Nattakan

这次旅行最棒的部分是我们很早就到达了曼谷，主要是因为巴士上总共只有 4 个人。在边境，一定要多带几份电子签证（我是美国人，所以他们因为没有带纸质签证而向我收取了额外费用）。巴士相对较新、干净，司机和助手/巴士服务员都很棒。没有地方可以插手机充电器，有些人一定要带备用电池。食物/零食还可以，但我还是准备了额外的零食/饮料。

旅途很棒。我们准时到达目的地。我们没想到车上有食物。座位很舒适，腿部空间比其他巴士更大，也很整洁。唯一困难的是步行去移民局，因为当时下着雨。

我们的旅行体验非常愉快。虽然巴士应该升级为较新的型号，但车内有空调和厕所。工作人员很友好，英语说得很好，我们在旅途中得到了食物和水。从暹粒到曼谷旅行时，我一定会推荐 Nattakan！

服务还可以，但是他们迟到了4小时30分钟。

巴士旅程和服务都非常好。在边境等了3个小时。

一切顺利，除了3名中途被引导的中国游客没有办理柬埔寨出境手续，被错误地送去签证申请处！比预定时间晚了3个多小时到达。

好服务！水、零食甚至热米饭！但是已经晚了（我以为8点出发，但是8点之前到达的时候他们说8点40出发。而实际是9点。我们也比预定时间晚了3个小时。

汽车准时运行。细心的服务，水，咖啡，小吃和午餐。宽敞，舒适的座位！

建议将行程持续时间更改为 11 小时左右，因为这是双向的真实时间。

司机们对我们照顾周到。他们给我们提供了饮料（果汁和水）和午餐（肉饭或三文鱼饭）。座位很舒适，腿部空间也很宽敞。过境本身有点混乱，因为护照检查点的指示牌不够清晰。

旧巴士，但很干净。我们甚至得到了从酒店到巴士站的免费接客服务。他们向我们解释了边境的所有程序，在边境等待了很长时间后，他们提供了一瓶水和一顿午餐，非常好。好的经历。

过境时没有任何帮助，只是将我们“扔”出巴士 英语说得不好 没有传达任何站点或提供任何有关旅程的信息 下雨到了巴士上 我们得到了早餐和美味的午餐，但厕所不太好

总体来说，这是一次非常糟糕的旅程，司机在高速公路上简直就是疯子，在边境他们也不会告诉你他们将要去哪里办理移民手续。

出发时间并不是早上八点，而是早上九点。八点不来？？？巴士上没有无线网络，当我在通过官员时遇到问题时，售票员在移民局等我。谢谢

旅途愉快，一切顺利。然而，在泰国边境，每个人都必须自己携带行李过境。这非常不方便，而且出乎意料。如果能和司机沟通得更好一些就更好了。从泰国到柬埔寨，这完全没必要。巴士甚至比公布的到达时间提前了近45分钟到达。

非常热情，我很喜欢他们提供的食物。他们向我们介绍了移民流程。总体而言，我们支付的价格非常划算。

4.5星！体验不错。座椅舒适（有安全带），腿部空间宽敞，卫生间也还可以。还提供免费饮用水、小吃和简单但美味的午餐。我们提前大约1小时到达莫奇特，可能是因为边境游客不多。如果能提供电源插座和Wi-Fi就更好了。????

可以改善进入泰国边境后的巴士路线。

我用这趟车从暹粒到曼谷。巴士还不错，后面有厕所，很方便。不过没有电源插座可以充电，也没有网络，不像从曼谷到暹粒的车那样。车上提供水、零食和简单的午餐，味道还不错。在泰国边境排队比较长，大概花了90分钟才过关。我强烈推荐这趟车：简单、干净、可靠。

