Transport was booked at 10am, coach left at 10:30. Seats booked were soaked with water from failed AC unit on coach as we're 60% of the other seats! Coach company obviously aware as 10s of towels were use to mop water up. Coach was freezing as AC blowing on fully, for 9 hour trip.
The service is poor. The bus is not on time, passengers do not sit in their assigned seats, and there are frequent stops, resulting in a journey taking more than 20 hours, whereas it usually takes less than 8 hours.
Bus was comfortable and the driver was obliging when dropping me off at my destination. However, the bus took 9 hrs 30 minutes instead of 7 hrs 30 mins. I admit the bus had to Chang a tyre en repute, but even so it would have still taken about 9 hrs. Also I was not oven the seat that I allocated when I booked the ticket