Bring extra 600mL water & snacks.
Bus stopped after midnight to eat and bathroom break. Seating made for Asian height, taller people have to twist body & legs. Bus driver hurrying people off at 5am. Company at the shuttle bus switch were unprepared for the number of people.. they had to call multiple shuttles and it was a hectic scramble. No other options, just preparing you for what to expect.
The operators were not very clear on which buses were for who at the start of the journey. Also the toilet onboard was extremely smelly and we had to endure this for.10 hours.
Ultimately they got us to our destination on time but not before trying to sell us additional services. Definitely.wasnt the smoothest experience but reflective of the price.
The drive was very cramped, the toilet in both the bus and the ferry was terrible and very dirty, vip is very recommended. We got to the dock 2 hours early, took one ferry to koh tao, from there we had to get off the ferry and switch to another to koh phangan. There is a wait of an hour and a half between the two ferries which wasn't clear, also there was an additional delay of half an hour in koh tao which was just annoying. In general it is a difficult transport to the island but has to be done. At least everything moved smoothly enough and was easy to follow.
The airconditioning in the bus was too cold. You couldn't turn it of completely or sent it the other direction. I had to wear a shirt, a shirt with long sleeves and a sweater. There weren't any stops neither..they didn't inform us about any stops.
Also the point of departure was not clear, the cabdriver didn't knew where to drop me exactly. So I had to walk and search for 50 meters with all my lugage.
