Green Planet

船上挤满了人，空间太狭窄了。乘客们不得不站着。工作人员非常友好，也很随和。

我们乘坐快艇从普吉岛前往甲米。一切都安排得井井有条，一切顺利。

我们比预计时间晚了一个多小时才到，如果不是因为我额外付费乘坐了一段私人游船，时间还会更长。顺便一提，这段私人游船行程并没有在之前发给我的PDF行程单里提到。除此之外，旅程一切顺利。工作人员非常热情，车辆也很干净舒适。

非常值得游览和游泳的地方，温泉非常温暖，翡翠池清澈清爽。白庙还不错，但我更希望在翡翠池和温泉之后结束一天。我们的导游 AB 和司机（我忘了他们的名字）也非常乐于助人，在你游泳时照看你的物品

船超载了，每排长椅上挤了 4 个人，非常不舒服。乘客们都很害怕，导致气氛紧张。当人们表达他们的担忧时，工作人员会以愤怒和粗鲁的方式做出反应，让他们“闭嘴”。非常不专业，没有组织。船程很顺利，准时。

抵达码头。指示清晰，工作人员友好，很快就把我送到了目的地。

价格过高。我们到了码头，价格比原来便宜了一半多。估价手段令人发指

一切都很顺利，但如果我们直接在普吉岛的预订点预订，价格会便宜得多

不清楚这艘船是否要去 Koh Yao Noi，因为到达港口是 Koh Yai Yai 的一个码头！

迟到了35分钟，接驳车也没人注意到，差点错过船，因为工作人员一直让我等！

服务员非常友善，乐于助人，但船上没有救生衣。这是无法接受的。我们周三将乘坐渡轮/快艇，希望船上有救生衣，并且可以向乘客展示他们所在的位置。请解决这个问题，因为它们显然应该可用。票上还说快艇上有空调、厕所和咖啡馆，但我们没有看到这些。谢谢

Everything was well organised and in time (including hotel pick-up).

No safety briefing and back of boat has no guard rail on left/right of engines.

Service from the pier and in the boat

However, With my reservation number AAUB5186, the attendant at the pier refused to honor my ticket and made me pay another 1,300 baht for the trip.

Everything worked but personal was quite rude and we were not on time. Boat was very full also.

Speedboat sevice on time delivery.

The speedboat connextion was on time.

They were great just like last time. Provided cold bottles water during the ride.

Unnecessary extra fees at check-in – watch out! As soon as we arrived at the pier, we were asked where we were traveling to. Since we were about an hour early, I showed our pre-booked ticket. The staff immediately suggested that we could take an earlier boat, but only if we paid an extra fee.I declined the offer. Don't let them confuse you or pressure you into paying more! If you already have a valid ticket, you have every right to take your booked boat at the scheduled time. If you have the time to spare, just wait and say no to the upgrade. It felt like a very unpleasant attempt to extract extra money from tourists right upon arrival.

It was perfect. I’m grateful for the ride and the staff was awesome.

Everything ok, friendly people, clean, luggage was carefully on- and offloaded.

Good, operator helped me find. Left behind bag. No contents missing

Amazing. So accommodating and helpful in every way. We have been on many tours but everyone went above to make sure you were doing alright! Our guide Toy, was so sweet! You can tell she loves people and loves what she does! If we do it again we would 100% be choosing this company. We got lucky with great weather this time of the year and they made sure we enjoyed our time and each stop . :)

Departure on time, assistance with luggage and friendly skipper. It all went perfect.

Staff were so helpful, punctual and courteous

Professional service, great staff and a safe trip.

Very good service and everything was on time. The staff was courteous.it was a very good service and experience.

The speed boat is fast and the view is good!

Very straightforward

It's my first time overall the service from green planet is good

All good except that the staff who meet you at the port try to force you to hire a taxi from the destination port with them at a very high price, saying that there are no taxis at the port and you will be left without transport. We obviously ignored him and paid half of what he offered.

There were 2 stops, much longer than what was advertised and we had to take a car also

Pick up from hotel was on time however driver failed to check my ticket then drove me to the wrong place, he took me to the bus terminal instead of the pier for the speedboat. I missed the service and arrived at 10.05 luckily the 10am had not departed so I was rushed onto this boat.

Simple as paying on line and turning up for your boat staff were friendly as most people are in Asia I really haven’t got a bad word to say

One of the engines stopped working so the trip took longer than expected, but the guys were great.

Well organised and nice staff

Fantastic

Efficient and effective and on time

12Go was not able to provide me with the paid traintickets from Luang Prabang to Vang Vieng, Lao PDR. 12Go insisted to trust them and that they can organize the tickets. Even 5h before the train Departure they did not agree that they are not able to provide. I booked premium service but even then they did not help or make a clear statement. Very bad experience for all of my family. Very dishonest from 12Go, letting us wait and not providing us the tickets until it was too late.

The pick up at Ao Nang was not at my hotel, but at a pick up point. Worked fine because I had hotel close, but should been informed since it stands Ao Nang Hotel Transfer. The rest of trip worked great, also the transfer to my hotel in Kamala.

I called Green Planet hotline the night before our trip to change plans- we decided to not go to the airport but Patong. The woman was very nice and said no problem. The next day we showed up at the pier and our taxi dropped us off by the Green Planet sign. We waited there until we saw the Green Planet boat and a woman from a different company told us where to go to board the boat. Once we got on, a person told us to get back off the boat and check in on the dock. Another man yelled at us on the dock, telling us we needed to check in before we got on the boat. Check in where? He berated me and also didn't know that I had changed our destination when he did get our information. We got stickers that the yelling man told us would give us a taxi to our next destination. When we arrived in Phuket, the taxi driver had no plan for us and we ended up paying our own way.

Ran smoothly and organised. Speedboat was on time, staff were efficient and helpful. Assisted us to the correct vehicle for our hotel drop off. No issues at all.

There was not much help with the luggage. The people working there were nice and polite.

Everything was okay.

Very crowded but went fine and good sea conditions so we didn’t had a bumpy ride at all

Be careful. When you purchase " hotel transfer" Ticket, I imagine being picked up in hotel.. , no my friends.. "hotel transfer" is place in Ao nang, where you have to go in the centre

Boay was on time Very helpfull staff, both at the pier and in the boat Water bottles given to all passengers

Such an easy process. Decent price too

First confirmation was