Five Star Taxi

1 hour late, when I called they had no idea they had a pick-up and I was waiting to go to the airport to return the other side of the Earth (very expensive flight to miss! Not Good!) , when a car showed up it was not the advertised car. Last, when the driver dropped us off He ASKED for a tip. Yea I know they don't know tip culture, in the US we would be fired for asking a customer for a tip, against common policies to ask. But dude, you were an hour late. Its considered highly offensive to ask for a tip, and it was very offensive how much of a rush it put on the rest of our day taking up one hour of my preplanned buffer time I installed into my decision making for the day of travel. It sucked. Why 2 stars and not one? Because 1 stars get less views. I suggest making sure someone knows you booked and will be there, for other services through 12go, i suggest the same or similar to ensure you receive the quality of service you and your families need. Sawat Dee kab khun kap

Safe drive even so small roads. Friendly. Know what doing and so on. Very welcome next time ;) Driver was waiting us even we weren't ready ❤️ Driver awesome like really awesome. Anytime anywjere wanna get same driver ❤️

The transfer went very smoothly. The driver was waiting for us at the pier and was easy to find, and we got a private minivan instead of a car so it was very comfortable - we were really pleased with the service overall!

The company agree to pick me up from another location and the communication was excellent all the time.As the name says these guys are five star!

We were almost 30mins early at the pier but the driver arrived as soon as we were there. I was contacted by WhatsApp priorly, which made everything easy even if there was not much info on the voucher. Price ok. 100% would do it again

Driver arrived early and was courteous and efficient. SUV was clean, comfortable, and AC was perfect.

Very friendly driver

Driver was very tired and drove the car too fast.

cesta v pohodě , taxík sice čekal u jiného hotelu ale vše se dalo do pořádku

Our driver was great. She took good care of us

Nice and Safety driver

Excellent

All was fine

Driver was really friendly, gave lots of advice on our stay. Got us where we needed to go quickly. Great job!

Really nice resort, quiet and good distance from the restaurants and beach. Very friendly staff

The driver was not on time. There was a problem with their booking system. 2 ours to late. It was a friendly and appeared to be an experienced driver. He did his best to bring us on time for the ferry.

Very satisfine, very god driver We have book her again on friday //Tommy

Perfect service! The driver was on time (even 15 minutes early), very friendly and appeared to be an experienced driver. The car met the expectations. Transport ended up to the reception of our hotel in due time. Greatly recommended!

Ride was almost an hour late to pick up. The entire drive was fine but did NOT bring me to my hotel on koh chang as promised. Instead made me buy seperate ferry and transfer ticket so paid way more to get here than i wanted to.

Perfect trip.

Was very well, only we HD een flat tire.

Great service, friendly driver. Would use again

Nice driver and nice car.

Good driving skills