Nong Khai Bus TerminalKhao Sok Hotel TransferMae Haad Pier Koh Tao蘇梅島那通Thongsala Pier Koh Phangan北碧巴士總站Chiang Khong BorderMae Sai Bus Terminal通薩拉3號碼頭Khaosan Next Step Journey Office廊開汽車站皮皮島通賽碼頭Chiang Rai Hotel Transfer曼谷南站清萊2號汽車站Chiang Mai Bus Terminal 3 Budsarakam TourSrisuthep at New Southern Bus TerminalMaehad Pier Koh TaoMochit 2 Bus Terminal那丹碼頭布達哈雅1號碼頭Koh Phayam PierKoh Phi Phi Ton Sai Pier清邁3號汽車站Mochit Terminal蘭塔島中轉清邁2號長途汽車站Bundhaya Pier 1清邁換乘Khaosan Next Step Journey OfficeKoh Phangan Hotel Transfer象島酒店換乘One Love Home Ayutthaya CitySlow Boat PierKhaosok CPS office Baan TakhunAyuthaya早市Huay Xai Border Check Point蘇梅島南部汽車站Khao San SwensensKoh Tao PierMorchit 2 Bangkok Bus Terminal
Next Step Journey 公司評價
M W
Marc W
We have payed for the ferry but at the Ferry we have to pay extra for the ferry
巴士 Bus VIP 24 + Ferry, Next Step Journey (Next Step Journey), 2026年9月8日
A W
Abigail W
I got to the
巴士 標準艙, Next Step Journey (Next Step Journey), 2026年7月22日
Y
Yeyonghua
return my money. you treat me!!!
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年6月20日
E V
Evelien V
We experienced a lot of chaos and uncertainty. We booked the tickets since it said there would be direct comfirmation. Thinking everything was therefore alright, we were at the office at 5 since the bus would be leaving at 6. Nobody was there. We tried contacting them, which was quite hard, but in the end we got in touch with someone who said we could only do the trip if we paid 300 Bath per person extra (because apparently no other bus was going to Surat Thani than the VIP bus). Since we didn’t have another option, we had to accept, but it was already an expensive trip, so it wasn’t nice. They picked us up by car, brought us to the station and there we had to find the bus. The bus dropped us in Surat Thani and we had to figure out ourselves what would happen next. Apparently someone would pick us up by pick up truck to bring us to some office where we had to pay the extra fee and wait for a van to bring us to Khao Sok. The chaos and unclarity gave us a lot of stress and the amount of vehicles changes made it uncomfortable.
巴士 Bus + Van, Next Step Journey (Next Step Journey), 2026年5月2日
D K
Dani K
The agency is charging you extra for a mini-van transfer to the local bus station. The mini van was late, the bus wasnt comfortable. It was a waste of time and energy- i could have saved 3 hours and just head the bus station by my own.
巴士 Bus Standard, Next Step Journey (Next Step Journey), 2026年2月15日
W O
Wojciech O
I paid for premium bus with food and snacks etc. I didn't even get a bottle of water. Scammers!
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年2月10日
J A
Jakob A
I bought premium bus service with other person together, they got premium but we were separated and I got some old very tiny bus. Made very much stops and arrived 1.5 hours late
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年2月9日
P G
Pauline G
Very good bus!
