FH
Floor HThe bus was not on time, no updates. When we asked it will be on time they said yes but in the end 3 hours later at our destinaton..
Very bad!! We had a travel time of 14 hours instead of the 11 hours we booked for…
נין בין – הוי אן, אוטובוס VIP 22, Grouptour (Công ty du lịch quốc tế Grouptour), 18 באוק׳ 2026
ED
Elias DVery comfortable bus, arrived on time. The company was helpfull and checked in afterwards to confirm everything was alright. Would travel with them again.
נין בין – הוי אן, אוטובוס Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 17 באוק׳ 2026
CF
Camille FI was really worried about taking a sleeper bus but boy, was I wrong! It was very comfortable, with phone charger, water, wipes, etc... I actually managed to sleep a fair bit which came as a surprise!
נין בין – הוי אן, אוטובוס Lower Cabin, G8 Sapa Open Tour (G8 Sapa Open Tour), 17 באוק׳ 2026
SJ
Sandu JThe price of the tickets was at least double the price I found at private random suppliers. We booked on this site because it promised VIP buses and premium bunk beds on the bus. What we actually got was a regular bus and the last 2 upper bunks on the bus. The ride was noisy, bumpy and very uncomfortable. The personnel we contacted in order to get better before were non cooperative.
נין בין – הוי אן, אוטובוס VIP 22, An Phu Hoi An Travel, 17 באוק׳ 2026
KK
Khanyile KAmazing ride from A to B. Toilet available on the bus, super comfy seats and all amenities (charger,light,A/C and massage button) were working. So thankful that there weren’t any flashing lights on the bus so I could actually sleep without them seeping through the curtains. Would definitely recommend this company to other travellers. Being able to pick upper/lower bunks and have them assigned to you is well worth it; as someone who’s skeptical of everything, this one’s worth it. Trust.
נין בין – הוי אן, אוטובוס Lower Single Cabin, HK Buslines, 13 באוק׳ 2026
MR
Matthias R3h delay
Has to wait 1.5h for the connection car.
Had to change to a third car in the end.
Complete lack of process where to change buses, you have to be comfortable to trust a stranger when they tell you get out of the car and change to a different one in a shady side street.
נין בין – הוי אן, אוטובוס Single Cabin + Limousine 28, G8 Sapa Open Tour (G8 Sapa Open Tour), 12 באוק׳ 2026
MA
Maria AThe bus was clean, but no toilet stop from 8pm to 3am is hard, even when asked to stop. Bus driver was very rude
נין בין – הוי אן, אוטובוס VIP Luxury 34, Tuan Trinh, 11 באוק׳ 2026
JL
Jake LThe drivers were rude and aggressive
נין בין – הוי אן, אוטובוס VIP Luxury 24, Tuan Trinh, 1 באוק׳ 2026
VV
Violeta VThe trip was very well organized. Communication with HK buslines was easy.They were very helpful with changing the date of my trip. The bus was comfortable and had all necessary onboard (including a clean toilet). The driver drove well although if you have a ground cabin you may feel the road a bit more than in the cabin above. I really enjoyed this experience.
נין בין – הוי אן, אוטובוס Lower Single Cabin, HK Buslines, 20 בספט׳ 2026
SF
Sarah FIt was said we‘ll arrive at 9pm, it was 8pm.
The busdriver was honking every 5-10 minutes during this 12 hours trip.
The HK Buslines WhatsApp account told me they would arrange someone to pick us up at the Ton Duc Thang and bring us to our hotel. That never happened!
After the trip, the WhatsApp account of HK Buslines spammed me full with advertisings. So I had to block them!
נין בין – הוי אן, אוטובוס Lower Single Cabin, HK Buslines, 18 בספט׳ 2026
