We were charged for insurance that wasn’t requested. This add on found it’s way unexpectedly on my invoice so would request in future this is ‘add on’ is more clearly highlighted.
航班 經濟艙, AirAsia, 2023年8月2日
M S
Maximilian S
Everything went smoothly and without any problems. Takeoff was 10-15 minutes earlier than planned. I‘m quiet tall, so the legroom was really bad, but the flight itself was not more than 25-30 minutes, so no problem whatsoever.
航班 經濟艙, AirAsia, 2023年7月11日
C S
Chang S
Take off and landing smoothly.
Cabin crew kindly.
航班 經濟艙, AirAsia, 2022年10月13日
D S
Dr. S
very easy and comfortable handling with check-in, seat choice and baggage drop.
航班 經濟艙, AirAsia, 2022年7月30日
J J
Jiri J
Had some small problems with the check-in procedure but the staff was very helpful and assisted in all ways commendably
航班 經濟艙, AirAsia, 2020年3月20日
J J
Jiri J
No problems regarding the check in nor the subsequent flight to KL. The airport staff very obliging and efficient
航班 經濟艙, AirAsia, 2020年3月17日
L C
Lee C
Such a nice short flight
航班 經濟艙, AirAsia, 2020年2月17日
J F
Jean F
Short flight, nice staff and one flight agent have a sexy voice maybe for the Valentine day
The crew and ground support crew were great. Very friendly and helpful. The airplane was clean and well prepared for the flight.
However, the amount legroom is much less than that of a US Carrier. Anyone taller than 6 feet should request a seat with extra legroom
航班 經濟艙, AirAsia, 2020年1月12日
E H
Eckhard H
Take off on the minute, flight took only 80 Minutes. Perfect.
航班 經濟艙, AirAsia, 2020年1月8日
C A
Calvin A
Thoroughly enjoyed the trip into KL with our driver. He was very informative with information about his city and country to these newbies who were drilling him with questions the whole time!!! Would highly recommend this as a mode of transportation to anyone!!
航班 經濟艙, AirAsia, 2020年1月6日
K C
Kristen C
Goodservice
航班 經濟艙, AirAsia, 2019年12月26日
B H
Bryan H
Very pleasant and helpful air line
航班 經濟艙, AirAsia, 2019年11月28日
B L
Birgit L
Flight gut was on time and check-in ok. Inconvenient middle seat, although there was enough free space to allocate Aaisle or window seat, little leg space for tall people.
航班 經濟艙, AirAsia, 2019年11月26日
J K
Jacobus K
Very good
航班 經濟艙, AirAsia, 2019年11月19日
P D
Patricia D
Good organised and perfect trip.
航班 經濟艙, AirAsia, 2019年11月3日
S K
Suthagar K
Good
航班 經濟艙, AirAsia, 2019年9月16日
S K
Suthagar K
Good and no issues
航班 經濟艙, AirAsia, 2019年9月15日
Y B
YANNIS B
staff friendly and efficient
航班 經濟艙, AirAsia, 2019年9月13日
U R
Una R
Very efficient and helpful staff.
航班 經濟艙, AirAsia, 2019年9月8日
H K
Hessel K
Nice flight,
航班 經濟艙, AirAsia, 2019年9月1日
M S
Meire S
Air Asia is great ! We only had our flight delayed because of Malaysia airport, other than that only good things to talk about 12go
航班 經濟艙, AirAsia, 2019年8月30日
A B
Alexander B
Was very good
航班 經濟艙, AirAsia, 2019年8月27日
E M
Eeva M
Very fluent experience, both departure from Kuala Lumpur KLIA2 and arrival at Singapre T4.
航班 經濟艙, AirAsia, 2019年8月22日
E M
Eeva M
Experience at Phuket airport was not the most fluent one. We had checked in in advance, and tried to print out the baggage tags by ourselves, but didn't succeed and needed to go in queue. There were too few check in officers, and even if we were at the airport in time, we needed to run to the gate., and there were still many people coming after us.
The flight itself went well, and the staff on plane was ok, but we have seen better during our 3-month Asia trip (e.g. Vietjet and ThaiSmile).
航班 經濟艙, AirAsia, 2019年8月16日
V A
Vina A
Easy and Clear
航班 經濟艙, AirAsia, 2019年8月8日
H M
Helio M
Easy, quick and fantastic!
航班 經濟艙, AirAsia, 2019年8月4日
E V
Esther V
Small delay, but other than that, excellent trip
航班 經濟艙, AirAsia, 2019年8月4日
K L
Karin L
Long cue in Penang for bagage drop
航班 經濟艙, AirAsia, 2019年7月28日
A K
Ahmed K
We are travelling with kids, and the staff was very helpfull and kind.
航班 經濟艙, AirAsia, 2019年7月14日
B B
Brian B
The Kuala Lumpur airport is actually a mall that also happens to have some flights.
Waiting in line to check our baggage, and then waiting in line to go through immigration, almost made us miss our flight. Had it not been for the flight/gate crew, holding the door open, until we arrived ten minutes prior to our flight, we would have missed it.
The AirAsia baggage drop-off was a '0' experience. It took almost an hour, from the time we arrived at the airport, until we dropped our bags off.
The KL airport was a '0' experience with inefficient operations at immigration. It took almost an hour to get through.
The KL airport was a '0' experience, with over 0.5 mile walk from the airport entrance to our gate.
The AirAsia gate/flight crew was a '5' experience, not allowing the plane to leave early while our group of nine, ranging in age from 5 - 85 made our way through the airport to catch our flight.
航班 經濟艙, AirAsia, 2019年6月6日
N Y
Ng Y
The app helps me auto check in to avoid the hassle.
航班 經濟艙, AirAsia, 2019年4月29日
D T
Dinh T
Good trip, good airport. I had an enjoyable trip here.
航班 經濟艙, AirAsia, 2019年4月26日
V S
Veerle S
Due to lima19 my flight was originaly delayed but i got on an earlier flight, which was great since i had an appointment at KL So thx to the staff for making it on time.