Sri Mongkol

The staff was pleasant and helpful to make sure I was comfortable

The bus started half an hour late and arrived in Pattaya 40 minutes late. There was no traffic jam anywhere.

Good trip, but the only remake is, that bus doen,'t make a stop. The trip takes about 7 hours.

Very comfortable a little bit late arrival but very good

Everything went well, driver was very helpfull just all ok

The bus is so slowly.. About 10 hours.

The bus is old and slow taking over 1hr 30m longer.

could of had a stop half way to stretch your legs

Booking was ok. But additional costs are too high! 25% above stated ticket price

This review has nothing to do with the company itself. But there is road work almost the entire trip which caused the bus to use side roads and secondary highways it was a very long trip that arrived very late.

There was no food, nor snack, as it was suggested through your website

It was what I expected.

Comfortable bus good driver left and arrived on time

Arrival 30 minute late , my seat was broken 😡

Bus arrived late to destination, too many stops otherwise generally ok very responsible driver

No stop no, snack, no food!

The air conditioning on the bus made it feel quite cold. Blankets would have been nice to be provided as other operators do this.

I left the information at the NakhonRachasima counter 7 that I will neither use that transport on the 26th nor the 27th as I found an earlier and chipper direct trip from Chayaphum. Apparently the instruction was not correctly forwarded to the appropriate persons as I received several calls from them before the scheduled boarding time. Sorry, you could not offer me a direct trip. It cost 345 + 110 THB + a hotel night. The trip to or from Chayaphum was only 240 THB. ;-(

Bus on time at the departure. Nice attention from the staff. No mechanic trouble on the road. ... but my seat back has a tendency to incline itself backward. That required a constant attention to avoid disturbing the charmant lady on the seeat behing me.

Good value, reasonably close to scheduled arrival time in Korat. Seats fairly roomy but not very comfortable and they were quite worn.

좌석이 좌우로는 넓지만 앞뒤로는 많이 넓지 않다. 에어컨을 끌 수 없고, 좌석 위에 담요가 구비되어있지만 나눠주지는 않는다. 간식은 5바트 짜리 초콜렛 과자 하나와 생수 한 병. 승무원이 친절하고 버스 자체는 쾌적하다. 12go에서 받는 예약 수수료 인당 45바트와 별도로 카드 수수료 32바트(total)를 추가로 받는다.

Trip ok but 45 min deley

Hi SriMingkol! Please update your google listing to show your location. Our taxi took us to ‘Pattaya phetprasert’ in Pattaya main road and we got very lost. Even if you include a google maps link in the booking - would make it very easy! Thanks for the ride.

Everything was good Seat and the trip took 6 houer.

Easy, fast. Trip took 20 minutes longer but good seats

Was good in many ways. The TOILET was in a disgusting state when I used it at the end of the journey. Also need to make it clear where you are dropped off in Pattaya - Central Road and Soi 3.

Good journey but arrived late because of fuel stop.

12GO Asia service was very good. And Sri Monghol Bus counter was ready with my ticket, make sure you have the voucher printed. The staff were very friendly. The bus was a bit dated but left and arrived on time. I would advise that the bus stops about 6 times between Pattaya and Chonburi and picks up a few people along the way. But the arrival time was correct. If you have children or haven't eaten there isn't any lunch or dinner service, (a bottle of water and a bag of potato chips are provided at the start. One bathroom stop at Chonburi bus terminal is also made. You will have to use the bus toilet for the remainder of the trip. The bus will stop at several places on request but does not stop at the Korat Mall but terminates at the New Bus Terminal.

Superclean, lowprized hotel, good breakfast and great location. Big rooms.

Very uncomfortable bus. Poor condition seats, male crew just disapeared when stop at office, leaving poor lady to climb in over spare wheel to get my case. Shall never use again. 7 hour journey, due to puncher

It was fine though a bit late

Old bus with basic toilet, arrived 1.5 hours late. Seats very comfortable and plenty of leg room

Got to Korat city on time. I was not happy with bathroom on bus...bucket that has water in it should be covered so the water does not go all over the place.

