Wurden von einem kleinen Bus (verspätet) abgeholt und dann zu der Hauptstation gebracht. Da wurden wir dann aufgerufen (nur mit den falschen Namen oder komplett falsch ausgesprochen). Der Bus war echt gut mit zwei Reihen also einem Flur und sehr breiten Liegen. Die Liegen hatten eine Massagefunktion welche ich nicht genutzt habe aber mich danach beim Liegen bisschen genervt haben (weil man die halt durch die Liege gespürt hat). Es gab auch einen Bildschirm bei dem wir nicht wussten wie man ihn bedient. Ansonsten war der Bus aber sehr angenehm und die Leute waren auch nett:)
The lady who runs this hostel is a scammer! I advise you to look at the Google comments ...
She makes the buses miss so that the travelers eat at her place!
We had to stop all passing buses to make sure we could get ours.
If we didn't warn the other passengers that their bus was there... They'd miss it! Because she insisted it wasn't there...
Unacceptable...
Le bus ok , à l’heure et très bien 👍 par contre le point de rdv dans un hôtel où la personne présente ne donne aucune explication malgré l’avoir questionné !!
The bus was on time and very comfortable, so in terms of the vehicle itself, everything was fine. Unfortunately, the service was extremely disappointing.
The staff were incredibly rude and unhelpful. We tried to ask questions both at the office before departure and directly to the driver, but nobody seemed willing to answer us. The driver acted as if he was annoyed by every question and refused to provide any information, even when we asked in Vietnamese.
There was no clear information about breaks during the journey. We were also previously given incorrect information about the transfer in Hanoi for the Sa Pa-Tam Coc route, which caused even more confusion.
The office where we started was extremely chaotic and the whole experience there was unpleasant and stressful. What made it worse was that the staff could not clearly tell us where the bus would actually stop at our destination. We were genuinely stressed and unsure whether we would even arrive at the place for which we had bought the ticket.
To sum up: comfortable and punctual bus, but absolutely terrible communication and customer service. A little basic information and a more respectful attitude towards passengers would make a huge difference.
薩帕 到 三古, 巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年10月5日
IM
Ilaria M
We arrived 2 hours in advance, the air conditioning was too high and there was water falling from it.
薩帕 到 三古, 巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年8月29日
ET
Ester T
No wc, bad manners to the customers, I couldn't sleep at all and we arrive 90 minutes earlier that what we expected. Never again
薩帕 到 三古, 巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年7月13日
AN
Aimee N
We arrived 2 hours earlier than we should (6am instead of 8am) which when it’s a sleeper coach means you’re losing 2 hours of supposed sleep time, and also left where nothing is open - there were people trying to sell their home stays for the day for high fees which felt like they knew we’d not had enough time. Also stops for the toilet were not announced at all.
薩帕 到 三古, 巴士 Single Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年7月1日
C
Carl
The bus was on time but:
- the ride was MUCH shorter than anticipated, we arrived at destination around 6:15
- also, it is not a completely direct bus, like the 12Go post suggest, it will bring you to the tamcoc bus station where a shuttle will be waiting for you.
- also, not major but, usb ports did not delivery current in any of our cabins
薩帕 到 三古, 巴士 Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年6月18日
CM
Catarina M
The company overbooked our bus and, for hours, the employees ignored us and refused to give us a solution. They just pretended we were not there.
The bus was clean and comfortable but because of 2 things we give the review. First, they change the time last minute of the bus just like 90% of the other bus companies in Vietnam, which I find absolutely unacceptable. Second, they stopped for bathroom in bad times, first 30 minutes only after departure, and between the last stop before Hanoi and Ninh Binh they made us wait 4h without bathroom.
薩帕 到 三古, 巴士 Limousine 11 + VIP 24, G8 Sapa Open Tour (G8 Sapa Open Tour), 2026年3月24日
Asian Bus Travel, G8 Sapa Open Tour, HK Buslines, King Express Bus, Ninh Binh Footprint, Sapa Discovery Travel, Sapa Ethnic Travel, Sapa Express, VietNam Travel Bus
