RM
Rafael MThey moved my seat number claiming I was left by 7:00 PM bus when my ticket clearly shows 8:30 PM. When asked for a more desirable seat, they did not even give me available options and just chose for me. Staff inside needs proper customer service training, they let me wait without informing me what were they doing, no transparency. The drivers are good tho.
Manila - Albay, Otobüs Skybus WC, Penafrancia Tours, 6 Tem 2026
JM
John MIt took more than 15 hours travel than the expected ETA.
Manila - Albay, Otobüs Seater 41, DLTBCo (DLTBCo), 11 May 2026
JJ
Jennifer JI booked for a trip to Tabaco Transport Terminal. My family ended up on trip to Virac, which meant getting dropped at Tabaco Pier. You were not transparent to us. Trip was scheduled 5pm but bus came past 7pm. They boarded on a roadside instead of a proper Terminal. The ETA was 2am but they arrived 710am in Tabaco.
Manila - Albay, Otobüs Elit, Penafrancia Tours, 7 Ara 2025
MM
Marites Mseats are comfortable naman kaso late nakaalis ang bus from terminal ..
Manila - Albay, Otobüs Elit, Isarog Line, 6 Eki 2025
EB
Edelyn BThe bus didn’t arrived on time. So many stop over and vehicle maintenance. The supposed 12 hrs trip became 20 hrs trip. We stopped twice at DLTB garage/ terminal for machine maintenance(they said there’s machine malfunction). The bus is not clean, the safety handles are broken.
Manila - Albay, Otobüs Regular AC, DLTBCo (DLTBCo), 16 Haz 2025
MT
Ma TThe bus did not reach the Tabaco City Central Terminal and dropped us at the City Center instead
Manila - Albay, Otobüs 2x2, ALPS The Bus (ALPS The Bus), 12 Haz 2025
MB
Marvin BMaganda sana ang bus and the driver ay mga maingat. Kaso hindi na nagderetso Tabaco..matagal din abg byahe frim 7:30 n umalis s Pitx nkarating kami s Tabaco ng 12:30 pm
Manila - Albay, Otobüs Regular AC, DLTBCo (DLTBCo), 24 May 2025
JR
Jan RThe bus was clean ang comfortable but the said ETA on the booking doesn’t match the actual arrival time on the designated location. We were late by 6hrs.
Manila - Albay, Otobüs 2x2, ALPS The Bus (ALPS The Bus), 17 May 2025
RO
Rene ONo good facilities in the terminal
Manila - Albay, Otobüs Skybus WC, Penafrancia Tours, 26 Nis 2025
EB
Eric BThe drivers are good and very accommodating it’s just the bus is not that comfortable, on the middle of the trip they have to check it so I got worried. and the stopover store wasn’t that good.
Manila - Albay, Otobüs Regular AC, DLTBCo, 20 Kas 2024