They lied about their arrival time. They said it would take 10 hours in the road and would arrive in Surabaya at midnight 12.00am on the webpage. In fact, they have to drive at least 12 or 13 hours in the road. They would arrive in Surabaya at 3.00am
巴士 行政艙, DAMRI, 2026年3月1日
L N
Luigi N
The bus arrived with 2 hours delay and it looked like normal. Also the bus stopped in bandung central station which was much more convenient for me but this option was not available on 12go. The bus has all the comfort and offers food. The AC is too strong.
巴士 行政艙, DAMRI, 2025年12月16日
J B
Jakub B
Convenient and probably the cheapest way to get to Banyuwangi. Drivers were extremely friendly. We departed on time but arrived with a delay little bit over an hour. But it was because of some accident on the way and not the company's fault. Traffic in Bali can be sometimes crazy.
巴士 行政艙, DAMRI, 2025年12月12日
J D
Janus D
Was okay but arrived 1 1/2 hours to late and bus driver was driving like crazy. 130 km/h on broken high way is way to fast. Glad we survived.
巴士 行政艙, DAMRI, 2025年9月4日
M S
Michael S
We did not take the bus. We ended up booking a flight instead. Unfortunately we were not able to get our money back
巴士 行政艙, DAMRI, 2025年8月9日
J C
Jacquelin C
The driver drove way too fast, it felt unsafe, couldn’t get any sleep because of how dangerous the drive felt. So fast we got there an hour early
巴士 行政艙, DAMRI, 2025年6月28日
D K
David K
the bus i took has seen better days and the horrible narrow entikong to pontianak road doesnt help. the driver was on a mission to pass every other vehicle on the road. didnt matter the bus was sometimes swaying so badly i thought it would break apart. with a good highway the trip would take 3 hours including a 1 hour border stop. instead it was 9. bus stops only at ambawang outside pontianak. only way to the city is taksi which is taksi-mafia controlled like supadio airport. there is no air route between the cities so bus or private car are the only choices. road closes frequently due to rain
巴士 行政艙, DAMRI, 2025年6月24日
D K
David K
damri bus in poor condition. shocks and springs seemed completely worn out. bus leaned a lot every curve. driver did seem to control it though. he also made it his mission to pass every car & bike on the road. i didnt feel safe as roads are also bad condition and narrow
巴士 行政艙, DAMRI, 2025年5月26日
T M
Tom M
The bus seats did not recline, so for 7 hours we were sat bolt upright, the air con did not work for us and we were subject to what I think was the hot air radiating from the engine. So a sweating hot mess for the journey. The doors rattled and kept opening when driving. The only reason it’s not one star is that the driver got us there quicker than was forecast.
We have used Damri before and their other bus was a completely different experience
巴士 行政艙, DAMRI, 2024年9月25日
M S
Matthew S
The actual bus company was professional, helpful. Clean bus with great facilities, the only thing was it was about 3 hours later to arrive at my destination than planned.
巴士 行政艙, DAMRI, 2024年7月8日
M C
Mehmet C
The bus should have left at 12 and arrived at 7 pm. We left after 1pm and didn't get there until 11pm. I missed my next connection and unfortunately did not get a refund.