Seatran Discovery

The experience was successful, a pleasant ride and relatively unnoticeable waves. Especially when the winds were strong and it rained most of the way.

Good contact with backoffice concerning confirmation transfer from hotel to pier. Driver on time and friendly and helpful. Boat on time. Everything went perfect.

All worked well as expected

I dont want to buy a insurance for covid

Hotel pickup to ferry to hotel dropoff. Shared van rides, not privet but we don't mind. Good service and timing.

Swift check in and boarding. Weather was a little windy and boat was rocky but not half as bad as some others I’ve seen… recommend to take motion sickness tablets if get even the slightest bit sea sick as it was rocking and I felt fine.

Driver came on time with comfortable van. Boat wss delayed but was Ok.

Everything went smoothly. We could take the earlier ferry as we arrived in good time. Connection on the other end worked well and the van was already waitung for us. Perfect service!

I can‘t find my right ship at the Station

Stress free. Pickup from hotel on time. Clear instructions at the pier. Easy to find transport to hotel. There was someone displaying a sign. Overall great experience.

The switch from the ferry to the van lacked some information. We had no info, where we had to go and how to identify our ride. The ride with the van itself was excellent

All went smoothly

Would use them again

Handsome driver and very comfy bus 🤍 kop khun ka

Everything worked out well, just as always it it really not transparent what’s going to happen next. But as long as everything works out that’s great!

I cant find the transfer Bus at the Pier ........so many people, so many Vans , but no guide . I think, it make be better, and i see my Van with a sign. ....... Haad Rin Sea Resort ...... .

They dropped me off at a com

During the entire journey, all the staff were very nice and willing to help me with the huge heavy luggage. Thank you!

Ferry boat was just fine, but Mini Van got totally stuffed with people and luggage in between, that it was impossible to move and made the trip very uncomfortable. It was half hour late.

Poor air conditioning, very cramped with bags everywhere, and my seatbelt didn’t work.

All great THANKYOU -smooth journey

Surprisingly, we had to change ferry at Koh Phangan.

I was impressed as always with the efficiency of shipping so many people to so many places

When doing the check-in at the pier, they charged us additional for our 2 year old, despite the booking said children smaller than 100cm are free of charge. Apart of that the transfer went smoothly.

It was OK. No food or water provided, quite some wait for the van after the first ferry. Not the best communication throughout

We had a great experience. Especially after we forgot something on the taxi, the seatran discovery contact very quickly answered and we got back our lost item.

Check in too slow. You should sell qr ready tickets

Great service. Boat was very comfortable, smooth and on time. Couldn’t ask for more!

Comfortable voyage

No guidance on where to sit. It was very crowded and took us some time to find space among the scattered seats.

Smooth journey and nice staff. Comfortable chairs!

Everything went well. You arrive at the harbour and they tell you which pier you should wait at, but once you’re there, you don’t know which boat is yours. About 15 minutes before departure, they arrive and let you know, but you have to stay attentive.

Fast boat crossing. Unfortunately we needed to wait for late passengers before departure. Really a pity if you are well (40 minutes before departure) on time as requested. I think this is a matter of proper planning. However these people had an entire daytrip booked with the provider, so they just let you wait without any communication…arrival was ahead of schedule, so there is slack in the schedule

Ferry was good ....we got ushered on to an early one as was still there when we arrived....then there after was poor communication was rubbish....everything could be fine if it was just organised properly.....no-one has a clue where to go its chaos

The staff is not nice, the boats were all late but nobody could tell you how long you needed to wait. We waited more than 1h in line to check in. Once you’re in the boat it’s pretty fast and comfortable.

On time. But it took too long to arrive

The Ferry ride itself was good enough. But the meeting at Samui Airport was incredibly badly organised. Not clear information of where to go. We ask one staff member (in a green t-shirt) who sent us to the wrong place to wait, then I called the hotline, who told me to ask inside the airport information service. Then were told to find someone in a green t-shirt, who send us to a desk were told to wait where the first green t-shirt women had sent us away from. Chaos and hot. Samui airport has not been renovated for at least 25 years. Terribly inefficient and chaotic organisation. 12Go needs to sort this out with the ferry companies and give clearer instruction on the tickets.

Was all perfekt

Great experience, on time. Comfortable seating area just luggage area was a little tight

It worked in the end but it was no where written that we had to checkin at the counter. There was only a GPS position included as a spot where we would get picked up. But no body showed up and we needed to go to the counter first. It would be great if this could be reflected correctly in the instructions with the ticket. Thanks.

We have booked a ferry with a Seatran Discovery because we’ve seen many bad comments for the trip with catamaran from Ko Samui to Ko Tao (sea can be rough). Once we’ve arrived to the pier I have checked with their employee in the office if we are going with the big ferry, which he confirmed. Moments later they were bringing us to catamaran and we had terrible 1 hour. Staff on the ship was helpful and they gave everyone the bags for vomiting. All in all, it looks like you cannot really on what you book.

Boat was very slow.

They brought us to the ferry with a long tail boat. My dad has walking issues and he barely could walk in and out to the boat and ferry. I don’t recommend it at all .

Very friendly driver

Everything went really smoothly and the boat and driver were on time. I was well informed the whole trip.

Employee at Bangrak seatran pier (Ticket Office) tried to Scam me, when i was pick up my boat-ticket. He meant, that on Kho Phangan is no taxi, tuctuc, etc. so i need to Book a private Taxi at his ticket Office. …. Otherwise i had no chance to arrive my hotel…. Vehicle was good and on time.

Great ferry, checking in an hour before departure is not a good idea, you stand in the hot sun at the pier. But the crossing itself was really nice. Spring for VIP area, it’s worth it.

Ferry was perfect! De driver was busy with his Telefon, all the way through. No interest in his customers. He would drive us to our hotel for ekstra money, we agreed. Then he suddenly dropped us at a busstop. Bye bye he said

Waiting an hour after the ferry crossing for passengers from the next ferry, the manager did not provide the exact location of the hotel and the driver did not know where to go

Everything was very, very good. Ferry and van were on time, very good service at Seatran ferries!