The minibus was fine, the customer support from 12go was awful. I waited more than 12 hours for an answer from Whatsapp support line.
巴士 快速、直達, Persada Taiping, 2023年7月27日
H T
Hayley T
Got dropped to the wrong place and the driver charged us extra to take us where we needed to go which was the stated drop off point.
The driver was driving like we had extra lives to spare, we were meant to arrive at 7/7:30 but arrived at 4:40 which was obviously of no use to us.
巴士 快速、直達, Persada Taiping, 2023年6月10日
D A
Dario A
The driver spoke English very well and was taking good care of us. He communicated everything we had to do also on the border and even helped us with going further. The bus was clean and spacious with AC (make sure you have warm clothes at hand). There were enough stops for snacks and/or toilet.
巴士 快速、直達, Persada Taiping, 2023年2月16日
S B
Sebastien B
Good driver. He droped us directly in our hôtel in Hat Yai center.
The problem is that we had to pay 10 ringgits per person to cross the boarder! We didn't really understand why we had to pay because one of the customer didn't pay and he could go until Hat Yai...
We didn't have the information before from the bus company. This is not correct because we had no more ringgits and no atm at the boarder... Please, give the information to others travellers!
巴士 快速、直達, Persada Taiping, 2022年10月27日
J D
Jayne D
The minivan was nice and clean. The driver was very friendly and helpful. The whole trip was great the best one we had whilst in Thailand.
The only issue was finding where the pick up was. Once I messaged them they sent photos which was great. Would definitely recommend.