KingBus

The ticket situation was stressful as there are no counters or stands for KingBus despite our order saying that’s who we were travelling with. I asked the information desk, who pointed me to a specific departure stand. The woman at that stand told me the station had no counter for 12GoAsia so that I had to repurchase my bus ticket and ask for a refund. Instead of doing that, I asked the main ticketing counter in the station who printed my tickets no problem. The lack of clarity and contradiction wasn’t great and added unnecessary stress in a foreign country where staff didn’t really speak English, so it was hard enough to communicate without that. Despite that, the bus had working charging ports, comfortable and big seats, and a toilet. The journey was really smooth.

Ｉgave wrong email address and had a hard time to correct it and unable to get my confirmation. Have to go to bus station to pick up paper tickets

We reserved our tickets via this website and we had no seats assigned, so nobody assured us there would be space left inside the bus for our return. We had to go to the station 45mins in advance and move seats many times until we arrived to Puli station and get physical tickets

At the bud station in Shuishr it says non stop to Taipei . We were taken by a nice comfortable bus to Puli . There we were told ( in Chinese of course ) to leave the bus with our luggage . We had to wait about 15 minutes and then put on a different bus which was old and very loud . I have a video in case you are interested

On time and comfy ride