Chiang Khong Green BusLuang Namtha Bus TerminalPagbang Slow Boat Pier會曬汽車站Naluang 汽車站清萊1號汽車站清邁3號汽車站清萊2號汽車站Vientiane Northern Bus Station萬象北部汽車站Meuang Feuang Bus StationNaluang 汽車站清孔綠巴清邁2號長途汽車站Ban Don Mai Slow Boat Terminal瑯勃拉邦任何酒店萬榮汽車站烏汶叻差他尼喬克普拉塞特汽車站Luang Namtha楠府汽車站
hi.
the price you charge is double the official price at the bus station. the bus only leaves when it is full. so we had to wait 40 min until other passangers came.
廂型車 十四人座地區車, Naluang, 2024年3月13日
M C
Manjinder C
The bus left Luang Prabang 3.5 hours late and arrived in Vang Vieng 4 hours late. The bus service had more people packed in than seats available so we each had very little room and after picking up even more people on the route I ended up with a stranger sitting in my feet. The roads they drove down could barely even be called roads with us getting stuck multiple times but I guess that's not the bus's fault
廂型車 十四人座地區車, Naluang, 2024年2月6日
A K
Alexander K
Nice trip. Everything fine
巴士 快速、直達, Naluang, 2023年12月7日
K M
Karita M
There was a driver+ 25 passengers (incl. 4 toddlers) in a van!! Even the local people were not satisfied. There were of course not seat belts for anyone. The driver drove dangerously. The trip took 10hrs. Luckily co-passengers were very nice and friendly.
廂型車 十四人座地區車, Naluang, 2023年11月25日
J K
Jenna K
Our van left a bit late and it was very crowded. We made it to our destination about 30 minutes later than expected but otherwise the trip was fine. Affordable price.
廂型車 十四人座地區車, Naluang, 2023年11月21日
F E
Fiona E
Had no idea what to do or where to go
廂型車 十四人座地區車, Naluang, 2023年8月9日
J H
James H
We arrived at the station at 07:15 for an 0830 bus. The office then gave us a ticket for the 0730 which we thought was great. We got on at 0730, about 6 people with tickets, we then drove around the corner and more people, without tickets got on, including loading a moped into the van! We eventually left at 0800 and arrived at out destination at 1030 (we were supposed to arrive at 1000 when leaving at 0830...). We needed up with about 16 people in what should have been about 13 seats. Driver was nice enough but annoying that so many people got on without tickets.
廂型車 十四人座地區車, Naluang, 2023年8月1日
S R
Srividya R
It was a mini van with lots of people and animals in it. The dog threw up in the bus. The driver was picking up his mates and chatting on the phone and driving when it was so dark and raining cats and dogs. We reached 90 minutes late. I would not recommend this to anyone.
廂型車 十四人座地區車, Naluang, 2023年6月25日
M S
Mhairi S
Squeezed into a 14 person bus with 20 people! Air con was very weak! The journey is very bumpy and windy roads! Would have been better off riding the train
廂型車 十四人座地區車, Naluang, 2023年3月24日
R K
Ralph K
Everything worked out perfect, the tickets and transfers arrived on time. The train arrived at the destination even earlier.
火車 頭等, Naluang, 2023年2月5日
J S
Janine S
Overall, the booking with 12go Asia did work fine for us. It was convinient to book over the app instead of having to go to the Luang Prabang train station. The pick up and the train ride went very easy, and I think it is much more comfortable than a bumpy ride in a minibus.
The description on the voucher however caused a little bit of confusion, as we were not sure about the pickup time and how to get the real train ticket. We finally called the operator, (over my skype account) Nualang, and from there on it was very easy. The operator brought us our ticket to the hotel, and confirmed the pick up time.
The procedure is such, that the person who brings the ticket, makes a picture of the recipient, to ensure all is delivered and confirmed. The staff of the operator was helpful, friendly and spoke decent english.
火車 頭等, Naluang, 2023年2月3日
L G
Lyn G
Good communication from 12go company re confirmation. The ticket was delivered to my hotel (by Nualang (hadn't needed to print the voucher out which meant a waste of people's time getting hotel to do it). Minibus pickup was exactly on time. However, it was 90 mins earlier than necessary to catch the train - Luang Prabang train station is sterile and barren. Huge building but nothing inside but hard seats- can't even get water let alone snacks. The Chinese train is OK.
