The worst bus journey I've had in three weeks. Stuff of PN Group was very helpfull and lovely, so thanks to them our trip was not a total swizzle.

Kind staff, driver drives safe, little bit old bus but comfortable seats. Free water is great, but the mcd burger is not healthy and unnecessery. Good service overall.

The staff were helpful & friendly, service on time but the guy who took us there on motorbike cart was so impolite asking for tips before we arrived to the pier. I took other boats before & they never asked for tips like this guy

Staff were amazing at office. So helpful and friendly

We were very lucky and got a car instead of minibus so it was even faster

Great service and friendly staff.

Fast, before schedule. Good service, highly recommend

Perfect. Everything was perfect

All went smoothly door to door- well organised and good value for money

By bus

The bus from Bangkok was driving slow and alot of stops it took 4 hours to reach Ban Phe pier the speed boat was ok

Great experiance and easy to book, check in and travel. Flexiable as well as booked for a 11:00 speedboat, but managed to get on a 10:30. Great!

Excellent service friendly staff and great price

Booked the normal big bus on the way to Koh samet, bus ride was comfortable and on time, gave us food and water. The speedboat journey was chaos though, allow 1hr+ window waiting around for the 15min ride. Took the more expensive van option on way back to airport, no food/water was provided.

Incredible service. Top-notch, the best I've experienced on any trip. The organization was excellent. I bought a boat and bus ticket, and received a private speedboat transfer and a private taxi to the city. A motorbike takes me from the pier to the office. The office is equipped with seating areas, tables, chairs, and benches. Air conditioning, fans, and a restroom are also available. The reception staff are very polite and professional and will help you purchase tickets to any destination. The customer service is amazing. I've never written a review before, but I can't help but mention this service. I highly recommend it!

Everything was great. The team at Ban Phe pier was extremely polite. The only downside was the bus driver from Ekkamai bus terminal. He took extra money from us, 20 baht, just to put our luggage into the bus. This really shocked me and my partner as we thought everything was paid for. But since we are tourists and looking forward to our trip, we obliged. Didn’t expect to be charged extra money.

The transfer with the speedboat was perfect, the whole service was excellent from reception at the office, transport to the pier directly to the boat to fast departure even much earlier than the booked time. We recommend highly PN Group and would book there again without hesitation.

Experience was very good. We forgot 1 bag on the bus, we contact ed the team via whatsapp, the driver found the bag and they Sens It over tò Koh samet the next day. Big thank you!!

You will receive tbe online ticket very fast. Th overall experience was exellent.

Me and my Wife traveled to Koh Samet and everything worked perfekt from bus to boat transfer!

Our trip from Bangkok to Koh Samet was great: Comfortable big bus + water + McDonald's hamburger + toilet stop. On time.

Everything was good (the boat ride, helpful staff, nice waiting area, comfortable van) - until the last stop. It looked like the driver forgot that there was a Walking Street stop, even though most of the passengers wanted to get off there. He only stopped (on the road side) when we reminded him of it, and just told us to walk in a pointed direction (half an hour walk in a heat).

Very efficient and friendly team.

So well looked after in every step of the way ! Felt very comfortable and at ease .

Friendly and helpful staff and all on time.

Very good service. We come early to the pier, and they fixed us an trip earlier with a car. Excellent driver that took us safely to Pattaya.

All was good l. I arrived earlier and could take earlier boat

All in all, I was happy with the experience and we got to our destination perfectly on time. However, I did get the impression that your experience and itinerary depends a bit on how many people are booked on the same journey, so here's how it went for us. While we initially received a receipt of the itinerary we booked on 12GO, we were subsequently provided with different tickets on a bus by a different operator, leaving from a different platform, to the city of Rayong leaving at 09:30 (instead of 09:00). Since Rayong was very close to the pier, and after double-checking with the staff, we decided to go with it. We were told our bus had some problem. Once we reached Rayong bus station, we were almost immediately picked up by a car which drove us the last 30 minutes to the pier, where we were received by the actual agency responsible for the trip. The staff at the local bus company to Rayong seemed only vaguely aware of the itinerary arrangements, as they were only responsible for the bus journey between Mochit and Rayong and couldn't really tell us what would happen from there. However, everyone was friendly and kept an eye out on us to ensure we got on and off at the right stop, and despite departing late we arrived well on time at Ko Samet in the end. Looking back on it, we seemed to be the only 2 people booked on the 09:00 bus from Mochit to Ko Samet, so I suspect they simply cancelled the direct bus and re-routed us this way. Having traveled in Asia before, I simply asked a couple of times to ensure they knew what they were doing, but otherwise just trusted the system to work out (which it did) even if I didn't completely knew what went on in the moment. So overall great experience, just go with the flow a bit if you book this itinerary and things will work out :)

All worked out smoothly