It was on time from TBS to Malacca at 8am but it was delayed 1hour 10min from Malacca to TBS.(originally departure time was at 5:30pm but we departed at 6:40pm)
There was no explanation how long it will delay and why. We were just waiting knowing nothing about it. And I noticed our previous buses in this company either cancel or delay as well.
So if you have some tight plan, I wouldn’t recommend this company. Choose Kkkl, Melor and Delima.
巴士 快速、直達, Mayang Sari, 2024年4月26日
C E
Charaf E
Easy going
巴士 快速、直達, Mayang Sari, 2024年3月31日
A V
Attila V
The Bus driver was driving so fast that the following distance was not maintained and the brakes were huge..
巴士 快速、直達, Mayang Sari, 2024年3月16日
D H
Dagimhiwat H
I did not expect the bus to be on time as stated on the site this bus was 2.5 hrs late which is just way too long. While the seats were comfortable the bus was not very clean and I saw a cockroach by where I was resting my head on the window.
巴士 快速、直達, Mayang Sari, 2024年2月25日
E Y
Earl Y
Good service
... On time ...
巴士 快速、直達, Mayang Sari, 2024年2月15日
M M
Mirjam M
The journey from KL to Melaka was supposed to be 2h12min, but the bus departed from KL more than 2 hours late. There was no communication on this at any point and no apologies. Overall it meant most of the day lost to what should have been a quite short journey.
The bus seats were comfortable but there were no seatbelts after the 1st row. During the journey, the bus driver answered his phone and had a call with the phone by his ear, while driving the bus quite fast.
巴士 快速、直達, Mayang Sari, 2024年1月30日
J I
Jesus I
Extremely dangerous driver in bus from Melaka Sentral to Kuala Lumpur TBS on January 28th 2024, 21:00 hours trip.
I think he was even drunk.
Driver was talking all the trip using headphones and doing group video call.
I even told him several times to stop, as everybody was looking at him and feeling unsafe.
He told me ok (impolitely) and just kept talking. He even started yelling at me when the trip ended. He shouted: “complain complain!” while laughing.
Incredible this can happen when someone is responsible of 20 people lives.
I have reported this to the company, but they don’t seem concerned.
I really encourage you not to use this company. And I really encourage 12goAsia not to work with this company.
Just look all the bad reviews here and in Google.
巴士 快速、直達, Mayang Sari, 2024年1月29日
S B
Sabrina B
Fast trip, but no WiFi on the busabd i had to pay 0.70 myr for the print ticket on the counter
巴士 快速、直達, Mayang Sari, 2024年1月22日
S B
Sabrina B
The Trip was okay but no WiFi in the Bus.
巴士 快速、直達, Mayang Sari, 2024年1月21日
J D
Jordey D
Bus was 1,5 hour to late
巴士 快速、直達, Mayang Sari, 2024年1月7日
A K
Alicja K
Bus was delayed more than hour
巴士 快速、直達, Mayang Sari, 2023年12月24日
A O
Assim O
The driver was dangerous , was using phone same time driving,
巴士 快速、直達, Mayang Sari, 2023年11月15日
L D
Lisa D
Delayed by an hour with no notice... this didn't bother me as much as the replacement vehicle was below the standard I had booked. No electric sockets, no WiFi and 4 seats per row not 3. The replacement vehicle also made mechanical grinding noises like it needed repairing and it was crowded.
巴士 快速、直達, Mayang Sari, 2023年11月10日
H M
H M
The seat is terrible I can not adjust the position and air con us too strong during the night time and no communication with driver even I would like him to drop me at the city But the driver is very good at driving and I arrive at Ipoh on time
巴士 快速、直達, Mayang Sari, 2023年10月12日
M M
Marco M
Well driving both way
巴士 快速、直達, Mayang Sari, 2023年9月25日
J K
JUNKO K
It was first time to get there.
I want to go there again because It was really nice place.
巴士 快速、直達, Mayang Sari, 2023年9月16日
E U
Esther U
The bus was an hour late and it took more than 2 h more than estimated to get there.
巴士 快速、直達, Mayang Sari, 2023年9月11日
C M
Caroline M
We bought the ticket online and at the station we got a physical ticket. With that one, we were able to enter the gate area. The bus left Melaka on time and was nice and comfy. We arrived 20 min early in KL, so we had a really good experience.
巴士 快速、直達, Mayang Sari, 2023年9月1日
A S
Alessandra S
Very nice and comfortable trip. Thank you
巴士 快速、直達, Mayang Sari, 2023年8月19日
T I
Teyhan I
Buses are old and noisy. No charging available for mobile as stated in booking. Bus seating plan is different to actual bus!
巴士 快速、直達, Mayang Sari, 2023年8月9日
F G
Fabien G
One more delayed !
Bus started with 1:30 of delay without information on the screen.
Luckily I asked the hostess about the departure time when she answered me the bus was about to leave !!!!
The vehicle had changed, I didn’t have my solo place anymore …
巴士 快速、直達, Mayang Sari, 2023年7月25日
S R
Simon R
30min delayed, but apart from that we slept quite well and the overall conditions were good.
