Nuanthip

准时，友善，司机很好，途中停下来，在Ban Phe Pier接载。收到船票并指示上船的路线。一切都按计划准时进行。完美的

From the bus station to the island, every single member of staff was helpful and friendly! They even called me when I hadn't checked in for my bus because i was stuck in traffic. Best company in bangkok. Definitely recommend

Good but we missed our ferry because of the minibus… so we had to wait one hour more!

Clean and fast

I don't get the negative ratings. The bus left on time, we got good seats. The AC was working and we arrived in Bangkok one hour ahead of schedule.

Booked the speedboat at price addon compared to the ferry only to have to wait 60min at the pier as the operator didn't want to leave "before we are 8 more on the speedboat". After my complaints we left 25 min after the foreseen arrival time and were late 30 min. This is ok overall, but not with this reasoning.

The driver kept texting and playing music while driving.

It was pretty hard to find the right place to go at Ekkamai and the bus drivers all sent me a thousand different ways, in the end I made it but they also had difficulties with my 12Go e-Ticket.

Thanks u was perfect 🤩

Good experience. Coach and boat were on time. Good connections. The speedboat is a bit choppy, so if you suffer from sea sickness or are nervous on boats, take the ferry instead.

All went well

Perfect, just as scheduled. We love this company and uses it a few times before.

Our trip was scheduled at 2pm (from Nuanthip Pier to Ekkamai) but when our minibus arrived on time, they informed us that they had made a mistake and they didn't have a seat for us (4people). We were politely told that the only option was to take the next minubus but it would take us to Mochit instead ok Ekkamai which sucked as couple of us actually lived in Ekkamai. The next bus did arrived at around 2:30 and then the 4 of us were (scattered) seated on 4 empty seats within the minibus. I unfortunately got the front seat beside the driver and it was a scary experience from that point of view. Both the drivers were constantly on their phone (texting and on call) and it was quite a ride back home.

Good service but the bus was very inconfortable

Amazing trip, fast, nice people. It worth it!!

On time, and well arranged, a quick toilet stop just before arrival at the pier, easy to get on the bus and speed boat. Left at 8.30 am and arrived at noon in Ko Samet.

Timely pickup. Advised on arrival time and it was accurate

There are serious issues here. First, the access to/from the boat is terrible, i.e. very dangerous. 2 shaky planks to cross at Ban Phe for any passengers with luggage is a challenge. 2 guys help a bit from the boat but they might not avoid a fall… At the arrival in Nadan, it is not much safer to disembark but there are stone steps. A much better safety system for embarking/disembarking is badly required. Maybe a visit to developed countries to see how they handle the embarking/disembarking safety issue would be useful. Maybe also the heavy luggage should be checked-in separately, like for planes… Second, the boat itself looks and sounds old (I have seen the same kind of boats for many years). In this case, the engine stopped after 20 min at sea with no information given on board… Hopefully, it lasted a few minutes and nobody panicked… Not a word was said from the beginning to the end. Maybe bots could do the job…

They picked me up on time and the journey went smoothly.

Everything on time. Change of the voucher on the ticket counter was fast and easy. Air condition on the bus was working and there was enough space on the bus. Driver showed us where to go at the pier. So everything was well organized

Space between the seats was too small to fit my legs. Had to sit sideways. Bus was overloaded with luggage in the alley, would have been a struggle to get out in case of emergencies.

Bus left on time and connection to ferry was easy.