Phitsanulok Tour

Honestly, everything went really well. I had been worried about the air conditioning—having read that they keep it blasting and won't turn it off—but that turned out not to be the case; you can actually adjust the vent above your seat yourself. It’s true that no English is spoken on the bus, and you might feel a bit lost upon arrival at the station—since some passengers stay on board (even though it’s the end of the line) and the driver's assistant can't really tell you if it's the final stop or not—but otherwise, the seats were comfortable, and there was a good blanket in case you got cold. P.S. Giving the curtains a shake every now and then wouldn't hurt, just to keep the dust down 😉

Departure and arrival on time. However eventhough it was indicated that trip would be an express trip, it was not. Got into everywhere on the way. Trip is too long, be prepared. Use the meal ticket attached to your seat ticket. There was a bus change in New Sukhotai. Bus was old but easy to travel.

Loads of leg room and a head rest, stops off half way for lunch and toilet break. Free snacks and water provided, overall great trip :)

Information given on mail about check in was totally wrong including location 2hete to do check in.

Very comfy roomy bus with water and a snack.

Around 7 hours into the trip we were told we has to change to another bus. The other bus dropped us off in Sukhotai New Town, even though we were told we would be dropped off in Old Town, which are 13km apart. But the bus operator was really kind, and we got free water and biscuits.

I like this booking Plattform. The coaches mostly in time. We get some drink and a Snack. But I don't like the Toilette situation. It is very discusting. Very small. There are so many Petrolstations alone the tour. If we have a journey over 6 hour, why we can not do one stop and we can go all together to the Toilette for about 10 minutes. After we go further.

Operaters very enjoy and professionnel

Not the newest bus model, but anyway comfortable and timely.

The check in desk was a different number to the one stated on the PDF. And they didn't drop us at the arrival point indicated.

Comfortable ride with food voucher (stopped for food around 3pm though) and one hour delay. Everyone very nice

Bus loaded passengers on time the left 30 minutes late. Why?

The trip took 7 hours due to heavy traffic in Bangkok. But the seats were way to small for such a long ride. It felt like being stuck in an airplane.

I have booked on this site twice, I booked a train and the other a bus from Bangkok to Phitsanoluk. For all the times I booked the payment and receipt issuance was swift. Never had a problem boarding.

The process was super smooth. The price is cheaper than over the counter

Everthing went very well, until we arrived. Our trip endet Sukhothai instead Sukhothai Historical Park and the guy I was asking was not very friendly and just gave us our bags.

The bus was spacious and comfortable with charging ports. We didn’t expect to have to change buses halfway through the journey but it was quick and easy, albeit stressful! We stopped for a rest break halfway through and were able to use the bathroom and get some food. Arrived to Sukhothai Historical Park on time! Overall a good journey!

Unexpected partial refund and bus change in Phitsanulok. Resulted in a lost luggage. Nearly no help from 12go. Fortunately nice people at destination could help us and we got it back 24h later after the help of 4 individuals none related to 12go. Nice driver nice people bad info.

I know it’s Thailand and it’s Thai speaking but since you sell tickets to tourists it would be nice to have a paper in English to read when the person in the bus talk in Thai. It was a little late but very nice bus and I’m happy of the service it’s just to help maybe others tourists.

Bus was ok, however we took longer and I had to change bus, which was not communicated in advance. The second bus arrived in Sukhothai old town, which was as planned.

Bus was OK, but the arrival in Sukhothai was messy and confusing. I bought my ticket for the "old Town" but the bus made me get off in the "new town" where tuk tuks wanted 300 bahts for a 5 min drive (closely the same price as a 6 hour bus to Chiang Mai). Definitely a scam with the help of the bus company.

took 1h longer, wrong description of voyage or just took longer

Just on stop for food/toilets on a 8h trip! Thank god there was a toilet in the bus but not very comfy

Very uncomfortable

Comfortable and clean bus.

Estimated arrival time was indicated to be longer than scheduled. At a later stage, bus beige on Highway and we had to wait for a replacement bus

Air con to very high-tech during 4 last hours of trip to Bangkok. Sorry but now i am Silk..

Great and very helpful staff. Thank you

At the bus station it was easy to find the counter for the tickets, the official was very helpful and friendly to show us the right gate for departure.

Smooth trip with AC, right on time at departure and arrival…

A long trip, going with a hudge detour. Makes a lot of stops and all they did was shout in Thai so I had no clue what happend. But got me on my location after 9,5 hour ride

We arrived one hour late at the destination. We had to switch the bus. A passanger who got in in this stop startef to molesting us. It was kind of scary. At the destination there were no taxis available.

Exzellent trip, very helpful and friendly staff. Thank you

The slowest driver in Thailand

Perfect - on time confortable seat. A bottle of water offered and some biscuits as well when we stopped for food.

Arrived 90 minutes late. Stops a Sukhothai center not at historical park

The bus arrived 2h20 later than expected. 2h20 late.

Very comfortable bus that left on time and even arrived early.

easy to find bus \station and docking bay

Myself and a friend took the 21:30 ride on the bus and we arrived almost 2 hours earlier than expected time so we had to wait until 6 for our accommodation to open. The bus drove a bit too fast for us. Such a big vehicle can not drive so fast with passengers in it. The seats were comfortable.

Comfortable. Nice meal and arrived on time

We (2p) took the 21.30 bus and arrived earlier in Sukhoithai then they said. The bus station in Bangkok is huge! The bus provides blankets, cookies and water. There was airco and the lights went off, the seats could be adjusted so you can sleep. We took the tuk tuk from the bus terminal in sukhoithai to the historical park. This is about 12 km. We had to wait in old Sukhothai in the dark until 6am, so we walked around Wat Srasi and waited there. Then we hired bikes for 30 baht and explored the historical park during sunrise and for the rest of the morning. This was perfect!!!! In the early morning it is not super hot yet and it feels like you are in the historical park alone!!!

great service, nice staff!

Very good.

Lovely bus with water and cookies

Would not drop me off to phetchabun bus terminal which cost me 1300 baht to get to

The driver was playing some annonying music for almost the whole drive. The buss was also like 2h early. Usually nice but i was there at 3am and had to wait outside almost 3h because my hostel was still closed????

The bus was a perfect form of transportation to Sukhothai. Comfortable and on time. Definitely we use them again.

Very pleasant bus. We also got water and some food! The people are very helpful to show you where the bus is etcetera!

Bus is not new, but moderately clean. You get simple rice and chicken meal. There is one 15 minute stop when you can eat very cheap lunch (30-50THB). Ride is pretty ok.