Marino

The driver was so rude because i spoke English. I said excuse me and he just mocked and continued to speak Italian when i said English. I sat in the wrong seat and was widely pointed to the correct seat. No wifi was available

Great bus but.. The bus was very nice and the ride was very comfortable. The driver missed our drop-off and about three kilometers after the central station, he asked if anyone needed to be dropped there. Luckily I speak some Italian so I understood, however he was very angry after having missed our drop off. So, he left three of us in the middle of the road (while telling us to hurry up) and pointed toward the station, which was three or four kilometers away. I have many bags and musical gear as I was in Italy working as a musician so it was a long way to walk with all of our luggage. I have never been to Bari so I was not aware that we needed to let him know our drop off point. He saw our tickets and there were only 8 or 10 people on the bus so I assumed we were all going to the same place. Needless to say, it was not a professional way to deal with our situation.

Great value sevice Easy to find bus stop. On time and efficient.

Viaje óptimo. Cómodo, a tiempo y económico.

Trani to Naples. Air conditioned comfortable bus. Mostly on schedule (roadworks caused a slight delay). The bus stop in Trani. No shade. Fortunately there was a shady area across the road but we were concerned we might not get across in time and may miss the bus. We are international tourists.

Very comfortable & incredibly on time.

on time and cool to get ride.

EXCELLENT trip. Kind driver.

Perfect trip. Comfort & WIFI. Close quarters.

Un viaje seguro sin sobresaltos. Me gusto la prontitud del viaje.La dispocición del acompañante del chofer al subir las maletas. todo bien.

Power point to charge phone and comfortable seats.

Bus lost my luggage - horrible customer service. The driving itself was fine. This bus does not have a policy for labeling your luggage before the ride, so there is no way of checking that they are handing out the correct bag. As a result, someone stole my bag at the second to last stop on my way from Florence to Milan. As if this wasn’t horrible enough, the response after this incident has been awful. I have attempted to call many times, each time I’ve been hung up on or told that I will receive a call back which has never happened. There has been no remorse or accountability by the company, when I was left alone in Milan with nothing and a loss of over $5,000 in items. My laptop, gopro, clothes, credit cards, everything was in this bag and the company doesn’t even have the courtesy to apologize or be responsive to any of this. I will never let a friend travel on Marino Bus and I will be using every platform to make sure everyone knows what this company has done. Save your money, there are plenty of other bus companies you can use throughout Europe.

nice trip, pleasant and lovely and smiles on drivers face. I love everything about my trip. bus was clean, driver was pleasant. we enjoyed all trip. bus had stickers on the window so couldnt make any pictures.

One of the best bus trips. Bus was on time to start Lots of space in seating, very comfortable. Medical emergency on route which caused 30 min delay Signage for pick up points in Bari. Lots of companies, helps travellers to know which side if the road and where to wait.

Great way to get from Bari to Naples. Air conditioned bus, on time and wifi!

No information for free wifi. It was difficult to find the bus at metropark.

Great trip. Driver was great. He was clear about where we needed to place our luggage and it was a smooth ride.

Very precise time shedule.

Driver was not nice. The bus was on time. Driver was not very friendly and he did not speak much English, so it was hard to communicate with him for passengers not speaking Italian.