Kumho Samco

It took more than 7h instead of the 4h planned. We were dropped far from the destination to wait to change bus. It was really bad experience.

The bus is clean and comfortable - if over 6foot then will be a little small but still very good. Would happily get again. You get on the local bus to the sleeper bus which is ~30 minutes of of the city, a really easy transition as people check tickets and point you to the right bus. 5*

Took 7 hours. The trip is to long. Most busses took only 6h max

Bus was clean, seats a bit narrow, and short (you need to be laying down all the time), but quite comfortable in overall. Border crossing took way more than I had anticipated and, together with all the stops that we made, the whole trip lasted 7.5 hours. Also the procedure on the Moc Bai - Ba Vet border crossing was a bit confusing. First step was that once we were on board in Saigon, we handed all our passports to the bus company person. Then on the borders he gave them to the Vietnamese authorities who after stamping them they gave them back directly to us. We then boarded the bus again for a few meters and then got off again at Cambodia side. There we gave the passport to the Cambodian authorities and continued without them. We even got on the bus and went to a restaurant nearby. After about half an hour the bus company person showed with the tickets at hand stamped by the Cambodian authorities. This part was the trickiest since noone had explained beforehand what the procedure would be and kept all of us wondering if everything is going to be ok with our passports. Everything was perfectly fine in the end, and I am just mentioning our experience to prepare future travelers. We continued our trip with no problems. One more thing that's worth mentioning for anyone traveling with a small kid, is that even though they are not required to get a ticket in general (as long as they share the seats with their parents), when crossing borders in particular, they need to get something like a "half" ticket. At least that's what the bus company claimed. So we paid 250000 VND upon boarding in Saigon.

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I had a no frills transportation from Ho Chi Minh to Phnom Penh through this Bus operator. They even helped me to get visa on arrival which requires some extra documentations for Indian passport holders. I recommend Indian passport holders to obtain Combodia e-visa online, at least a week before the travel to avoid such issues. Bus ride was comfortable, sleeper seats were good enough even though a little less spacious than that of another bus we took within Vietnam. Also this route is 3 times costlier than the same distance travelled within Vietnam. But that's the same for all bus companies running in this route. Bus arrived a few hours later than expected time even though it's still ok for the distance covered. I think it's better if the expected time can be updated to reflect the common time of arrival. - Review by Neo Sree. Checkout NeoSree Stories online for detailed travel stories.

Very comfi seats, easy border from Phnom Penh Cambodia to ho chi minh Vietnam. They had stops for toilet and the drivers are very friendly,helpful,courteous. the employees/driver are made everything easy to check in the border for us. I would Book again. It was a very Nice experience!

Had a pleasant trip. Definitely took longer than stated but was haopy to have the toilet vreaks

Confortable sleeper bus, although not designed for the size of westerners. I'm 5' 10" and could just fit, however the footwell is very tight - your feet will have to sit at right angles! Pick-up point at Mien Dong was easy - e-ticket tells you which of the 50 ticket windows to go to, they then give you a paper ticket with the bus's vehicle registration to aid finding it. Drop-off point is NOT in Phan Thiet - it stops short at Phu Thuy, then you can take a taxi.

Nice and kind driver.

Rude staff, broken seats.

The bus

I don't know why you put the legal disclaimer about this operator service in the voucher because service and the bus were pretty comfy, even for European standards. I don't give 5 stars because they were more than a hour late.

Very convenient transportation. Affordable, Bus clean and conformable. Trip last a bit longer than expected A bit lost during border crossing as staff did not speak english but by following the group it worked.

Aside from the ticket telling us to arrive at an office in HCMC an hour before, and that being completely wrong, the rest of the journey was good. Go straight to the bus terminal where the bus leaves from and not the office for the “mid transfer”

Never again!

Amazingly comfortable. Staff was perfect.

Due to Corona virus and foreigner i felt myself unconfortable.

The bus was on time and in the border everything was smooth. Although operator representative on the bus didn't speak any English it was little bit hard to understand why they collected our passports and where to go but we followed some locals and did as they did. Basically they collected passports on the bus then gave them back before Camobodian border. We had to leave the bus and showed our passport when we got the stamp that we left Cambodia. Then before we got back to the bus the company's representator collected again our passports and we drove a little bit to enter Vietnam. Then we had to take our bags and went inside where representator dealed with passports. When everything was okay then we had to scan our bags and got back to the bus. We had multiple entry visa to Vietnam, so we didn't deal with the money.

The VIP bus was amazing value. Really comfortable berths and free shuttle to our accommodation in dalat.

The warning we got from 12go about this company's service couldn't have been more far from the truth. The bus was brand new, staff very friendly, the ride was on time, and we got dropped off in front of our next hotel. Very comfortable trip!