巴士 快速、直達, Mayang Sari, 2023年7月6日
E K
Eirini K
On time, safe diving, everything good
巴士 快速、直達, Mayang Sari, 2023年7月4日
J O
Jake O
The service was cancelled. I had to rebook. I was issued a refund at the station, but the new trip costed slightly more.
巴士 快速、直達, Mayang Sari, 2023年6月22日
P S
Paul S
The bus was not the one advertised, it was supposed to be a VIP coach with only 3 seats across, but this bus was an old bus with 4 seats which meant the seat reservations were not enforced. The coach driver only stopped for a comfort break after requested more than 3 hours in to the journey, then tried to drive off before 4 people had returned
巴士 快速、直達, Mayang Sari, 2023年6月5日
I M
Isabel M
The bus was fine. A lot of legroom and space. But it was freezing cold could not feel my fingers by the end of the trip. And the bus was 3h late at thr bus terminal.
巴士 快速、直達, Mayang Sari, 2023年6月5日
S K
Sofia K
The driver smoked on the bus several times, the smell was all over the cabin, he drove aggressively and signaled to others. Stopped and went to the toilet, did not announce the parking lot to anyone. The only plus is the arrival on time and a good bus. Need to educate staff.
It is very convenient that you can pay for the ticket at the 7 eleven store. At bus station you need to print the ticket with the booking number from the cashier, they took a commission of 1.4 rm
巴士 快速、直達, Mayang Sari, 2023年5月29日
S R
Sven R
But, the app is sometimes not working. In read of 40RM it says 40Euro which isc5 times the normal price. You cant change the emailadress (when you want someone who has wifi to get the voucher). NO WIFI in Bus !!!! (You are advertizing with it)
巴士 快速、直達, Mayang Sari, 2023年5月20日
E D
Emeline D
The bus came on time and arrived on time. Clean bus and good driver.
巴士 快速、直達, Mayang Sari, 2023年4月28日
N H
Neil H
we left KL on time, the coach was very comfortable and we arrived in Melaka 30 minutes early, the best coach journey of 4 months in SE Asia
巴士 快速、直達, Mayang Sari, 2023年4月4日
M C
Monika C
The bus hasn't any delay!
巴士 快速、直達, Mayang Sari, 2023年3月29日
H K
Ho K
The bus was delayed and took 6.5 hours to arrive Ipoh. The bus driver and helper were not understand English. There was a problem in communication.
巴士 快速、直達, Mayang Sari, 2023年2月21日
A A
Amel A
The bus was very confortable But unfortunately it was delayed more than an hour :( We leave after buses planed later. And there was no usb port as it mentionned in their promotional/informational video.
巴士 快速、直達, Mayang Sari, 2023年2月19日
C A
Carlos A
We started the trip with a 15 min of delayed time.
巴士 快速、直達, Mayang Sari, 2023年2月12日
E T
Ellen T
Good trip, comfortable bus, safe driving, left on time, arrived a few minutes early.
巴士 快速、直達, Mayang Sari, 2023年1月24日
J H
Jill H
The bus broke down. No information for an hour then told someone was coming to fix it. We didn’t wait. Bought a new ticket with different company. Would really like a refund!
巴士 快速、直達, Mayang Sari, 2023年1月16日
M B
Marcus B
AC was very high and the driver smoked in the bud just before we entered so it stank the whole way
巴士 快速、直達, Mayang Sari, 2023年1月10日
7
75mariavarela
Bus was about 15-30 min late, but the driver drove well and the ride was comfortable
巴士 快速、直達, Mayang Sari, 2022年12月21日
C C
chan C
Delay and bus driver non stop brake
巴士 快速、直達, Mayang Sari, 2022年12月20日
A B
Alexandra B
Very nice driver and most comfortable vehicle!
巴士 快速、直達, Mayang Sari, 2022年12月17日
B V
Betty V
Not on time and the driver was driving too fast
巴士 快速、直達, Mayang Sari, 2022年10月3日
H P
Holger P
Good driver. Could be a little more clean
巴士 快速、直達, Mayang Sari, 2022年9月24日
T L
Thierry L
Bus on Time and comfortable but options shown when Booking (wifi, power plug etc...) were missing
巴士 快速、直達, Mayang Sari, 2022年9月23日
E R
enrique R
Just 3 seats by line.
Big and confortable seats.
a lot of space for the legs.
clean.
good driving.
巴士 快速、直達, Mayang Sari, 2022年9月16日
A B
Alistair B
Sophisticated and ordered terminal which was easy to navigate.
巴士 快速、直達, Mayang Sari, 2022年9月2日
F D
Fabian D
People didn’t wear masks, one Person was smoking vape on the bus bus, described features of the bus weren’t given
巴士 快速、直達, Mayang Sari, 2022年8月11日
R S
Razman S
Smooth boarding. Trusted and will use this service again for sure!
巴士 快速、直達, Mayang Sari, 2022年7月5日
M H
Marcel H
Bus was fine, good standard, 2-2 configuration, clean. The problem was with the driver who I perceived as quite unprofessional. He had two hands on the steering wheel less than 10% of the time. He was mostly just leaning on it with his elbow, sometimes
not holding on to it at all. At one point, he was sorting receipts while going at full speed at the highway. He looked quite bored or maybe tired and we didn't really feel safe.