Cambodia Angkor Air

The flight was cancelled without any notification. Got on flight the next day but I’m still waiting for a response from 12Go.

Flight was on time and easy

Patience driver, as I had forgotten to take something with me and helpful in putting and taking out my luggage.

No problem at all!

Just in time, kindly Service, everything ok

Driver was not friendly and was driving like 30/40 km/ hour. The vehicle was very warm inside

Not really the fault of 12GO, however I made all my travel arrangements to ensure I had daylight hours in the cities I was staying. My flight was moved twice from 6pm to 10am, which meant I lost a complete day in Phnom Penh. As said, not 12GO's issue, however hard to reschedule when non refundable through them. Overall, great trip though.

Plane left early. Was new and very clean. Great sraff. Highly recomend.

Just average. Old plane. Bumpy flighty. Flights attendances offered only water poured out of the bottle during over 2 hours flight.

Small airplane, not so comfortable, very noisy and a little scary. However the trip went smoothly, the pilots where great!

Ver y smooth and easy flight. Super fast check in.

Very easy flight

Easy seamless company to deal with, not a problem

No thrills easy flight to Siem reap airport from Saigon. Arrived early!!

I wasn’t expecting a propeller plane. Got me there none the less. Comfortable with extra leg room and over half the plane was empty lead to me having my own aisle

All very good

I was not aware that the baggage is not included in the tickets for 5pax. I have tonoay 185 USD for our 3 check in baggage. The payment should have been included during the purchase tickets because paying at the airport counter is more expensive

It is to expensive what they charge you for one 23kgs bag (67USD). Flight short & ok

Flight was originally scheduled for around 12:00 and then rescheduled to 16:50 and finally took off at 18:00. Everything after totally messed up. No in flight anything. It was a waste of a number of hours. Will not book with them again

It was a quick easy flight. Nothing fancy and it was delayed an hour but all turned out fine. Very comfortable seats.

Not very accommodating aircraft personnel.

We were late and had some trouble with the bus. Otherwise it would have been very nice

Flight carrier changed to Vietnam airlines, which was actually better. However, flight delayed 1 hour. Uncertain if and how 12 Go Asia would help in this situation, had it gotten worse... Hmmm

Todo muy bien

Easy painless transfer

Changed name online. No problem. All went well.

Everyting Nice.

Could not add baggage to flight and had to pay excess baggage. On the positive they were kind enough to say they will reimburse us for this. I also added baggage on the manage my booking. However this was not upheld by the airline as they said the confirmation did not come directly from the airline. I tried to contact through the online chat but was disconnected several times on their side when trying to organise a name change which did not happen. I had to follow up every day and the problem was not solved. They said they tried to contact the airline but with no success? ...however they were very polite on the phone and email and sounded like they were trying to help.