The driver spent nearly the entire ride talking on his cell phone or with earbuds in listening to music which did not seem safe and was a bit annoying to those of us in the small van who might want to relax, sleep or read.
廂型車 十四人座地區車, Mekong Express, 2019年6月10日
K P
KAREN P
The conductor assist as well specially on the immigration area and it was a great experience, on the contrary, bus was old that whenever it stop, we can hear the sounds of it that keeps us awake on the trip. Overall experience was good.
巴士 快速、直達, Mekong Express, 2019年4月28日
P R
Paulalaine R
Friendly staffs
巴士 快速、直達, Mekong Express, 2019年4月19日
M A
Mohd A
A vit slow at the check point.. Other than thst is ok
巴士 快速、直達, Mekong Express, 2019年4月7日
B M
Bernardus M
The driver was driving dangerous, we almost had an accident.
廂型車 十四人座地區車, Mekong Express, 2019年3月27日
D C
Danielle C
Little longer than anticipated, but good service and a safe driver.
巴士 快速、直達, Mekong Express, 2019年3月23日
A E
Ashley E
The bus left on time. Plenty of leg room ment a comfy journey. Ac worked well it was almost chilly, had to use scarf as a blanket, so is good for anyone suffering with the heat. Even though the lady on the bus saw our pre payed visa for Cambodia ($35) she tried to charge us again another $37dollers each. She told us if we didn’t pay the police would keep our passports and would let us into the country. We refused to give her more money or our passports and said we’d go through customs ourselves. We were then told despite our bags being in the hold and wouldn’t let us retrieve them, they wouldn’t wait for us at the border if we got through after them. When we arrived at the border we got straight through, the staff at the border where friendly and helpful and it took us about fifteen minutes to leave Vietnam and enter Cambodia not being charged extra by anyone. We waited almost an hour for the rest of our bus at a cafe on the other side of the border. There were other people on the bus that day that like us prepayed their visas but were scared into paying the bus staff again costing over $70 each to enter the country. because of this I wouldn’t use the Mekong express company again. Please stop scamming your customers!!
巴士 快速、直達, Mekong Express, 2019年3月14日
R A
Rose A
No wifi in the bus and we traveled for 14hrs due to some delays
巴士 快速、直達, Mekong Express, 2019年3月12日
J C
Jennifer C
Road was insanley rough
Can't wait for the new highway
廂型車 十四人座地區車, Mekong Express, 2019年3月11日
D L
DONNA L
The stewards were not that friendly or helpful. The air conditioner was blowing constantly on my head with no way to turn it off so I had to jerry rig something to cover the vent. They gave us a 5 minute bathroom break the first time and a 20 minute break the second time which included lunch at a nasty roadside place. The only positive thing is the movies they showed to take one's mind off of the 8 hour trip
巴士 快速、直達, Mekong Express, 2019年3月5日
C G
Cheloana G
mekong express bus were dirty and aircon was not working well. it was the worst bus ride of my life
巴士 快速、直達, Mekong Express, 2019年3月3日
T W
Tyson W
Bus was clean and had usb charger for the phone. Nice smooth ride
巴士 快速、直達, Mekong Express, 2019年2月27日
E V
Eleanor V
On the whole a good service. Arrived at the bus station and our tickets weren't on their system which was worrying but luckily there were 2 free seats so they gave us those. Not sure what would have happened otherwise though.. booked through 12go asia a week earlier.
First leg was on a mini bus but plenty of stops so that was fine. Then an hour wait at Phnom Penh before changing to a coach which was nice, free water and snack, toilet on board, air con.
Journey took 15 hours in total rather than the stated 12.
廂型車 十四人座地區車, Mekong Express, 2019年2月26日
D N
Daniel N
El bus era bastante viejo. La azafata de Ho Chi Minh a Phong pen fue bien práctica con el tema de la frontera camboyana. Tuvimos un pasajero que se sintió mal y tuvo que ser internado a 3 horas de llegar a siem rep. Llegamos sobre las 10 de la noche. Fue largo.....
巴士 快速、直達, Mekong Express, 2019年2月21日
A Y
Arturo Y
Bus not on time
巴士 快速、直達, Mekong Express, 2019年2月17日
T F
Terry F
Would have preferred a different place to stop for lunch.