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年1月19日
H A
Haavard A
The bus journey was uncomfortable due to excessive speed and aggressive driving. The driver frequently maintained a dangerously short distance to other vehicles leading to constant and unnecessary braking. It felt more like being in a race than on professional transport. The driver should have anticipated the traffic flow and 'read the road' much earlier, which would have ensured a smoother and safer ride. Given Thailand's high road accident statistics, this type of driving is concerning. I am sharing this feedback because I value road safety and hope to see improvements in line with Thailand's national road safety goals. I am not writing this just for this driver. I had much the same experience with another busdriver that drove from Mo Chit Bangkok to Chiang Mai earlier. Unfortunately this kind of driving is common for several drivers. Do the drivers have a lot of pressure to be on time and not be delayed? Anyway, that is not an excuse for driving unsafe.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年1月14日
R F
Robin F
booked at 17:00 get a call that we need to take the boat at 14:30 and not at 17:00
we was getting almost no information about the bus
the lady in the bus was also unfriendly and was staring at my girlfriend
the way she was acting gave me flashbacks from military
The bus experience was really good. The bus staff was so helpful and friendly. Special thanks to lady who helped us guide with immigration and details
廂型車 Van + Bus, Next Step Journey (Next Step Journey), 2026年1月5日
M J
Madelaine J
Confusion around where the bus stopped and if they accepted online bookings. Nobody could explain to me what the problem was. Delayed by 45 mins but coach itself is comfortable
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年1月1日
S A
Saga A
The bus was comfortable except it was super cold in the bus and we were freezing the whole trip.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年12月29日
O L
ofir L
The company made us miss the second bus, got to Chiang Mai only in the late evening (was supposed to get here in the early morning)
巴士 標準艙, Next Step Journey (Next Step Journey), 2025年12月25日
D E
Dorothea E
It was okay. The bus has a good temperature. But more information about no stop during the night and a toilet that works would be great.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年12月20日
L L
Louise L
Comfy reclining seat with blanket. Were given drinks and a snack. Seat in front was making a weird beeping noise for a while. Departed 45 mins late, staff at station were rude when we would enquire when it’s due to leave.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年12月19日
A A
Ana A
I booked bus at 8pm, at check in point lady gave me ticket for 8.30pm, that wasn’t VIP bus it was old and dirty. AC was insane, people had to cover over their hands and we obviously didn’t make it on time because it wasn’t the bus I booked. Two stars just because at the end we get to destination safely.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年12月12日
G M
Gaia M
The seat in front of me was squeaking all the time. I had water droplets falling on my head and in the middle of the trip, while I was sleeping, an entire piece of the AC conducts fell on my head TWICE. The staff was nice trying to fix the problems but they didn’t do.. also many many stops without a clear reason.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年12月9日
G B
Gil B
It doesn’t have information about the check in counter. We had to check on several counters where to go.
No information about the stop in the middle of the trip. No one advises passengers how long the stop is or that we are entitled to have a free meal.
The bus was very torn, our power outlet was not working and there was a clinging metallic sound right on top of our heads.
The AC outlet was broken and it was impossible to close it.
They offer a blanket, a water bottle, some juice and a sweet snack.
Departed on time and arrived a little later.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月30日
J S
Jamina S
If you wanna travel cheap it’s okay.. but the bus driver’s attitude are bad! No interest, no english no explanation what do to and where to meet at country boarder.
廂型車 Van + Bus, Next Step Journey (Next Step Journey), 2025年11月15日
J
Joanna
The bus was rescheduled to 21:00 from 7:30 without prior notice or any communication. On top of that it was further delayed (also no communication related to that) and arrived to Khaosan past 08:30.
The bus itself was old and bit dirty, but overall the seats were quite comfortable.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月12日
T T
Tun T
The bus is almost 2 hours late. Service are not good than the other normal buses. The worse things is the smell of the bus is so awful.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月12日
M D
Marilyn D
Everything's fine apart from reschedule of leaving due to accident the day before
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月11日
A L
Anna L
The bus was about 1 hour late. We didn’t get our assigned seats and it smelled like pee for a long time.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月10日
M A
Mab A
Superb! More than what we expected!
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月9日
E T
Emma T
Aside from the absolute chaos at check-in, this was a good service and decent journey. At check-in, just one employee (to her credit) appeared to be responsible for arranging check-in and assigning seats for 10+ buses and hundreds of passengers all departing at the same time. There was a lot of confusion around queuing and people were received conflicting information. A day after the Yi Peng festival concluded, a busy day would have been expected. A couple of extra staff members and some signage would have been welcome, especially as the company would have generated thousands in income for this service.
