Duy Khanh Transport

They picked me up at my hotel and dropped me at my next one, trip took less time than they forecast despite a slight pickup delay. Absolutely would use this service again!

All on time, perfect logistics. Very impressed.

Thank you for the comfortable transfer. The cabin has a lot of space. The company replies to questions very fast via Whats App. All in all good service.

We booked a service pick up at 12:00 and Driver arrived 12:42 to pick us up. From 11:45 to 12:42 we tried several calls and just one time they answered informing that they will sent us the driver contact and registration of the van, the sent to us one minute before driver arrives. Apart from the above, the driver did not know what our destination was and even called his company to argue with them. The organization on the company’s part was extremely poor. We later made up for the lost time on the road, but at the cost of somewhat reckless driving, constantly overtaking other cars and asking them to move out of the way. He was in a great hurry, which turned out to be because he was only taking us to the city. Once there, without any prior notice, he asked everyone to get out and transfer to individual vehicles. The private car journey was well organized. The driver drove properly and we arrived at the airport on time.

I had a very good experience with this company; they were very attentive from the start. On rainy days, they picked us up at the hotel and always looked out for all the passengers.

The bus arrived 1 hour late and has some mechanical problems on road taking more than 30 minutes more.

Good for experience and smooth

We arrived on time, but one day the driver will kill somebody.

I had to change my bus last minute to a later bus & the bus company allowed me to change it, no problems.

The trip went well. I only had a problem with the wifi. Overall, it was good. The support team was helpful. Thank you.

Bus arrived to pick up late but still dropped us off 1.5hrs early. The driving was super erratic, felt very unsafe and made for an uncomfortable night with hardly any sleep. Charger points didnt work, and no water or snacks provided

Pick up from the hotel, very good communication upfront. Also at the bus stationntje people were friendly and well organaised. We arrived on our location on time and actually we were able to sleep very good.

comfortable vehicle, great value for money, had a limo van take me from my hostel to the bus station which I was not expecting but was very much appreciated as saved me a lot of time and effort to travel there myself. would highly recommend this company

The transport ordered was a Van and it did not come, we were at the pickup place 40 min befor scheduled departure and they told us it will leave on time. then it occured it had a technical issue and there was no information about what is next…. at the end almost 1 h after scheduled departure they picked us up on a taxi to drive us to another pickup place where we were put into sleeper bus with no other option discussion. it was comfortable but not clean as we needed to take the places after the people who just got ot of it. we arrived in Da Nang 1.5h after scheduled arrival

We had a good night trip and could sleep for a few hours .

I think companies usually receive a lot of complaints, but I would like to give some praise. The whole experience was excellent. The communication was clear and professional, the driver was friendly and reliable, and everything went smoothly from start to finish. Overall, everything was perfect. Thank you very much!

The bus

Guy in the office was rude and dismissive, then the bus arrived and the guy putting our bags on was also rude and lobbed them in like our bags had insulted his family, then took off half hour late. The lying down cabins are relatively comfy, one stained and questionable 'drips' stuck to the leather - clearly not cleaned between journeys - and not adjustable at all. Driver was the worst of all, super rude, even physically pushing me back when we tried to get off for a wee (we were inexplicably stopped for 20 minutes anyway with no notice, no one got on or off and there was a cafe immediately next to us). Got told we'd stop in 20 mins, then stopped again, most of us tried ask to go to the toilet as there's none on the bus and we're 4-4.5 hrs in at this point. (I want to note that these two stops were to pick up 'personal' packages to deliver, not passengers). Told again no, quite aggressively, and had to wait 5 minutes just for him to pull into a stop basically the same as the other two. That was the only stop for the whole 7.5 hr journey. There isn't much upon which to base a recommendation for this company, aside from having a cabin on your own. By the end this didnt really outweigh the rest of the experience.

Easy booking and verry good Service. No problems!

Equipe não sabe se comunicar direito. Ônibus em condição duvidosa e o motorista dirigiu olhando para o celular vendo jogo de futebol e depois série durante todo percurso.

Had a smooth experience, the staff is very helpful and made each and every step so clear and easy that I could plan everything accordingly. Completely satisfied with the service.

Driver didn’t communicate, picked up personal parcels on the way and dropped us off at a different location than agreed.

It would have been nice to have another stop for toilet

The drivers were very helpful and kept me updated through out the drive. Cabins are comfortable and there was 2 stops for toilets and food.

One of the best bus i took in vietnam

Excellent bus. Helpful staff and on time.

