Kriangkai Transport

The bus was extremely old and in very bad condition. I had to change beds because water started dripping down from the ceiling. There was no access to a toilet, the door was padlocked from the outside. It was freezing cold at night and some of the blankets were old. I don’t know why 12Go use this company, in the bus station there were other buses which looked so much better and newer. I would have preferred that option. I also paid double the price, because I didn’t want to share with a stranger. The space is not big enough for 2 people. Overall I would not recommend to anyone to book this bus and I would not take it again.

The bus left on time, but arrived three hours early. This was pretty inconvenient for our plans. The bed was comfier than I'd hoped, but there was dripping water coming from above our heads all night.

None of the times on the 12GO website reflect the real time bus times. We had a ticket for 8:30 and they said the 9:30 bus is cancelled as it’s broken. We had to get the 3:30 which actually left at 2:50. We should have been contacted the night before to tell us our bus was to be cancelled. Bus was comfy and the drivers were really helpful though.

Very old bus and old mattress.

No issues, departed and arrived on-time. Booked two "seats" so that I would not have to share the sleeping bed with a stranger. Blankets and pillows, seemed clean enough. It is an old bus, and recommend to use the lavatory before boarding. Road is rough in places, but still able to sleep for more than half the trip.

The bus is way worse than what you see in the pictures. It’s the oldest and shabbiest bus at the whole station (around 20 buses), one usb in the bed did not work and the other did not charge so it was absolutely unusable. The toilet was all wet as there was a huge water tank spilling water everywhere but not that smelly. The temperature in the bus was perfect but AC didn't work for some time during morning so it was pretty hot but they solved the problem in few hours. We were the only tourists on the whole bus, the rest were locals. The bed was too short - 150 cm so even us 165cm tall couldn't sleep well! It looked quite clean (blankets, sheets and good pillows). Small water bottle was provided. Locals made noise from 5 am (loud calls, talking). We got to the station 1.5h ahead of departure to exchange the voucher and the were almost the last ones to check-in so we couldn't choose our bed and got the second floor in the back (guess locals don’t buy online and have their tickets with seats straight away). I didn't believe that we would not sleep at all (I am hard sleeper and can sleep everywhere) but my back hurt so much that I actually didn't sleep more than a few hours. I guess this is simply a transport for locals and have no clue how we ended up there 😆

1) We left right on time, and arrived ~1 hour early. 2) Drivers' job was hard: many, many postal packages to pick-up (doubling as postman); bus that broke at one point and they did find the issue and resolved it while it was pinch dark and pouring rain (doubling as mechanics) 3) Bus was full but people kept it super quiet and calm 4) We got water bottle and cookies 5) Not the most comfortable but also not awful, clear small beds/pods that gives you "some" privacy. 6) Finding the bus booth, exchanging the voucher was quite straightforward - laos people helped us find the right bus in the swarm of night buses all leaving at the same time

Bus was comfortable and clean. Toilets were kept clean at each stop. Arrived an hour early.

Buy me he double seat to sleep alone. No tent, no sleeping box, no privacy. Nice drive though

Nice and clean. Big beds (2) for one person. If you are taller than 175 they will be tight. If in two people very tight .

Well organized, it all went smoothly

It’s very secure to pass the border

It’s average, Bus is good, but AC not properly working. And we are arrive 30 minutes before. Bus going on time. And everything is good. Seat not too much big, but is it OK?

It will get you from Pakse to Ubon, but not much more. We bought tickets in advance and arrived an hour early but we still had to sit in plastic seats that lined the aisle. The bus was also delayed 4 hours. AC was weak at best. However the driver and workers were very kind and nice.

That was nice! They sent me exact location where I should board. The bus was nice, just as expected. It arrived to the destination earlier, about 5am, instead of 6am. Also, I saw 12go logo on the bus station, which helped me to recognize I’m at the right spot.

Very narrow beds, cold and very bumpy ride. Impossible to sleep

As a solo female traveler I actually quite enjoyed this trip. I booked only one tickets so a Lao women was laying next to me but it was fine! You can sit up in your bed, get a nice blanket and snack package and I thought that the road wasn’t too bad!

Be aware that it is a very, very bumpy ride! We barely slept. The bus itself is quite good. If you travel alone, be aware you share a small bed with a stranger. There are charging stations, but they didn't work, so make sure you have everything fully charged. The staff onboard doesn't speak English. Our bus was very empty, but we weren't allowed to sleep on another bed, so we had to stay together on the same bed. Also, the bus has a toilet onboard, so no stops. Make sure you've had dinner before getting onboard. You get a small bottle of water from the staff.

It’s a fast and simple way to travel from Vientiane to Pakse, but don’t expect to sleep much. It’s shaking A LOT the whole way.

The bus is modern and the beds are comfortable and clean. The thing is that you can not really enjoy all of this because the roads in Laos are pretty bumpy, the busdriver drives fast (we arrived 1 hout earlier) and the whole bus is moving left and right while shaking. I haven’t slept during the ride and would take a daytime bus the next time.

Never expected such a smooth ride from Vientiane down to Pakse. Shared to bed with my friend, was very comfortable and slept the whole way through. Bus drove at normal speed and was on time.

The bus left on time and arrived on time so no complaints. The beds are clean enough and blankets, pillow and water are provided. One thing to note - you do share a bed, so if you are booking only 1 ticket you will share with a stranger. We booked 2 tickets as we are a couple. We are 5 ft 7 and 5 ft 9, regular build and it was very cosy width ways and definitely not long enough (the beds are obviously designed for a petite person). It is bearable for 1 night but I wouldn't expect to sleep much. Also, with the the road from Vientiane to Pakse being the main road running through the country, you would expect it to be semi decent but it was very bumpy.

