Hanh Cafe

我们很快就到了。但公交车并不新，座位破旧，桌子上满是灰尘。该网站显示，巴士是从 Hanh Cafe 办公室出发，但巴士位于不同的地点。大家都是坐汽车去的，非常拥挤（一辆最多可容纳三人的汽车后座上坐着四个人）。

会安的公交车站很难找。但当地人给了我们很多帮助。谢谢他们！当你用欧元在线预订时要贵得多。脱掉鞋子以保持巴士清洁的好主意！探索这个国家的好方法。

巴士司机强迫我们把背包留在车厢里。我问他是否可以带我和我的伙伴应该吃的煮玉米作为我们的早餐，因为我们还没有吃早餐。他说不..然后我问他是否可以带豆浆..他再次生气地说不..好吧，这是接受的。这是你的规则...巴士内不允许吃东西和喝饮料。再说一次，即使我们真的很饿，这也是可以接受的。但不被接受的是躺椅。止动关节不起作用，就像如果我想进入坐姿，它不会锁定。如果我施加一点力，它就会一直向下。哈哈.. 这不是一次很好的经历.. 必须有人修复它，这样其他游客才能体验到轻松的旅程。

司机开得很慢，直到我们比计划晚了一个小时，我们错过了几乎所有景点的运营时间:(他也没有告诉我们当巴士停在R&R时我们可以有多长时间的休息时间。

当你像我一样 1.60 岁的时候就很舒服了。我在公交车上睡得很好。

友好的员工。他们把我们送到酒店。工作人员需要提高英语水平。好工作

这有点让人大开眼界。巴士晚点了 20 分钟，所以还算不错。然而，尽管我们有座位号并且这些座位都是空的，但我们还是被告知要坐在所有其他西方人所坐的后面。我们很高，但并不瘦，所以对于我的搭档来说，尤其是他的膝盖很难靠在前面的座位上。我们和另外 3 个人挤在一起待了 4 个小时。这次旅行本身有点有趣（我们不认真对待生活）颠簸和推挤，超车非常有趣（对我们来说..我确实知道超车真的会吓到人们）但是30分钟的停留55 4小时的旅程中，几分钟的时间简直就是个笑话。总的来说，还可以，只是有点不幸，我们已经预订了回程，否则我会选择豪华轿车，而不是只是为了空间。

有趣的巴士，虽然我很高兴我安全地到达了目的地西贡，但我对那些较大的车架非常警惕，座位非常小，可能相当不舒服，如果放在底部座位上会很好，但我被安排了爬升座位，虽然这是不寻常的便宜选择

巴士质量好、舒适。芽庄和美奈之间有两次休息时间并且准时。很高兴

我会给更高的评价。司机做得很好。然而，巴士迟到了 45 分钟才到达上车点。

巴士迟到了，把我们送到了距离胡志明市宣布的地点几公里的地方。除此之外，对我们来说一切都还不错，也许我们只是运气好，或者没有期待太多。对于身高超过 1.75 厘米的人来说，这真的不太舒服，但由于我们的旅程很短，所以还可以。老实说，与上一列满是蟑螂的火车相比，这是一次非常好的体验。

出发较晚，尽管巴士和司机在预定出发前已经到达那里一段时间，但第一站是加油。旅程和巴士本身都很好。大叻停车场中间的巴士站需要招呼出租车才能到达各个目的地 - 更集中的下车点将是一个改进。

尽管读到了不好的评论，这次旅行还是应该的。准时，没有什么特别糟糕的事情。他们带你从a点到b点。我没有遇到任何问题

从西贡到美奈的旅程是乘坐更新更好的巴士。尽管当我们被告知要进入一辆小型货车时有些困惑。工作人员无法向我们解释这辆面包车将载我们前往另一家 Hanh 咖啡馆分店，在那里我们将登上卧铺巴士。从美奈回到西贡的情况更糟。首先，我们买票的时候就说了，巴士应该在下午1点来接我们。当我们到达Hanh咖啡馆时，工作人员告诉我们巴士将于晚上130点出发。但巴士晚点了，下午2点才到达，我们晚上7点才到达西贡，比原计划晚了2个小时。另外，下着大雨，我们在巴士底部行李寄存处的背包被淋湿了。与 Hanh Cafe 一起旅行并不是一次愉快的经历。由于下层的空调几乎无法工作，巴士也令人窒息。