The bus was great, but the male personel came across as annoyed and rushed and as if you bothered them when you asked a question. The female was quite nice and helpful.

We travel with a 4 and 6 year old. We picked this bus because it was meant to arrive at 6.30 am but it’s a scam. It arrives 2 hr early hence 4am which is the reason why we didn’t pick an another company. The bus itself was comfortable but not as much as others. And the beds were a little narrower

Pick up was right on time, comfortable bus. Travel time was a little longer that stated (closer to 4:30hrs)

The bus arrived an hour late. The cabins were dirty from the passengers before. The bus was overbooked so people had to sleep in the aisle. First part was ok to sleep. After the break the driver was in a rush, drove very fast and used the horn permanently. The cabin was good. Plenty of room.

All went well, we arrived at the location. Bus pick up was about 20 minutes late. Halfway we had to change buses, we didn’t get any notice about this before that. So that was a bit stressful. Buses are comfortable!

Kurzfristig 2h früher los. Pinkelpausen teilweise auf offenem Gelände. Super oft nachts gehalten. Nachts 4.30 Uhr irgendwo im Busoffice abgesetzt ohne Erklärung. Aber dann kamen doch noch PKWs um uns ans Ziel zu bringen.

Outlet didn’t work, Bus driver was late and rude, long periods without Bathroom stops (over 4 hours), dropped off at the wrong address

We had a great trip with Duy Khan! They were fully booked at the time we originally tried to reserve but we contacted them and they arranged for us to be on their next bus. We got picked up right on time by a van who took us outside of the city centre to get on the bus. Both drivers were excellent, and everything went smooth.

Trip was good, only times were not very accurate

It was fine, bus an hour late, but made up for some of that time. No toilet on board which every other cabin one I’ve done at same price point or lower has. Cabin as the other trips I’ve done, a good way to travel. Aircon v cold, I forgot to get my jumper out of hold luggage.

Bus was on time, arrived earlier than planned. Comfortabel beds. The only thing was that there was no toilet and just 1 stop.

Came in time, arrived 3hours earlier than expected at destonation!

It was a comfortable journey and the cabin beds were spacious with a cosy blanket included. The only thing I’d say is I wish they stopped more regularly to use the toilet but overall a smooth comfortable journey.

Dirty seats with food all over. Language on the first 4 seats because there is no space where the luggage should be. Unorganized blankets and pickup. Over all a bad experience for a vip bus, and an expensive one.

They were terrible. They sent me an e-mail asking for another 100k dong. I said I don't have cash.

The bus was comfortable and there was a good amount of stops for snacks and toilet breaks but bugs dropping down after you open the window blind isn’t really great for a comfortable sleep.

The bus was to late which is something that can happen but to be honest the bed in the bus was really poor it had some hard thing in the middle and was way shorter than you guys said online the driver was good and helpfull

The bus was okay, but they stop at every 30 min to drop off or pick up boxes, very weird. Wouldn't stop talking and honking. For night bus, you couldn't really sleep.

Fantastic very comfy clean and on time and good communication when confirming

Sleep was out of the question on this journey. The driving style didn't allow for it. We arrived at 5:30 a.m. instead of 9 a.m. as planned! The staff were friendly, the toilets at the stops were clean, and care was taken to ensure that everyone came along.

We left 30 minutes later, but arrived on time, so all good with that. The beds were comfy and got to sleep well. Unfortunately, for some reason they were not using the bus luggage compartments so all bags were kept inside empty cabins and, for some of the trip, on the corridor, because there was not a lot of space for them we had to keep over half of our bags on the bed with us which kind of took away that nice comfort the bed had, important to acknowledge they found a solution to a problem they had but it was the first time we saw that and it influenced the experience. Otherwise the trip was good until around 5/6 am the next day getting close to our destination when the driver (probably trying to arrive as soon as possible) kept buzzing vehicles on the road (to overtake them) for 20 minutes or so which made it impossible to sleep for that time.

Three different vehicles, inexplicably made a stop 15 mins outside of drop off point in old quarter to transfer to smaller vehicle that never arrived. We had to get a grab instead. Advise another operator.

Staff seemed totally disinterested in providing any of customer service we were dropped off at a major intersection in Haiphong in the dark with the only information by”wait here” a car did arrive about 20 minutes later to take us to the ferry for Cat ba but I think it would of been a bad experience for someone a little nervous of travelling in Asia perhaps a clear itinerary when booking would be a good idea

perfect, so comfy, the driver was super cute.