Ngan Linh Transport

Driver was on time and navigated the long trip safely.

Perfect 👍 The driver was kind and very helpful.

Great driver, reliable, before time, amazing transfer from hotel to the airport.

Calm, careful driver. Positive with electric car. The car was bigger than the one I ordered.

Good service, great car and driver

The driver was constantly on the phone texting, so I had to ask him to have his eyes on the road. Even after, the continuous text alarms on the phone and fast driving was not really providing comforting experience. The whole journey I felt very unsafe.

Everything was perfect and we would definitely recommend it!

Pick up was on time, driver was great! Arrived at the airport at the requested time. Would book again!

Taxi was very late (we waited around 45mn)

Couldnt find the driver for an hour, almost paid more than double for a ride because i had no other option. No phone number, the guy was talking on the phone while i was looking for him. Found him In the end after i asked all of the taxi drivers around if they know the company.

The driver arrived sick and was coughing the entire way. We had to travel in masks and ask the driver to wear a mask as well, which he kept lowering periodically. After our request, the driver was angry for the rest of the trip and took corners at high speed, apparently rushing to get home. When we arrived near the hotel, he silently opened the trunk, put our luggage out, got back into the car without a word, and drove off. We didn’t even have time to check the back seats. A beautiful and comfortable car means nothing when you have to endure this kind of experience

Extremely disappointing experience with the company, saved only by the driver. Communication via WhatsApp before the trip was absolutely chaotic. Despite booking through 12Go more than a week in advance and providing all the required information (which 12Go forwards to the provider), we were asked for the pickup address again only 1 hour before departure. The person we dealt with on WhatsApp was rude and unprofessional. He claimed the driver was already there, but we could not see him. When I shared our live location, he started getting angry and accusing us of giving the wrong address. The WhatsApp location may not have shown the exact street number, but we were standing right in front of our Airbnb, at the address provided from the very beginning. Then, without explanation, this person stopped responding to messages and calls altogether, leaving us stressed and uncertain for about 15 minutes — knowing we had a flight to catch and not even sure a taxi would come. The driver finally arrived almost 30 minutes late. He was very kind and clearly not responsible for the situation. However, the car was not appropriate: we were 4 passengers squeezed into a vehicle (3 in the back, 1 in the front) for a 3-hour journey, despite having paid for a 5-seater SUV. To the driver’s credit, he drove extremely well through terrible traffic, and we fortunately arrived at the airport on time. The 2 stars are entirely for the driver. Ngan Linh Transport itself deserves none.

This was actually one of the most incredibly comfortable rides I’ve ever had. The driver was early and the seats reclined. We slept like babies the entire 3hrs. Will book this every time I’m back

The driver was there even a little before the agreed time. Super punctual, very good car, and very nice driver! Great experience!

In time, friendly, carful driver, good car

Smooth process. After booking, received an email with instructions and photo of exact location on the map. When we arrived earlier than planned, driver was able to meet us immediately. Clean car, safe driving, driver helped with luggage.

The driver was polite, but the route used was quite difficult and indirect.It was not the same route used by other buses, which made my first day traveling in Vietnam a rather unpleasant experience. I think next time, if I need to travel to Da Lat again, I will have to think carefully before choosing this service.

Almost perfect, we just stressed a little without any info about the vehicle. But otherwise it was good. I want to thank the driver for helping us to collect a charger we left in the hotel. It was very nice of him, we truly appreciate that.

It was a long journey with lots of traffic . The driver was very calm and didnt seem to mind the longer driving time

It was pooring down extremely hard at some points during the long drive, but the driver did an amazing job.

Great ride, however approximate duration is not correct by over an hour

Great driver, fully on time

The car driver was very friendly and waiting at the airport exit, so it was easy to meet him. He took me to the hotel very safely and kindly

Driver was waiting early with a sign at the location that was instructed to. Drive safely and arrived in a timely manner

Very good driver. Will use this service again!

Decent value for a comfortable air conditioned vehicle. The driver was helpful in asking if we needed anything, helped us with our bags and made a toilet stop for us about halfway.

On time and secure

Everything worked like clockwork, the driver was a little early which was good and the car was clean and comfortable. All in all a great value option to transfer from Mui Ne to HCM city.

If you want to change the date, time, you can tell them whatsapp, it is very convenient, the vehicle is very clean, no peculiar smell, very good

Clearly stated in the voucher as well as in our communication with driver that we needed Terminal 3 but were dropped at Terminal 1. Needed to take another Taxi to reach Terminal 3.

De rit was prima.

The driver arrived on time and reliably drove to destination. 　Since we stayed apartment building, we face to difficulty to find each other. 　I was lucky, because I was with Vietnamese and called him in domestic phone number and communicate with Vietnamese. Otherwise we cannot to see each other at all.

he’s awesome, if I had VND on me i would pay him extra

The drive was good, but the car was dirty. There were several cockroaches in the car and the car smelled.

The driver didn't speak much but he was pleasent. The drive was good and very comfortable. The car was new and very neat. Will use then again.

The driver was on time. He drives carefully in bad weather and he can speak English.

Our driver was really nice and the ride was smooth and relaxing. Booking and communication were good.

Great experience. Driver was on time. Very friendly and I greatly appreciate the fact that the driver paid attention to the road, did not smoke, texting nor talking on the phone while driving.

A passenger car that departed at 5 pm in Dalat was heartbroken when it came down with strong rain on the night of the plateau. However, the driver's safe driving calmed me down a lot. I would like to thank the driver who took me safely on a difficult journey.

Nice driver. Good customerservice and comfortable car.

Fantastic driver very good service clean car.

Good and helpful support (I made a mistake during reservation and communicated the wrong pick up location). They solved the problem and picked us up. Driver had good skills and made us feel welcome.

Booking was essy. All went well at pick-up point. Drive was good. Driver was polite.

Driver was fast and efficient. But in true Vietnamese style, it was agressive and a bit scary for my young family.

Driver was on

The transport took place in great conditions. Great driver, clean car with air conditioning. Pick-up from the hotel was punctual and arrival at the place according to the indicated time. I highly recommend

Wonderful, super convenient. Easy booking.

Nice bus with single cabins and a toilet on board. Half our break at a restaurant for dinner.

Punctual and professional. Recommended.

Really good experience, safe driver, clean car Nice people at the support office