这是一辆较旧的巴士，后面有厕所，但厕所被水淹没，不太好用。巴士上满是蚊子，我在车上至少杀死了 15 只，因为太糟糕了，我不得不喷洒杀虫剂。除此之外，这是一次不错的巴士之旅，司机也很好。我们乘坐 Giant Ibis 巴士公司前往暹粒，然后乘坐 Nattakan（这辆巴士）返回曼谷。我强烈建议多花几美元乘坐 Giant Ibis 而不是这家公司（Giant Ibis 好得多，巴士更漂亮，座位更宽敞，在海关非常有帮助。）

好吧，快递不是。预计交通延误。但一分钱一分货。工作人员很好，浴室没有异味。比五点的到达时间更接近晚上七点到达曼谷。

很棒的经历。巴士很干净，出发和到达时间很准。

我在东南亚坐过的最好的巴士。大巴士，大多数时候只有我们 5 个人。当我们上车时，他们给了我们一个巧克力松饼、水和冰咖啡罐。椅子很舒服而且有足够的空间。寄宿生有点困惑，因为没有指示，只是跟着其他人走，然后司机在另一端等你，带你回到巴士。我们打包了午餐，刚吃完就发现提供午餐了！所以在巴士上吃了一顿非常美味的热腾腾的第二顿午餐，里面有炒饭和蔬菜。干净的巴士有良好的空调和我们可以使用的可用厕所。强烈推荐。好司机。

一切都很顺利。我在波贝附近的边境下了车，办理了退房和重新上车手续。大多数时候，都有巴士工作人员在特定路口为我指路。巴士一直等到我准备好才离开。

巴士不是照片中出现的巴士，但行程很不错，工作人员也很友好。它们使过境变得更加容易。

驾驶过程有些危险，巴士本身没问题，车上也有食物和饮料。导游全程播放音量很大的音乐。

和他们预订很棒。提供早餐或小吃和午餐。座位也很舒服

你好，我把眼镜落在公交车上了，我该怎么找回呢

我们直到旅行的最后一刻才分配到座位，12go 网站上也没有提到会出现这种情况。这是 Nattakan 巴士人员的“怜悯”，他自己做这件事。我们已经在我们一到暹粒，就在出发前 4 天向 Nattakan 买了票。但他们仍然不知道座位，也没有太多选择。从暹粒到曼谷的巴士舒适度不如其他方式，但这不是 12goasia 问题，而是当地交通问题。我没有看到我所支付的优先支持（50 泰铢）有任何价值，因为我必须支付所有费用顺便说一句，Nattakan 安排免费送至城内酒店，但不安排免费酒店接客服务。我不明白为什么 12go 亚洲电话号码甚至无法提供给支付额外支持费用的客户..！您必须有一个旅程开始的本地号码..！！

非常棒的体验。巴士很舒适，早餐和午餐也不错。过境时有导游陪同，所以非常方便。车上没有吵闹的电影或音乐，空调也很给力。

巴士非常干净，工作人员友好且乐于助人。食物和饮料令人惊喜。以后会推荐。

Bus was late about 4.5 hours. Staff at the station didn't give us any information about true bus arrival. Finally after 14 hours we arrived in Bangkok. So remember to book flight a bit later in case of possibility of quite considerable delay.

The bus was at least an hour late departing Siem Reap. This was, they said, due to problems with air conditioning; I think another bus had to be found. In the end we travelled on a Giant Ibis bus (not Nattakan). Very comfortable bus with plenty leg room and fully reclining seats. There were about 20 passengers. The bus conductor took great care in explaining how to proceed through departure at the Cambodian border (which was reasonably quick) and passport control on the Thailand side (which took over 2 hours of queuing). As a result of these delays we hit Bangkok at rush hour and didn't get off the bus until after 7pm (instead of scheduled 5pm). Also, we were not dropped at Morchit bus station but at Makassan.