巴士 快速、直達, Mekong Express, 2019年2月16日
A G
Ana G
It was a really comfortable ride. We even got free cookies and water. The bus stopped 2 times for the 6-hour ride. Was on schedule and the seat was big and comfortable. There was no free WIFI at the time. Also, it is not necessary to turn up 1 hour in advance. Most of the people come 10 - 15 min before. That was sufficient enough. Overall, was a good ride.
巴士 快速、直達, Mekong Express, 2019年2月14日
Z E
Zoltan E
no problems, no delays, good service.
巴士 快速、直達, Mekong Express, 2019年2月12日
M A
Mary A
The 1st bus from Ho Chi Minh to Phnom Penh is very old and the AC is not working properly. They transfer us to another bus from Phnom Penh with better AC with free cookies and a bottle of water but ripped us off during the bus stop over for dinner. I ordered fried rice with chicken but only got fried rice and paid 5 USD for it!
巴士 快速、直達, Mekong Express, 2019年2月7日
S G
Sebastien G
Tiny space for legs
Many many stops to pick up and drop off locals along the way
Had no choice but to support the Cambodian corrupted system by paying an extra $5 to get our passport stamped faster. You can always refuse but they warn you that you’ll have to wait 1.30h at the border and the bus won’t wait for you.
I would not really care if the bus ticket from Siem Reap to HoChiMinh was not $30ish, which is ALOT of money here
巴士 快速、直達, Mekong Express, 2019年2月5日
C D
Camille D
Please don't offer cake with palm oil on it... palm oil culture is so dirty for Malaysian animal life AND human life. Thank you! But all the rest was nice.
巴士 快速、直達, Mekong Express, 2019年2月2日
H B
Hannah B
The trip was generally ok, the driver was friendly and stopped once during the journey at a nice shop/cafe with a clean toilet block. There were a few issues with the bus, air con wasn't very good so it did get quite hot on the bus and there really wasn't very much leg room. It was advertised as a 3 hour journey and although in the conditions it does say journeys can take longer, my trip took 4 hours. From speaking to other travellers they also found the journey to be 4 hours, this is fine if it's the case but please change this on the advertisement. It wasn't the best bus journey I have had in South East Asia but I would do this route again.
廂型車 十四人座地區車, Mekong Express, 2019年1月31日
G S
Gary S
We were in a 12 passenger van which was comfortable. Driver was good and we had one lunch stop for 30 minutes and two shorter stops for bathroom breaks.Traffic and road construction were terrible but the driver handled it well. Would use again.
廂型車 十四人座地區車, Mekong Express, 2019年1月30日
A T
Almira T
The trip was very love, but the conductor was very helpful and accommodating
巴士 快速、直達, Mekong Express, 2019年1月28日
M D
Matthew D
The bus ride was very cold, we arrived almost 2.5 hours after we were set to arrive and the wifi didn’t work. Also, the water bottle we were provided promises a snack, but there was no snack.
巴士 快速、直達, Mekong Express, 2019年1月25日
S D
Stuart D
Old bus. Cramped seats. No seatbelts. Poor customer service. Giant ibis is better.
巴士 快速、直達, Mekong Express, 2019年1月9日
C M
Claire M
Staff were very unfriendly
Helped themselves to water constantly but didn’t offer passengers water
Staff just spoke amongst themselves, didn’t communicate with passengers so unclear what was happening
Driver put the radio on so I couldn’t hear any commands from steward
I witnessed a couple being moved seats so that the staffs friend could sit near them
Wouldn’t travel with you again
巴士 快速、直達, Mekong Express, 2019年1月8日
D L
Daiva L
Everything was done well! Thank you!
巴士 快速、直達, Mekong Express, 2019年1月8日
A A
AZLANNIZAM A
Book from 12Go. Everything go smooth except the final stop at Phnom Penh not at the place as written on the ticket booked. Supposed to stop at Riverside but he stopped 2km from the Riverside.
廂型車 十四人座地區車, Mekong Express, 2019年1月7日
A J
anthony J
Laugh a minute. 12go sends you to collection point by night market. But bus leaves from elsewhere. But we got picked up and collected other passengers then taken to bus station. An interesting exercise we drove past the river collection point 4 times before we actually departed. If you have an e- visa. Then expect a 2 dollar "processing fee" viet immigation officer gets one dollar and co get the other. Just pay it. Consider it a urgent processing fee. Ha ha. Dinner stop is well overpriced for what it is but. Just accept it and move on. Got into hcmc very late after entertaining bus driver chicken fights with big trucks. All in another day in cambodia.