Chiang Khong Green Bus琅南塔巴士總站帕格邦慢船碼頭會曬汽車站Naluang Bus StationNaluang 汽車站清萊1號汽車站清邁3號汽車站清萊2號汽車站萬象北方汽車站萬象北部汽車站瑯勃拉邦任何酒店TBS Bus StationMeuang Feuang Bus StationNaluang 汽車站Nong Khiaw Pier清孔綠巴Udon Thani Bus Terminal 1孔敬清邁2號長途汽車站萬象火車站班登邁慢船碼頭儂喬小型貨車站Vang Vieng South Bus Terminal瑯勃拉邦任何酒店萬象南部汽車站萬榮汽車站廊開汽車站烏汶叻差他尼喬克普拉塞特汽車站Luang Namtha楠府汽車站
Very prompt and efficient communications with the customer service team via texts and emails in the days prior and during checking in.
Bus arrived 2hrs before departure time. Bus crew effective and competent even while very busy loading commercial goods .
A couple of unexplained roadside waiting and a brief mechanical breakdown added to 1hr late arrival but not a problem with such an early scheduled ( 05.00) time.
Overall above average service for Laos and S.E.Asia generally in my extensive experience.
巴士 特快臥舖巴士41, Naluang (Naluang), 2026年8月31日
E L
Eckhard L
I bought a bus ticket online (plus insurance) from Udon Thani, Thailand, to Vientiane, Laos. On August 8th the bus left on time. But at the Lao border, we all had to go through immigration. It took just a little longer for me as a foreigner, however, because of the bus driver's impatience, the bus left for Vientiane without me. Had to pay double to get to Vientiane with a private 'taxi' driver. Any chance for a full or partial refund, since my trip was insured?
Eckhard Lambers
巴士 巴士, Naluang (Naluang), 2026年8月13日
O W
Oscar W
12go stole my money and didn't give me a ticket. this is a scam site.
巴士 巴士, Naluang (Naluang), 2026年7月18日
K O
Kevin O
I was dropped off at the Vientiane-nong khai border to get my laos leaving stamp. Whenever I got through the security I looked and waited for the bus. But it was gone. I got no phone call or nothing.
巴士 巴士, Naluang (Naluang), 2026年7月14日
R P
Robert P
We were left at the border and had to get a tuk tuk (Lao version) into town. Otherwise it was very good.
巴士 巴士, Naluang (Naluang), 2026年7月10日
T Y
TATSUYA Y
The departure time was set for 9:30. As a result, I ended up waiting for quite a long time—since before 7:00—which threw off my plans in Pakse. I thought the bus service itself was fine, though.
巴士 快速、直達, Naluang (Naluang), 2026年7月8日
A V
Anousith V
At first, I thought it would leave exactly at 8:00 AM, but in the end, it was delayed by an hour and a half, departing at 9:30 AM. I wish the transportation company would improve their clocks to be accurate and stick to the scheduled departure time. I was worried I wouldn't make it on time, so I rushed to get here.
巴士 快速、直達, Naluang (Naluang), 2026年6月16日
L H
Lance H
There was a mistake in the date, my fault for not checking it over before paying.
巴士 快速、直達, Naluang (Naluang), 2026年5月28日
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Amandine H
The driver was very kind.
The bus was on time.
巴士 巴士, Naluang (Naluang), 2026年5月16日
D R
Daniel R
Nice trip between Udon and Vientiane. Thanks to 12GO, lot of information and no stress !! Thank you !!
巴士 巴士, Naluang (Naluang), 2026年5月11日
A S
Anna S
Good experience. First time using the service, was a bit confused at the bus station, but staff helped out.
The bus left on time. Seats assigned when you exchange your voucher for ticket at a designated counter at the departure station.
The bus made two stops for leg stretch and bathroom breaks. Border crossing pretty straightforward. Drivers were helpful and spoke some English to answer my questions (much appreciated, as I do not speak Thai). Bus arrived to destination with about 20 min delay, but that was due to some traffic. Would use this company again.