Great trip and nice stop for lunch the drivers even dropped me to my hotel! Thanx.

Small sleeping place, I am 1.81.cm and still it was hard to sleep. Other than that, bus was punctual and clean.

Funkar absolut. Borde finnas i Sverige också

3 hour delay, when bus was driving very annoying clicking sound can be heard, bus driver sounded he was arguing/shouting the whole time, bus was a semi sleeper instead of a sleeper

Comfy and clean. Crossing border was easy, just give your passport and money to the bus operator and they take care of everything. Stick with your group and remember what your bus looks like :)

Comfy sleeper bus running almost on schedule

Die Busfahrt war sehr gut...allerdings ging es ziemlich holprig los...um 9 war gebucht halb waren wir da, der Shuttle zum Bus allerdings schon weg...ok, wir haben uns ein Taxi zum Busparkplatz genommen...das Problem war die Kommunikation im Office die Angestellte sprach kein wort Englisch

Good service

We arrived an hour before which was excellent! It was nice to be in a minivan - especially when we got to the border cause we did’nt had to wait for the entire bus at the border to pass - but just s small group since we travelled in a minivan! So I all went quite Quick and smoothly. Allthough, they were really bad at giving out information. Especially when we had to hand over our passport to them for a while which was quite uncomfortable. But later we understood that they did it to make the process faster :-)

We were in luck with the driver. Super professional. The staff at the office was also very helpful. Smiles

Clean and comfortable. Driver and Assistant are friendly too.

Tiny sleeping place and staff not really friendly

Charging 5 USD for the visa (on top of the visa fee) is fine by me, let's call it a service fee. But why the hell do I need to pay another dollar for having an e-visa for Vietnam when I am leaving Vietnam, this I won't understand. You need a bribe- fine, but please let me know beforehand, because I had no dollars left and was thus threatened by the fat cat Vietnamese immigration officer as well as the bus staff who was fully cooperating with him. It's not about the amount, it's about the employees being dicks.

The bus itself was fine but being 6'1" or 185cm made the seating fairly cramped.

Very comfy and clean bus, arrived on time

Perfect

Comfort ok, seats a little bit narrow. Quiet No wifi

The trip is fine. Just got confused why have stop and eat lunch around 15:00 near the border.

No wifi working, frequent short stops to let the driver off to do shopping for? Other than that was fine.

This is a really lovely bus.. Unfortunately there is no toilet and the driver was very dangerous. He was cutting cars off and two nearly crashed into a concrete barrier. I felt significantly more unsafe than ever on this bus. The first toilet stop was 2.5 to 3 hours into the trip so be warned. The lady working at Mui Ne Kumho was also extremely rude to my friend when she was checking us in.

Everything was well arranged. We got water, we had one break and they dropped us at the hotel in Mui Ne.

Really easy to travel. There was planet and everything.

Informative on board announcements that ensure you'll not be missing information. No problem at all.

Amazing trip. After reading the reviews I was very scared, but I guess we were lucky. The seats were really comfortable and large (I am tall but I had loads of space for my legs), the bus was really clean, and we had an overall great trip. We did arrive 1 hour late but we knew traffic wasn't reliable in these countries. Only small down points: no wifi, and the border crossing wasn't super clear, but that's fine. I would definitely recommend.

Took the bus from Mui Ne to Saigon. Office at Mui Ne was easy to locate. The bus departed with 40 minutes delay. Bunks were not assigned, it was first-come-first-served. The sleeper bus was brand new, with luxurious leather bunks and actually clean. Each bunk was equipped with: - 2 USB charging ports, - Reading light, - Privacy curtains, - Cup holder, Bunk fit my 183cm tall self quite comfortably. The ride was smooth. The bus made 1 stop midway at: W84F+4P Xuân Phú, Xuân Lộc District, Dong Nai. That place had new clean toilets. Food was sold at higher than normal prices as expected. I paied 25k for a big white bun. Overall, this was a (unexpectedly) good experience and I would recommend it.

The sleeper bus is comfy and clean. It has wifi on board and has free water and wet tissue. The only thing is the bus came late, but not too long... and the waiting area during that time has to electricity. it was too hot then. overall is good. will recommend.

The bus was so comfortable and nice! I had a good sleep on the bus. Our bus got delayed and I think every bus is not on time due to traffic so if your schedule would be tight, you should take a previous bus than the actual one you take.

All was great. The sleeping bus is really confortable. We received water into thr car and they let us exactly.in front of our hotel. ( the drivers dont know no word in english so you have to speak with the hands sometimes ;)) )

driver and conductor cant speak english which we were not properly informed for the bus stops and not instructed what to do during boarder line when . wifi is good. and travel was delayed for an hour.