MB
Matan BOrdered Bus+Ferry at 09:00.
Got there at 08:30, the lady at the counter told us that the bus will leave at 10:00 because there was an "accident". Yeah right. I read online that this exact thing happened to many people. I told her that I don't believe her and she and her co-worker started laughing. It's obvious that they are selling tickets for hours that they don't actually operate in.
The "Bus" was a mini-bus. Not a bus.
We are traveling with a baby in a carrier, having extra space and a bigger vehicle was important for us.
Than, we got to the pier. Again, ordered a Ferry. Got a speedboat. It's a quick ride so we didn't argue. But less comfortable with a baby.
Bangkok'den Koh Samet'e, Feribot Sürat Teknesi, Phittinin Transport (Phittinin Transport), 16 Kas 2025
SJ
Shaheer JThe boat ride is good.
The bus journey however is not great because the driver stops every 20-30min to smoke or something. Every journey is about 1.5hours longer than advertised
Bangkok'den Koh Samet'e, Minibüs Bus + Speedboat, PN Group (PN Group), 16 Kas 2025
JE
Julia EThe woman who handed out the vouchers on the van for the check-in at the ferry terminal was incredibly rude. When I got up from my seat to ask a question, she screamed at me to sit down. When I tried again as she handed out the vouchers, she yelled at me once more and even slammed the door into my face. I am very respectful and always treat people kindly, so I was really shocked. I have visited Thailand many times and have never been treated like this. My day was ruined because I couldn’t overcome feeling upset as quickly as I would have liked to.
I wrote an email to 12GoAsia customer service. Their response was polite but very generic and lacked initiative. They said they didn’t know the staff member or even which bus I was on because it was handled by a partner company, which felt dismissive. Simply saying they would “remind” PP Samet of how to treat customers came across as insufficient and not truly accountable.
Bangkok'den Koh Samet'e, Minibüs Paylaşımlı Minibüs, PP Koh Samed, 16 Kas 2025
JF
Jacky FValue for money. You pay what you get
Bangkok'den Koh Samet'e, Feribot Minibus + Speedboat, Nuanthip, 15 Kas 2025
V
Volker Everything was on time and went well, can only recommend!
Bangkok'den Koh Samet'e, Otobüs Minibüs + Feribot, KKP Transport (KKP Transport), 13 Kas 2025
RS
Robert SWe were dropped off at the wrong pier. The ferry people wanted me to buy a ticket. Luckily I found someone at the ferry counter who helped us get on the ferry without having to buy another ticket. The ferry was the big boat, which was slower than the ferry we originally were supposed to take. Other than being dropped off at the wrong pier, the bus ride was great.
Bangkok'den Koh Samet'e, Otobüs Otobüs + Feribot, Tara Tour and Travel (ธาราทัวร์แอนด์ทราเวล), 10 Kas 2025
O
Ohnmar The trip went well very smoothly. The application is easy to use and helpful ,
Bangkok'den Koh Samet'e, Otobüs Minibüs + Feribot, KKP Transport (KKP Transport), 8 Kas 2025
SH
Santtu HEverything went very smoothly. The bus even stopped to get McDonalds for passengers. It was such a nice gesture :)
Bangkok'den Koh Samet'e, Minibüs Bus + Speedboat, PN Group (PN Group), 7 Kas 2025
JZ
Jadwiga ZThe journey went smoothly. Bus was very comfortable
Bangkok'den Koh Samet'e, Feribot Sürat Teknesi, Phittinin Transport (Phittinin Transport), 7 Kas 2025
UB
Ute BVery good!
Bangkok'den Koh Samet'e, Otobüs Minibüs + Feribot, KKP Transport (KKP Transport), 6 Kas 2025
