Seatran Ferry

Everything went smoothly! Friendly service on board.

Minor hiccup with late pick up. But all resolved and al in all a good service . They replied to emails straight away

Surat Thani to Koh Phangang with hotel drop off in August 2026 I read in reviews that some people struggled with the transfers, but to me it was very easy to walk from the bus to the ferry (follow everyone else), and outside the ferry someone was waiting for me. They took a picture of me to let the driver know who to look for, and I got a sticker saying hotel transfer. Before boarding the schedule was explained to me. There was only a short wait for the van to arrive.

Everything smooth

Supposedly the suitcases were too big. They were normal commercially available suitcases with 16 kg. We had to pay extra. There was no receipt either. System to get money out of customers' pockets?

Easy to find It

It was fast and easy to travel my first time with Seatran

Perfect journey. Ferry and bus were on time and everything went smoothly.

My flight URT was at 9:00 in the morning. Boat ~2hrs Taxi ~2hrs First boat at 5am. The boat left early and arrived 30 minutes early. I made the flight

Arrived at the airport 40 minutes in advance 👍

On time. Seats OK.

No problems at all, well done

Very easy transfers, friendly staff & no problems whatsoever

Very smooth experience

Everything greatly organised, no stress and all set up. Come always beforehand to make sure to get good spot for yourself/

Everything was clear and easy,the staff was helpful,the ship was clean,it was on time.erfect.

The pickup location was a little hard to find: in the email it said seatran office town, on Google Maps it is called seatran coach terminal.

Very fast and professional

Very poor service was not VIP, no explanation, 3 buses in total and not direct from port

Well organized and quick.

We got delayed due to a missed flight from BKK. But staff was really helpful at Surat thani airport, helped us get to next ferry. Comfortable seats in ferry and overall would recommend to families/traveling with infant. No extra luggage charge for big bags (read it in some reviews)

Very friendly!

Quick and calm ride.

Transfer was fine but getting onto the ferry was appalling. No crowd control, stifling heat and pushing and shoving for 2 hours trying to get on board. Most people missed their ferry and were stampeding to get on the next one 1 hour later.

Very good Organisation

Ferry ran on time...very few on board....pleasant journey.

All went smoothly, very good service.

Comfortable ferry. Very punctual and very easy from start to finishm

We were on time and had good seats everywhere (ferry, bus).

Everything went smooth and easy.

Everything was on time. It was easy to find and the staff was helpful.

It went kind of smooth. No traffic jams eventhough it was friday afternoon. We asked the bus driver to drop us on the way near our hotel. And after some.explaining he was willing to do that, which was nice. The aircon was very cold, so wear some clothes.

Super easy. Was worried about pickup points etc.. don't.. they called my number with super clear Instruction.. ended up with earlier bus/boat arrived 2 hours early winner

All went smoothly :)

we had to take the luggage by the stairs to second floor on departure. on arrival there was a lift

Very easy to redeem, even when purchasing shortly beforehand. Great experience overall. Comfortable ferry and bus. Would definitely use 12Go again to book this.

Everything went smoothly, on time and according to the plan.

All went smooth

This worked out well in the end, although info was slightly lacking in the middle. Tips are : A half hour check in is not necessary, we ended up on an earlier boat through turning up 40 minutes early. The boat takes 1.5h, the bus is scheduled to leave 15 minutes after the boat arrives, they had our names at the bus station so probably would have waited a bit. The bus that stops at the train station is the airport bus, not the town bus

Einwandfrei wie immer.

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Very efficient operation

Very nice. Food was tasty, views beautiful, guides very nice.

Very smooth transition from airport to samui. Staff were really efficient and assisted with most direct connection for my arrival time.

There is almost constant music on that boat. Can anyone give feedback to the company that this music is too loud and really very disturbing. Also, I booked a van transport but there was only a bus available.

Very nice to go by ferry

Clean and comfortable seats with a lot of space

Was able to get on an earlier ferry with the same ticket. Very relaxing journey too!

be careful to go to the right pier (the seatran ferry one), they’re right next to each other at least.

It was easy to book, all went perfect.