Shame the only ticket bookable was after dark so no scenery to see. And there's a trick in the process where you end up with an 'insurance' price added - I didn't see an option way to 'unchoose' that in the process.
There was a price printed on the ticket that is way less than I paid.
火車 頭等, Naluang, 2023年1月21日
L H
Liam H
Would have preferred just to have train tickets organised and make own way to the station rather than take the transfer.
火車 二等艙, Naluang, 2023年1月11日
S P
Selvaraju P
Good service, very happy with the arrangement pick up from hotel semd to station. Train very smooth n fast...
All enquiries was responded fast kudos to the team...
火車 二等艙, Naluang, 2022年12月30日
E B
Emma B
I found out I paid more than double for my transport (train) from Luang Prabang to Vientiane, booking it by 12go asia. I was used from this agency that the prices were very reasonable, but apparently not for this specific route. For the high price I could've expected a private car, but instead it was a fully booked minivan with a grumpy driver that had to stop at many places. I suggest you book the train via your hostel or hotel, that should be much cheaper and faster.
火車 二等艙, Naluang, 2022年12月28日
L B
Lily B
The service itself was fine, but confirming and receiving the tickets was a nightmare. Someone came to drop our train tickets the day before, only to be called an hour later to say they are the wrong ones and we had to wait where we were until the others could be dropped off. A massive inconvenience and not ideal to be texted/called all the time. Pick up time was not clear and we arrived at the train station far too early. Massively over priced as well, and 12go is not accurate in that you HAVE to book train tickets 3 days in advance. Book with your hostel-cheaper and more convenient.
火車 VIP(空調), Naluang, 2022年11月12日
P L
Paula L
The ride was good. The first 45 minutes we were picking up locals in the city and drove back to the bus stop. One hour after the specified departure time we finally move off. We have made one stop during the drive for half an hour at a restaurant. We arrived in Vang Vieng one hour late.
廂型車 十四人座地區車, Naluang, 2022年10月21日
P B
Paul B
Booked for the 15/1/22 received confirmation and e tickets then got email on the 14/10/22 saying it’s been cancelled as it’s full, but can travel on the 16/10/22 @ 11.30. Arrived only to be told it’s fully booked again but I can get the 18.20 train even tho I had the tickets for both trips that was so say fully booked. So had to pay for another nights hotel in Luang Prabang and also lost a night in Vientiane that I had already payed for.
火車 VIP(空調), Naluang, 2022年10月17日
P S
Petr S
+ The bus was very clean. We liked the view from the bus. There were two stayes where we could go to wc and buy food.
- The bus was late more than one hour. Music in the bus was too loud.
廂型車 十四人座地區車, Naluang, 2022年10月15日
J G
Johanne G
On my voucher departure was 11:30 and they asked us to arrive in advance. We didn’t leave till 11:55 and waited in front of hostel for an hour. Unacceptable for me. I know you want the bus to be full but if people not on time not fare for others. Be mindful of your customers’time ! But on highway all the way , easy road to go to vientiane
廂型車 十四人座地區車, Naluang, 2022年10月11日
F L
Fenny L
This was a very bad experience. We had booked a 1st class seat on the bullet train from Luang Prabang to Vientiane departing 11.30. We we arrived for our transfer to the station it turned out our booking had been cancelled and we were now on the slow train in 2nd class departing 16.16. Vevy bad. We now had to kill time and hang around. 12Go tried to book the tickets too late and we missed out and got shuffed on later train. Not happy!
火車 VIP(空調), Naluang, 2022年10月4日
R C
Rattanaporn C
We were booked on a prepaid journey VIP to Vientiane and the day before we simply informed by the Hotel reception that our place wa cancelled (not the train, just our prepaid seats). We were transferred to a normal train more than 4 hours later. That is not the kind of service neither booked normal expected.
火車 VIP(空調), Naluang, 2022年10月3日
J F
Jessica F
1. when I reached out to you and asked to be picked up at the hotel you said this wasn’t a pick-up bus. turns out we were the only people starting the journey at the bus station, everybody else was picked up afterwards and paid less money than we did. thanks for nothing
2. the bus driver was on time and we could have left on time but he preferred letting us wait in the hot car for half an hour before coming back, never told us we could wait outside because it’s going to take a while
3. is is really necessary to make a 20 minute stop 10 minutes before the destination?