我们正常到达那里，他们在公共汽车上给了我们一条毯子和一瓶水，没有无线网络......缺点是公共汽车晚了一个半小时到达芽庄

巴士需要熏蒸，卧铺座位上爬满了小蟑螂。司机有时也很吵。

车子挺旧的，靠垫，枕头，毛毯，车上的马桶很臭。我根本睡不着。

准时还算合理 没什么好说的

对于亚洲人来说，座位不是最舒服的。从胡志明市到美奈的服务非常好

SUPER BAD!! STAY AWAY FROM THIS COMPANY!! The driver was very rude and aggressive. This guy should be fired, it's insane to be so aggressive towards customers for no reason. Very bad!!!

This afternoon, we took the cheapest bus from Hue to Hoi An. Booked online on 12GoAsia for 165,750 per person. We were preparing for the worst, but everything went great. Good and safely driving, and most importantly: they even dropped us at the official drop of point that is mentioned in the voucher and on the website. Wow, never thought that we will experience this in the scam country aka Vietnam. 5/5 because of not dropping us off at a remote location where scammy cab drivers al already waiting and lurking for tourists. Btw: according to 12GoAsia it would take 5 hours to travel. But in reality the journey only took 4 hours including 30m waiting time by the beginning.

The highlight of taking this bus: 1. The confirmation was quick. 2. ⁠Once I arrived at the bus pool, just show the booking confirmation to the front desk staff. The process was quick and hassle-free. 3. ⁠In my case, they took me with regular 2-2 seater bus first for about 45 minutes. After that, I was transferred to the sleeper bus to Mui Ne. Again, the process was quick. (Thanks for another reviewer about mentioning this process so I could set my expectations) 4. ⁠I arrived 30 minutes earlier than scheduled. For this price, I could say this one is great value as long as you set your expectations right.

The driver was smoking during the trip and using his cellphone

So the thing is t

The bus arrived at the wrong stop indicated on the ticket and the departure was an hour late

We were deceived at the Hanh Cafe office at the landing on PhạM ngũ Lão Street, .We bought tickets for the luxury 24. 1) - at this point in Ho Chi Minh City, everyone is put on an ordinary old bad bus, which takes a very long time to transfer to a slipbus. Almost a third of the way to Mui Ne ((. 2) - There was only a 36-seat bus at the transfer station, which was cheaper. And we had to ride on it. Our expensive bus just wasn't there!! An office employee deceived us, although I clarified several times that bus tickets were 24, but she gave us boarding passes for a cheap flight.

The beds are very narrow and I was put at the back, squished next to strangers. I'm a small person, but these beds were even too small for me

They could be more informative and let us know if we need to change busses. You are expected to know this!! Otherwise it was a comfortable journey and we were able to sleep.

Very nice ride. 30 min in normal bus to the place where we switched to cabin bus. 3hour ride from there. Very comfortable, and bus driver held a short toilet stop on our request. We got dropped off at our hotel even though we thought the ride was only to the bus station. 5/5 would recommend

It was fine, first time on a bus like it. My daughter left her glasses behind though and upon trying to find them I am finding the customer service, they are definitely on the the bus and should be simple to find so unsure why there is an issue.

Everything was wonderful! I forgot my Panama hat on the bus and couldn't make a call because I don't speak Vietnamese and I don't have a Vietnamese number. The operator helped me and told me where I could put my stuff, I was very glad, thank you!!