The first half of the trip was fine, the bus was a little run down but staff was friendly and we departed on time. However the bus broke down at the border and we had a 6 hour delay until a new bus arrived. During the delay we were told that it would be “just another hour,” if we were told anything at all. We arrived in Bangkok very late but less than a mile from the Morchit station, the driver stopped to pick up a bunch of boxes which were then stacked up in the aisles, causing yet another delay. None of us dared to ask to exit because the employees of the bus company seemed very angry with the passengers. Additionally we were given only a single bottle of water at the beginning of the trip, no breakfast or lunch for what became a 16 hour day. I would never use this company again, book early so you can use Giant Ibis, we had a wonderful experience with them.

Would definitely recommend this service, the drivers are absolutely lovely and they provide support for getting you through the border and fresh bottles of cold water throughout the trip. We also got a big muffin for breakfast and later a ready meal of rice and meat from the 7-11 store. Bus had air con and was pretty comfortable. For $20 I can’t complain!!

Service was honest and professional. Bus guide waited for us and provided updates when there was trouble and a delay fueling the bus. Even after a two hour fueling delay and a long time with getting across the border we still only arrived two hours later than expected. The bus wasn’t clean when we arrived is the only complaint

dirty bus seats

Great experience . Nice trip, super driver , super service.

Very nice staff and delicious food

Our trip is so smooth! Very convenient.

The bus was broken in middle of the trip, so the driver moved us to the new bus. But it seemed like they didn’t take into account our subsequent trip. The new bus was so crowded and we were almost unable to sit. The new bus driver dropped us too far away from immigration without clear direction of what to do. The worst thing was, we needed to bring all of our luggage through immigration since we need to change the bus. After the immigration, we waited for like 2 hours to get into a van and we didn’t have the free lunch which has been promised by the travel agency. Our trip to Bangkok using that van was so long like eons, the driver stopped by rest areas so many times. Finally they didn’t drop us to exact location that made us figuring out where to stop to our nearest place.

Have used before and will use again.

Not much of a help crossing the border. Passengers are almost clueless where to go to next.

It's very hard experience.... Travel as well as immigration process at border towns... I wont advise any foreigner to travel by this route... its almost 4 hours took to clear our visa... Both governments has improve the system of immigration....

Very good!

Like almost everything in Cambodia the good and bad of this ride were in stark contrast to each other. I booked the 8 am - 5 pm bus from Siem Reap. And had another bus to transfer to in Bangkok around 7:30 pm. There was no 8 am bus. I was told it was due to AC but think it was actually due to lack of passengers. Lesson 1 - plan on the bus leaving at 9 or just book for the 9 bus. Once on the bus things were pleasant. Comfortable enough seats and the attendant was very kind and friendly. After a couple hours you arrive at the border crossing. This was enough to convince me that flying would have been the best option, despite cost. It took close to 3 hrs, which the attendant said is very standard. Nattakan does get you very close to the Cambodian immigration building so you don’t have to guess where it is. Petty quick on Cambodian side. Then in a line for 2.5 hours on Thailand side. Very slow moving, jam packed, hot small room. If you haven’t budgeted enough transfer time this wait can be agonizing. And even if you have, it’s a long time to stand more or less still. Lesson 2 - when it comes to Cambodia or border crossings, fly. Once on the other side the driver was there looking for us. We waited for awhile after all but one of our passengers had made it through. But then ended up leaving. Some nationalities do not get through easily at this border crossings. The rest of the drive was pleasant, lots of slow going traffic once we were an hour or so outside Bangkok. The bus finally arrives to the station close to 8 pm. Lesson 3 - a minimum of 11 hrs should be budgeted for this journey. Missed my transfer bus. The Bangkok bus station is huge and primarily used by Thai people. No English counters. We were provided a snack when boarding and a hot lunch, to go type entree after the border. Would take again with more time.

Driver and bus ok. Departure was one hour too late and long break at the border. We arrived 3 hours later than scheduled.

We left late. the bus was uncomfortable. There was no Wi-Fi. We only stopped at the border. The snacks were nice.

It’s hot inside the van. Expecting to have a wifi as indicated but there’s none. The driving is good tho

Efficient trip. Could have used information about the border process.