廂型車 十四人座地區車, Naluang, 2022年9月22日
F U
Frank U
Es sollten 11 Stunden Fahrzeit werden, wurden aber 17. Okay, für die Pannen kann der Fahrer nichts aber auch trotzdem muss man für diese Strecke mindestens 15 Stunden ansetzen.
Der Fahrer war sehr hilfsbereit und freundlich, deshalb noch 2 Sterne.
廂型車 十四人座地區車, Naluang, 2022年9月20日
J F
Jessica F
For my first question, I got support very quickly but unfortunately, for my next one I never got a reply. Ticket Drop-Off at Hotel was very nice, we didn’t know this was coming and couldn’t gather that information from the voucher but worked well.
火車 VIP(空調), Naluang, 2022年9月20日
J N
Johnny N
Taxi transfer never showed and train was late.
火車 VIP(空調), Naluang, 2022年9月18日
C V
Celine V
The trip itself was good. But there was a lot of confusion around the pickup time. Also we were picked up at 11am and the train left at 2 pm. Way too early.
火車 VIP(空調), Naluang, 2022年9月9日
A K
Anna K
The bus was fine. We were late around 30 min but the driver agreed to drop us off closer to the hotel which was nice)
廂型車 十四人座地區車, Naluang, 2022年7月27日
S P
songkiat P
You said 1.30 (hrs.) But it took more than 3 hrs. To the vanvieng bus stop. Driver stop more than 12 times. To add more local passengers until all 18 person. ITS TERRIBLE.
廂型車 十四人座地區車, Naluang, 2022年7月13日
B V
Ben V
The chauffeurs were helpful with filling in the documents needed to get into Laos. The bus was clean, enough stops for us to go to the toilet as wel, and we even got a little snack pack with a bottle of water, juice, and cookies, couldn't really expect more I think.
Sleeping was a bit hard with all the turning the bus had to do, but that's obviously just the way it is, can't blame anyone for that. And we even arrived two hours early. That was a bit annoying since it was 3am... But there were tuktuks waiting, so it was still easy to get into the city. But maybe take that into account when looking at accomodation.
巴士 臥艙, Naluang, 2020年3月17日
H M
Heather M
It took over 2 hours longer than stated on the ticket, which wasn't helped by the flat tyres and the half an hour meal break the driver had in a shop that refused to serve any of the passengers.
廂型車 十四人座地區車, Naluang, 2020年3月7日
S J
simon J
Pack up car was late. After leaving the van came back to pick up late présentées. Flat tyre on the way
廂型車 十四人座地區車, Naluang, 2020年3月2日
C F
Catherine F
There is not a lot of leg room on the minibus but the journey was comfortable and the driver was safe. The rest stops were also regular enough and the included lunch was a nice bonus. Many thanks to the driver for keeping us safe on the mountain roads!!
廂型車 十四人座地區車, Naluang, 2020年2月25日
K K
Kethelyn K
We had to wait around 2:30h to go with the bus
廂型車 十四人座地區車, Naluang, 2020年2月23日
B B
Budihardja B
Very full passeger , not convenient for 8 hours journey.
we have free for lunch at a restaurant.
廂型車 十四人座地區車, Naluang, 2020年2月16日
J B
Jan B
Service was ridicously bad. Too much people for one van. Wanted to put 2 little children on one seat. No communication during stops and driver that wants earn quick money by letting extra people in the bus,
廂型車 十四人座地區車, Naluang, 2020年2月6日
M H
Maisie H
Bus was on time and got us where we needed to be but it was a pretty awful journey. The bumps were so bad we were jumping out of our seats, but I guess that’s not the bus company’s fault. Would still do it again for the price
廂型車 十四人座地區車, Naluang, 2020年2月3日
J F
Jill F
Although the drive during the daylight hours was no where near as bad as some of the reviews we read, we found that the bus was not fit for driving at night!!! The headlights hardly worked and so the driver was going so slowly that the last 26km took nearly 2 hours!! He was blinded by trucks coming towards us and his only safe reaction was to stop until it passed. The minivan should not be on the roads.
廂型車 十四人座地區車, Naluang, 2020年1月25日
H E
Heikki E
Fast and on time. Perfect 8 hr adventure trip! Even lunch was included in the ticket price which was a big surprise.