The bus arrived at 8am instead od 5am. We stopped a lot of times during the travel to pick up some baggage. The driver was smoking.

So I took the bus from HCMV to Mui Ne. And it’s important to read the previous reviews. Indeed, you first take a simple bus that will bring you to another station where you’ll take a second bus, with some reclining seat, bed-like. Indeed, nobody tells you anything. But that’s not so much a problem as long as you get where you need to. We left and arrived on time and you can be dropped off at your hotel as well, since they ask you at the departure station. Water is provided and the temperature in the bus is perfect.

Excellent support service. Bus took 2h longer then scheduled.

Dropped off to hostel from cafe was great. Quick journey.

Everything was good until the driver started driving the bus so fast. I mean it is full of people, especially tourists. It was a really scary for bus ride for me, could not sleep because of this. I cannot believe how they can risk everybody’s life like this. Yes we arrived to the destination way earlier, but is it really worth it? Other than this, everything was okay, staff were helpful.

Driver was smoking throughout the ride.

well,.. we left 10 min early, after first 50min we had 30min lunch break..then we arrived 30min sooner than expected and to totally different place - it was apx. 1.5km further away from the place 12go.asia had informed us in the ticket/their website. it looked like they deliberately made us go off the bus somewhere else so that their friends on motorbikes could earn some money by taking tourist to hotels (since we arrived to a totally different place).. luckily, nobody took the motorbikes :)) such scams should be avoided and the bus should end as anticipated in the ticket...

They throw our backpacks inside and outside with no care, the bus wasn’t really clean and the trip was not really comfortable.

Average

All worked fine but a 30 minute stop in an unheated open café on a morning of drizzle was excessive.

We arrived 2 and a half hours late! and the attention from the staff was a bit rude ( usual in Vietnam) But the rest of the trip was ok

Departure was 45 mins late (yet the bus arrived on time to the destination). The bus apparently had no suspension. Seats were narrow and left little legroom as the passanger in front of me decided to tilt her seat back.

Dec 16 2019 at 2pm bus (HCM to Mui Ne) : The lady staff with specs at Hanh Cafe at Pham Ngu Lao station was very rude. Keep yelling to most passengers to take off our shoes. She should have pre-alerted us when we marked our attendance that we need to take off shoes. She herself didn't remove hers when registering our attendance. The Bus air conditioner is not working and stuffy. Dec 19 2019 830am(Mui Ne to HCM): we booked for 8am and bus rescehduled to 830am. Luckily we double.confirm the departure time the day before the trip. Everything fine till we reached Ho Chi Minh that the bus dropped us at different bus station than Pham Ngu Lao n driver chased us out. When we checked with the staff, she said it was the last station. We ended up taking taxi to our hotel at Pham Ngu Lao which was extra cost to us. The ticket should have stated clearly if different drop off location for our return trip.

Cosy, water and blanket provided.

Driver was always beeping impossible to sleep.

Bus was late, as we were trying to get on the bus as it was still moving and they were rushing us alot. Was comfy on the beds.

The seats are too small and uncomfortable if you are 1.8m or higher. No room for legs. Everything else was ok.

There was rotten banana on my place so it seems the company stuff doesn't check and doesn't clean the bus between the trips. As result my bag came derty.

1) On 12go.asia schedule my bus had to depart at 13.00 . I when i arrived to Han Cafe before 13.00 i saw the bus to Ho Chi Minh but women stuff said that this bus for VIP and i have sleeping bus at 13.30 but in 12go.asia my bus was standard bus at 13.00. But our bus eventually arrived at 14.00 !!! And it was some sleeping bus. 2) Also in 12go.asia it was told that the route will take 4 ours which in reality took more than 5 hours !!! 3) On the way the driver set the phone with some movie on the bus panel board and watched it while driving all the way !!! I am asking 12go.asia to clearify the information provided on the website because it incorrect and check the schedule and bus type with partners because it also incorrect