On time and reasonably comfortable. Bus was showing its age as the seat belt didn’t work, nor the table nor the seats’ in-built massage feature. Driver was a little ‘horn happy’. Otherwise efficient and on-time. Great value for those on a budget and appealing to those who like to look out the window and glimpse Thai countryside and people going about their lives. The journey was interesting, not just destination focused. All up, quite good.

Seats nice and big and comfy, it's a long journey but still felt refreshed when leaving the buss, air con worked good, buss did not stop so a small packet of crisps and a bottle of water is all you will have for 6hours.

Value for money. Includes small bag of potato chips and a bottle of water. Sri Mongkol chairs are old and worn out. No electricity plugs. Two films were shown, but bus driver was listening to music interfering with the sound. Overall good trip for the money, but don’t expect a real VIP treatment. Bus has a toilet.

It would be nice if the ladies working the counters knew some English. That is my only complaint.

บริกดีมากค่ะ ได้นั่งตรงที่นั่งที่เสียเงินจองไว้แล้ว ขอบคุณนะค่ะ????????????

Good

10 o clock departure when get tickets 10.30

Everything from the beginning was nice and easy. Good driver

Why that long stop at the buscompany's garage, when it's only 15 min left of the journey? After 6 hours you can see that passengers want to come home. And why checking tickets again? Doesn't the bus company trust its staff?

Bus was very clean and comfortable Plenty of leg room Good driver but a little to heavy on the brakes !!! But that's the way the Thais drive so can't really complain lol Overall a very good service

We booked via the site and paid the extra after disgracefulanmd shocking attitude and lack of any customer service the previous evening when my Thai wife telephone called to the small office where the bus stops in Pattaya. All we wished to know was times and how to purchase seats but was abrupty told by some woman working in the Pattaya office 'maybe full, come early up to you' and put the phone down? Whoever this woman is should not be working in the service industry! Now, as for the bus itself very comfortable, avoid seats without a seat belt as my outbound bus did not have (nor that original seat upon looking when we used to return to Korat) but overall driver safe, big, comfortable seats with built-in massage, its says 24 seat VIP but that is incorrect i'd say around 32 seats but large and roomy, and there are no real stops so try to use toilet prior to boarding unless you wish to endure the usual cramped and pungent odours of a bus toilet! Air con worked great, blankets provided at seat, no noise or music on either of our trips, overall I would use again but please work on improving service at Pattaya office, the woman there the day of travel was very appologetic and it was clearly not her on duty the prior evening. Using this site costs a little more (around 80bt more in total with taxes etc) but easy to navigate, in English and you just print off voucher and take to bus office, worth it and at least you are assured a seat!

They use a relatively new, strong and steady Mercedes Benz double-decker bus with huge seats. The seats are even bigger than the business class seats in an plane! Enough room for my long legs. The driver was secure, quick responding and steady with his pedals Buying a ticket in advance via the internet works perfectly and there is the option to pay via paypal.

If you can teach Thai's customer service then that would be a great help.

I had a very good journey. Only the directions to the departure station in Pattaya confused me a little. From the map i tought i had to go to the big pattayaroad nr 3 but the motor-taxi-driver knew better. There was enough space for my legs,the seats were comfortable. Good driver easy going. Thanks for the good service. Logging in on OUTLOOK to download my registration gave me a lot of problems. (It took me 1 hour and the help from a friend in Europe who had to log in on my account ) Maybe the bus compagny can find another (extra) way to send a registration and reservation confirmation directly after payment.

Poor service Old bus Never again

Driver very very rude. No snack or any food supplied, contrary to what your web booking page says.

car itself was comfortable and AC also was working properly,but unfortunately the drivers and their music was for most guests as i talked to way too laud and if you know that you drive foreigners who are exhausted and not understand the language then the music shall not be so laud that the man sitting at the last row also can not sleep.may be in your business handle these things other way is possible cause it was my first time but if you wish me as come back customer then you have to improve these things ,last but not least,no one speak English and any body know Pattaya is 60% full of tourists,so if you as a driver can not explain where your stop is(city Center or else where) then you are running a failure in your business