The beds were too short. The toilet was dirty. No toilet paper.

Very very bumpy ride so it can be hard to sleep as you’re being tossed around. If you get your “seat” at the back of the bus it’s a giant bed you share with 3 other people, beds are also 2 people so if you aren’t traveling with a friend or significant other you’ll be paired with a stranger. Kinda creepy as the beds are quite small lol. If there are open beds they will let you move so that’s nice.

All brilliant, easy border crossing(no fee for us as Europeans both on Lao and Thai side!), had about 2 hours on the border for processing (only took 20 minutes) and food /shopping. Even arrived 1 hour early in Bangkok. Khob chai !

Well how to say that the company that we were suppose to take wasn’t even there so after a stressful hour not knowing if wr would get on a bus we were transfered to another one which was half of the price we paid for..

Everything from Checkin to Arrival was good, friendly staff and the bus was well maintained

When it started raining, the roof was leaking on my bed

Dirty bus, dirty and wet bathroom, impossible to use. We made a stop halfway (1 in 11.5 hours of travel). we bought 2 seats each and had enough space to lie down (2 person beds 1.5m long 1m wide).

Pay more and get a cleaner, newer bus like this. Fast with toilet and minimal bumps!

I've done this trip 3 times before, this was the most comfortable and cleanest bus.

Comfortable bed but quite cosy for 2 people (to be expected) but fine if you’re sharing with someone you know. Left Pakse and got to Vientiane on time. Overall a good trip.

No issues on the bus, allocated seats where fine with no one contesting. The bus was clean and for the most part pretty quite. We where dropped off in Chitpasong bus station in the middle of Pakse which was perfect and on time also.

The bus left on time and arrived ahead of schedule.

Very comfortable trip.

There are a lot of buses on this route but no all of the buses are equal. This carrier was a newer bus with minimal stops. Clean and quick. The bed size is squishy and since there are no seat belts, you might end up on top of your bedmate if the driver takes a quick turn.

Clean bed, a little bit tiny for two people (make sure to book two tickets if you are travelling alone). No wifi

Nothing wrong with the bus itself, except for that departure time is officially at 20:30 and we arrived at 6 instead of 7.30, which was quite a hassle for me with two kids refusing to wake up. The staff wasn’t helpful at all to a pregnant woman with two small children, refusing to put me on the lower level and watching me drag my heavy bag through the narrow aisle one way and then up to the second floor, before mentioning that there is actually a luggage space below the bus. As predicted, the upper floor was shaking so massively (seemed like the driver was soeeding like crazy if we arrived 1,5h early) that my 3-old took his revenge by vomiting in the bed.

An old,worn out bus. No help in finding the bus station location. Otherwise OK.

Goid

The border process should be explained to passengers. When I finished at Laos immigration I turned around to see the bus driving off. A local Laos lady told me I had to walk to Thsi border. This should e explained and adequate time allowed. The driver did not even check before he left that everyone was on the bus. At another stop again we were not told how long we had and no one checked that everyone was back on the bus. I gave three stars just because we left and arrived pretty much on time and were given water and a cookie. Bus was comfortable certainly not VIP. I had to move seat because there was no cover on air con vent and was blowing cold air all over me. Look I got to Bangkok that was main thing but border situation and stops need to be communicated.

Really nice bus, nice not having to stop for the toilet as the bus had one. Smooth journey. However we had tickets for a bed and someone was in it. They swapped our ticket for a bed half the size which was not okay for two people. Only solved because a young girl swapped beds with us.

28/04/2019 - On ticket bus leaves at 8.00 pm but it's not true. All the buses leave at 8.30 pm. As I came to exchange m yvoucher for a ticket 2 ladies frantically started to call I don't know who using 2 phones each without communicating anything to me. It wasn't really good. Anyway the bus was good.

Beds a little short for Europeans as expected, but it works with two (slim) adults; fast trip with a few stops but nevertheless astonishing calm journey; arrived before estimated time in Pakse

The sleeperbus was very comfortable! If your are a solo traveler like me, maybe you should think about buying to beds instead of one, cause sleeping close to an unknown person can make the trip uncomfortable. Even though the sleeper is comfortable, the beds are quite tight and very close to eachother. The only thing that was a hassle was to find out where to change the voucher into a ticket, since the company never picks up the phone! In the end in Vientiane it was easy, since they have their own ticket office at the bus station. But when you don’t know this, you can get a little stressed ;)

Trip to Paske overnight was great. Left on time and arrived 2hrs early! Beds had comfy pillow, sheet and duvet. Water and biscuits provided. If you're tall, like me, you won't be able to stretch out.

Those that have to sleep on top level at the front should be warned and pay significantly less than anyone else.

The bus was above expectations - bed style accommodation with pillows and doonas/duvets included + a bottle of water and bread roll. Left on time and arrived early. There were a few stops (6) to drop off people where they turn on the lights (so had to cover my 3 year olds eyes) and there was a little bit of noise from other passengers - so blondfold / ear plug could come in handy. Was hard to confirm the trip the day of departure as bud company not answering phone and trip was listed as ‘no services’ on website - so got to bus station way too early (8 hrs) and there is not much there. Otherwise good trip - caution bumpy roads! So maybe not for light sleepers

They did not provide wifi password. Bed was at the back and was quite noisy because of the aircon. Toilet was very dirty and wet. However, the linen was clean and journey was fast. Reached before 7am.

The trip itself was fine, arrived early mostly comfortable. The only issue was checking in, there was no one at the check in counter and after half hour of searching for the bus or staff we finally found some one from a different company who exchanged our voucher for a ticket so we ended up travelling with a different company. Very confusing.