Island Speed Ferry Cambodia

非常友善的人，他们在语言方面提供了很大帮助

Good experience, no issues besides being a little late.

Great ! Easy to find the office and good ride without much confusion.

We left 30 minutes late.. crew is really friendly and helpful

Not freezing which was great, bed was large and like a bed, not like a folded chair. We left 40 minutes late, but arrived on time.

The sea state was quite rough so the actual journey was a little bumpy but that's not the fault of the company. The captain did his best to keep to the timings without making the journey dangerous. I was primarily impressed that they managed to store all the luggage in the bow and they all came out dry which was a pleasant surprise. As a recommendation - if the sea is rough, sit on the inner seats inside as when the waves come over the boat, the windows leak and I did get a little wet from where the water came through but it wasn't that bad. Obviously, do not sit on the bow unless it's an incredibly calm day or you don't care about getting wet!

Ferry left 30 min late and took longer as foreseen but service was good.

They came 10 minutes late but no problem. First we couldn’t get on the boat because we bought a ticket only. When the boat was full they then let us on the boat. It was fully packed but overall a good service and a fast clean boat

1

Was 25 mins late and stopped off at other islands bur all in experience was fine

carefully check the port which is closest to yor accommodation. also let your accommodation know when and where you going to arrive, they may pick you up.

Easy boat service, there’s one or two stops on the way so we got in about 45 mins later than advertised but everything else was fine

We have had a good experience. We went from Sihanoukville to Koh Rong Koh Toch Beach, but the boat has stopped at Longset Beach before, so keeping this in mind you can always expect some delays to the schedule shown in the booking. If you are flexible within a period of an hour you are fine. In our case going there and return we haven’t had any problems as we calculated some spare time. The boat ride itself was fun 👍

It was on time, the driver was very good and we did only one stop, not like other companies that stop everywhere. I recommend!

Not a good experience. We were meant to arrive at 11:30pm, we arrived at 3:00am. There was also bad communication from the driver when it came to changing vehicles when we crossed the border.

We reserved to 45minutes and finally it's 1:30hours

Easy booking, I could pay for the speed ferry ticket in Euro with PayPal. Once in Sihanoukville at Port Autonomous, I received the ticket from Island Speed Ferry Cambodia. I wish I had booked a return ticket instead of one way, I was worried about coming back from the other island, but at the ticket counter nobody really cares about the pier, the tickets are all same, you just have to tell them where you are heading to when you board the ferry. Island Speed Ferry Cambodia has the biggest boat of all companies. Unfortunately our 3:00pm boat to Koh Rong Samloem had a problem with the engine and stopped working about 10 minutes after leaving Sihanoukville, so that we had to wait about 20 minutes for a new boat to come and save us, luckily the sea was calm. After having to change the boat at open sea, we finally reached Koh Rong Samloem with 1 hour delay.

11:15 arrival but we arrived at 12:15, and we had no seats because it was overbooked

Great customer service!

super bumpy, so brace yourself! Started loading the boat at departure time, took about 15min to get going. on the return, we stopped at Kho Rong for some reason. Nobody mentioned it.. the ride took about an hour longer …

They moved us to an earlier boat which was great, then as we were about to board they said it was too windy to leave, yet 2 other boats left? It was obviously because there wasn’t enough people. Then our next boat left 20 mins late.

Boat was 45mins late, resulting in us missing our bus and having to book on another.

The speed boat took 1h 30 min to arrive in Long Set Beach, not 45min. The office is dirty and hot.

Information on arrival was not great. Tickets were stamped but no information about which Ferry we needed was given. Several ferries sailing, we had to guess which queue to stand in until we found someone to help. Crossing was great.

Hour and a half late

The boat was half an hour late leaving, and it takes more like 75 minutes than 45 minutes, so allow 2 hours if you need to make a connection. Boat itself was comfortable.

We ended up arriving at Sihanoukville way earlier than originally planned and whilst checking in they managed to get us on the earlier boat, so top marks there. The boat left Sihanoukville about 25 minutes later then scheduled so not really an issue, Saracen bay, Koh rong samloem ended up being the first drop off point and took about 30 minutes. Was a straight forward journey, check in point was where described along with all the other boat companies. They have a waiting room undercover incase of rain. Take snacks if you’re hungry as there is very little to buy at the pier unless you want/have time for a cooked meal just outside the gate.

The ferry was great and easy to get to the pier, however when booking it said it was straight to Sihanoukville but it actually stopped multiple times at two ports on koh rong, so we didn't reach the destination until an hour after the quoted arrival time, just be aware not to make any connections too close to the quoted arrival time.

Good service, nice boat and in time.

Loved the Island Speed ferry, beautiful views while travelling. Although, did not take 45 minutes as advertised, more like 90 minutes.

Was late leaving but good journey and staff very helpful

The voucher was

Boat was nearly an hour late

Staff were dismissive and had a rude attitude. I asked when we should go to the boarding point to board the boat and they just laughed in my face and told me to sit down… everybody else on our boat was already waiting by the boarding point so not sure why we were told not to go over? Chaotic trying to get people on to the boat… people coming from all directions to just jump on. Ride was okay but we left 25 minutes late probably due to chaotic boarding organisation.

I booked a return from Sihanoukville to Koh Toch with 12Go ($36.65). It was actually booked as two single trips. Due to Covid, I wasn’t able to visit Cambodia. 12Go refunded one of the trips (I received $16.64), but not both . I raised this with them, but they denied I had booked two trips despite me doing it at the same time and on the same payment. After some back and forth conversation via email - including me sending a screenshot of my payment - I gave up and let them keep the money. When I re-book for 2021, I will use a different company.

Journey took 40 min longer than ticketed

The sea was rather bad and some people were sick. The boat had to reduce its speed to face the height of the waves. Instead of 45 minutes, as written on the ticket, the trip was 1h30 long because we went to Koh Rong instead of doing a direct trip to Sihanoukville.

Left almost 45 min late. Had plenty of life jackets. Seats ok for the 45 min ride.

45 mins late, no communication with customers at all.

Safe and edficient.

I liked the trip! We arrived one hour before!;)

Operations on the pier were little confusing... They should use simple plates instead yelling.