Sawadee Surin

Was a long ride but nice to see some of the country side.

Everything ok

I orignally scheduled a trip on the 12th, my girlfriends relative had a accident She needed to stay 1 more day until the 13th to be sure she (her aunt) was released and ok I simply ask if I could move my tickets from the 12th to the 13th, I was told NO. Really neither bus was full, it was a simple request by some one who has been using your bus line over others I guess customer service here I sent as good as America (and that's sad) I emailed 12GO and tried in vain to contact the bus company itself (number on website said number no longer existed), then emailed them also So in essenc, I lost money for the ticket on 12th and had to purchase new tickets for the 13th

Bus was nice

It was a nightmare. Ignoring the language issues. Then added insurance to the cost. This was supposed to be a VIP bus service. It smelled bad. Toilets stunk. Definitely not the same standard as nakonchai air. Several operators told me stand 31. There was nothing there. 5 minutes before departure 21.45 I asked other drivers. It was stand 77. Almost 10 minutes walk from 31. Then dispute about the seating. Broken ac vents. I will never book sawasdee Surin again.

Good bus good driver's meal and water n the way

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Le trajet une heure de plus avec des arrêts pour les locaux n’importe ou , impossible de se faire comprendre avec les chauffeurs ils ne parlent pas anglais , pas un seul arrêt pour pouvoir se décontracter et manger et de sortir de cette cage pendant 7 heures . Inadmissible

All fine.

When I was on the bus, the toilet smell kept coming and I was in pain for 5 hours. Please check the ventilation system.

Sitting in seat number 1. No room to put legs out at all. Seats have no padding and can not be reclined at all. I will not use this service again.

Sawadee Surin again is my choice to travel! Comfortable ride as always. Bus was ready waiting well before scheduled time. Thank you service always great!

Bus is comfortable making the overnight travel a breeze

We had smiles, snacks and water, bus was on time and comfort (but not clean at all !). We travelled in VIP. Toilets are very smelly and inconfortable for a woman, that’s the big problem for every bus company here.

The trip toon 8 hours. In my opinion (Come 26 years to Thailand) a riskful driver

Superbe dans l'ensemble Arrivée prévue 15 heures, arrivée 17 heures 30 problème de correspondance avec le train .

Everything very Good.The only bad thing that the driver never make a brake so we can go on toilet

Did not like to be delayed 1 hour

very easy to use

Could not choose the seat, in the end book 2 different seats

Only a few minutes late leaving, comfortable seat. No complaints.

Bus left late as waited for late passenger, dropped off locals where they wanted and arrived over 2 hours late. Could not even let waiting people know as the ‘free’ Wi-fi was broken. Food ok seat ok.

Excellent service

Good service, good and pleasant trip. Only the time was not correct, we left from Bangkok at 9.45 and arrived to Surin at 16.50.

great service. the lunch is not very good though

I didnt recieve conformation from 12go and worried on wat to station that there might be some problems. There wasnt

Good bus and very fast

Everything was great, but the toilet was in poor condition.

Au top le repas la boisson a l heure le chauffeur super sympa là clim pas trop forte spacieu bref rien a dire foncez

Nice trip, no complaints.

Quite some delay :(

The trip was fast save and on time

Free meal (I could not eat because vegetarian), comfortable seat, free water, air conditioning, said Wi-Fi but did not work. Toilet on bus, no paper and bidet was broke, yuk. Arrived 1.5 hours late because of traffic.

This trip there were no blankets available and the toilet was extremely smelly. Bus was 1.5hrs late which would effect passengers with connecting transport. Other than that trip was good

Great ride, shorter than predicted, very friendly staff. Too cold, a/c very strong.

All good, excellent!!!

The double seats have more legroom than the single but both are very comfortable. The meal was unexpected but appreciated as I missed breakfast. Bus ran a little late but nothing too long. Air-con got too cold for me but there were blankets available. The only downside was the toilet OK for males but not for females. I had no problems with the trip would recommend

Trip took 8 hrs instead of 6 hrs, and no stops..

Chose a front single seat to have a view of the drive but the windshield had big stickers that totally blocked my view. Other double decker buses didn’t have them. Snack was ok but toilet was smelly and too full of buckets. Bus left and arrived on time and driver was cautious and careful.

Very impressed

Excellent ...temperature in the cabin was not cool enough however.

Although the bus trip itself was good, departure was at 1115 and not 1025 as shown on your website. Arrival in Mochit was at 1650. When my lady friend inquired as to bus departure time from Prakhon Chai at the Sawasdee Surin office in Prakhon Chai, the man on the desk was rude to her.

Very nice and welcoming trip

The bus was comfortable and I am tall 1.87 m.We arrived an hour early in Bangkok.

All thinks ok!

Journey times given are a joke, no holdups but still an hour and a half over estimated time.

The timing given by your website was wrong. I was supposed to leave at 6 pm and instead, they put me on the 8:45 pm.

One hour longer than promised. Food not nice and Seats not comfortable for tall person (1,86)

Good trip, arrived on time at Prakhon Chai.

Very good ride. Nice with blankets and good food. Quite fresh toilet(needs to be for 5-stars!) and good driver.