Sahaphan

plenty of room in the seats,the staff were friendly and helpful at all times, so thats why i gave it 5 stars no complaints at all off me and will use them again next time i go 2 Mukdahan for sure.

Comfortable travel and easy processing!

Serive was good air con was very cold so today sick from bus trip

All good , unfortunately I was in front of some pain in the butt people who kept kicking the back of my seat

First of, technically this wasn't a VIP trip, but a 1st class - don't know what the difference is, could just see from the counter that VIP is 150 baht more than the one I had. Regardless of the status, these busses are just not comfortable. It may look luxurious and the seats are wider than standard (only 3 per row), but they are hard and extremely uncomfortable. They cut off the blood from your legs and it's impossible to find a good position for sleeping, since the back is just not made for human anatomy. And not sure what designer still thinks that leather is a good idea... On the upside, the bus left on time and arrived only 20 mins late, according to schedule. The staff was friendly and professional. If you're doing a night ride then bring ear plugs and eye mask, as they tend to start letting people off every so often for the last couple hours. Neck pillow goes without saying. Blankets were provided along with a bottle of water and a snack. 20 min. break halfway.

Seat did not lay flat as I have had in the past, food awful, driver too fast and my case was temporarily stolen by people boarding the bus to Savannaket at Mukdahan. Luckily I recognised it

Buying a ticket online meant a) I paid 2 extra service fees, and b) that when I went to check in at the desk at Mo Chit station, nobody knew what to do. I was literally sent to 8 desks before someone just told me to go to Platform 47 to wait for my bus. Turns out my bus was coming to platform 49, but luckily the lady at 47 was able to help me. Also, seats are designed for short people, so anyone over 5' 5", be ready to be uncomfortable the whole time. They include a sandwich with the ticket, but honestly I would have rather had a slight price drop and no food. This bus cost 150 baht more than "Gold" service bus, as it's supposed to be VIP, but I saw literally no difference between the 2 levels of service (I took gold last time). Bus was supposed to arrive at Mukdahan at 0600, we arrived after 0715. Not a big deal, except that i needed to be in line at the Thai embassy as early as possible, and being delayed over an hour makes a huge difference where/if one will get a spot in line (because from Mukdahan there are still several more processes and buses to to go through before finally arriving to the Embassy or wherever the final destination is.)

Adequate. Usb chargers worked, water and snacks ok. Safe trip was had, early arrival. More expensive than Nakhon chai air, but not a better product. Bus was old.

I liked the big, roomy seats. The driver was very good. The service was good.

I have always used this bus service. It was just so comfortable with all the comforts one would need. However I stepped on the bus on Wednesday night and couldn't recognize it anymore. I had no television screen and charging port for my phone. The massage chair wasn't working and the aircons were leaking. The only reason I have given two stars is because the onboard staff and service still remains top notch. Come on Sahaphan Tours please maintain your buses and keep your passengers comfy on those long trips.

Excellent service travel in comfort

Old single-decker bus. The distance between the seats is small. The driver was driving terribly, creating an emergency situation on the road. Bad VIP, bad express. Before Mukdahan picked up passengers in each village. Arrived in Mukdahan one hour late.

super easy and such a wonderful bus!!

Attendants were lovely, arrived at my destination on time, bus was pretty quiet. However, I paid for a ticket that was about 25 baht cheapter from my local bus station that ended up being much nicer with chargers at every seat. The chairs on this bus were not as comfy, no arm rest between the seats, and there were no USB plug-ins.

Friendly staff

Trip was on time. Light snack was ok but they served warm water. Not sure why it’s called vip. Price was fair.

Really nice service. Comfy seat. Quiet bus. Was an hour longer than expected. But no drama

They told me they were overbooked ( I purchased my tix several days before and had seat assignment). They wanted me to sit in the seat next to the driver. Which I did for a moment bc I needed to get to my destination. Then I realized I paid for vip and should receive some sort of refund-discount. I spoke with the woman at the desk and she confirmed my seat. She then told the driver and then I was allowed to go to my seat. I am truly confused as to why they would not let me go to the top of the bus. When I got to my seat and we left ... there were two open seats.

Safe, enjoyable, on time and relaxing. Thank you

Disappointing. Old bus old chairs. Airco too cold. Chairs too small. Blankets to sort. Ceiling was wet because the airco. Drups of condensatie water kept falling from the ceiling on my body at a rate of about 1 per five minutes..... disturbing my sleep.

nasty snack uncomfortable ride completely different from my first experience

Comfy seats and a snack provided. No problems with trip. Make sure you take a jacket but a blanket is provided. Will use this company again

The bus and the journey were excellent. But the conductor could learn at least some english words, I suggest : stop, ten minutes, where do you get off, meal... Thank you. Alena

Good

Big seats / USB charging / nice snacks / excellent price

The VIP24 is pretty disappointing, it appeared that the VIP32 buses were much newer and from the outside did not appear much less spacious. But the only seats available via 12go are right above the toilet, so you get intermittent bus-toilet stench. Does not begin to compare with Nakhonchai Air, next time I’ll choose less space without the toilet stench.

No bad surprises, easy trip. Blankets are provided so you don't need to pack any clothing for the extensive A/C ...though not every seat has a usb-charger.

Monitor broken. Chair massage broken. Otherwise ok.

Great experience of local express bus terminal. Every staff takes care of me as I'm a (probable) unique foreign customer.

Good service. On time. Comfortable.

Perfect!

We missed our bus, our fault. In spite of that, they went to incredible lengths to get us on another bus and to arrive at Mukdahan as quickly as possible. The bus was extremely comfortable, very well driven and we were very well cared and catered for. They were exceptional.

Excellent service.

Comfortable journey, no problems. Bus wasn't new but was fine, and they provided snacks and water.

The host in the bus was a very rude young kid. The blanket smelled so bad that I wanted to vomit the entire time we were traveling. The TV wasn't working properly and the AC was turned on very high while it had need raining all night.

Nice bus good service and easy booking on the net

Clean, comfortable and such good service. Each seat has its own screen so you can enjoy the onboard entertainment. Felt like you on an international flight. Will use this bus service again.

Great seats, on time...

Great. Although this time had to use earplugs, cause the man behind me snored whole night.

Pleasent drive and food. Enjoyed.

Great trip. Have used this company before and will continue to do so. Buses are clean, large wide seats and snack reasonable for Thai standards. Contrary to other feedback buses run on time. If you've every seen Mo Chit bus station you'd realise why.

The bus was more than an hour late setting off from Bangkok. The seatbelt didn't work and we were one and a half hours late getting to Mukdahan. I therefore missed the International Bus to Laos. So much for VIP

Okay,beautiful

The sahaphan bus didnt stop at the morchit 2 bus terminal as STATED, however it stopped at his own company port (vibhavadi rangsit), which has some distance from morchit 2 bus terminal/northern bus station. it's troublesome as i need to take another transport to go there!

Just a heads up if you're tall like me; seat A6 is at the steps. While you don't have a seat reclining towards you, it also means you can't stretch your legs.

this trip is ok

It's easy to book from here good

Like to know why I cannot reserve better seats or downstair seats two month in advance!!!

The head rest covering is dirty and smelly. Please just remove it as the leather is better and does not keep dirt and smell.

Cake for a night snack is not good, bus is kind of old already but all other things are okay especially the driver's assistant. Departure and arrival are both on time.