Good AC. Toilet onboard. Clean blankets provided. Recliner seats, could have been a little comfier.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月9日
L T
Loes T
The situation at the bus station in Chiang Mai was very chaotic. Once we were in the bus everything was fine.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月9日
C P
Claudia P
First of all, they don't have a place as such at the bus station, when you ask no one can guide you and you have to find a way to talk to the company, if it's the exit in Chiang Mai from station 2, they place a table in the waiting room with a sign for you to check in and tell you which truck number was assigned to you, I'm not sure if it was for the season but I got a bus that had a private area and that part we were 6 people where there were only 4 seats and a boot type seat
巴士 Bus VIP24, Next Step Journey (Next Step Journey), 2025年11月9日
G G
Gary G
The terminal was full and the company was having a really bad management about it, the buses supposed to leave at 7.30 pm and we were leaving around 8.30. Just to be stuck with no moving in the bus for almost 1 hour.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月8日
A S
Andreea S
They told us to be there at 6.30 pm to check-in for the 7.30 pm bus. When we got there, there were hundreds of people, only for them to realise that there weren't enough busses for everyone. Very bad organisation, and professionalism. Eventually we left at 9 pm when they managed to find a bus and a driver. However, to recover the lost time, there were 0 stops on the way, which was very inconvenient because everything in that bus station was closed and we had 0 food.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月8日
P V
Patricia V
The overall experience was great. My only complaint was that the company puts a different location than the bus station for meet up. My hotel was in the area of the bus station and I travelled 2 hours to get to the meet up location and then back. Final bus location SHOULD BE MENTIONED IN THE PDF and other documents for those who are near it to arrive directly. Also, the phone number on the PDF was not responsive via text or WhatsApp.
巴士 Bus VIP24, Next Step Journey (Next Step Journey), 2025年11月8日
D B
Dee B
the bus was uncomfortable and definitely not a VIP bus at all.
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2025年11月6日
G G
Gregory G
No informations about the trip except time to leave and arrive. No food and not to confortable for the vip more expensive of the list of the bus.
巴士 Bus VIP24, Next Step Journey (Next Step Journey), 2025年11月5日
L M
Lisa M
The whole experience was easy. The staff were polite and professional.
廂型車 廂型車, Next Step Journey (Next Step Journey), 2025年10月31日
W T
William T
The bus itself looked a bit worse for wear, but still very comfortable for an overnight trip.
巴士 Bus + Van, Next Step Journey (Next Step Journey), 2025年10月29日
S F
Silvia F
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年9月5日
J K
Jaruwan K
巴士 Bus VIP 24 [Vientiane], Next Step Journey (Next Step Journey), 2026年4月18日
A J
angelo J
巴士 Bus VIP 24 [Vientiane], Next Step Journey (Next Step Journey), 2026年4月17日
C R
Carlos R
巴士 Bus Standard, Next Step Journey (Next Step Journey), 2026年4月11日
A C
AYE C
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年4月10日
K N
Kati N
巴士 Bus Standard, Next Step Journey (Next Step Journey), 2026年3月29日
P K
Paula K
巴士 Bus VIP 24 [Vientiane], Next Step Journey (Next Step Journey), 2026年3月21日
A O
Asli O
巴士 Bus VIP 24 + Ferry, Next Step Journey (Next Step Journey), 2026年3月20日
C C
Chow C
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年3月12日
T Z
Thant Z
巴士 Bus VIP 24 + Ferry, Next Step Journey (Next Step Journey), 2026年3月3日
R P
Ryan P
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年3月2日
J S
Joakim S
巴士 標準艙, Next Step Journey (Next Step Journey), 2026年2月24日
A D
Abigail D
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年2月16日
L D
Laurence D
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年2月12日
T A
thierry A
巴士 Premium Bus, Next Step Journey (Next Step Journey), 2026年2月9日
3.8
共141則顧客評價
5
37%
4
21%
3
21%
2
21%
1
0%
141 旅客中有79.4%的比例對 Next Step Journey 感到滿意,因為他們留下正面評價或無評價。