KO
Kathleen Owe booked a VIP minivan but instead got a very old bus, very disappointed with the service
از پوکت به کرابی, اتوبوس مینی‌بوس VIP, Minibus 1996 (Minibus 1996), ۲۳ اکتبر ۲۰۲۶
MS
Manjunath SOK experience, bus was leaking from top and push back was not working properly. Driver and staff were friendly and helpful.
از پوکت به کرابی, اتوبوس اتوبوس, Wonderly Travel, ۲۱ اکتبر ۲۰۲۶
YJ
Yessenia JThe company communicated well on where to meet for pick up with an easy to follow picture. They let us know when the vehicle was there and were available for questions. The drive itself was comfortable, very affordable, and safe! I was a solo rider, so safety and communication are very important for me, I highly recommend using this service and will use them again in the future!
از پوکت به کرابی, ون ون, At Lanta Vacation (แอท ลันตา เวเคชั่น), ۱۵ اکتبر ۲۰۲۶
MF
Maria FThe operator arrived more than half hour late to pick up us.
از پوکت به کرابی, ون ون, At Lanta Vacation (แอท ลันตา เวเคชั่น), ۳ اکتبر ۲۰۲۶
LS
Luis SNo stops during trip
از پوکت به کرابی, ون ون + ون, 438 Phuket Krabi Transport (รถตู้สาย 438 ภูเก็ต-กระบี่), ۲۹ سپتامبر ۲۰۲۶
GW
Glyn WPick up bit late ! but great ride door.to.door will use again 😎
از پوکت به کرابی, ون ون, At Lanta Vacation (แอท ลันตา เวเคชั่น), ۲۴ سپتامبر ۲۰۲۶
AW
Ashley WBest bus driver ever, helped with our bags and even stopped at 7/11 to get some snacks for the drive. He got us there on schedule and was very sweet and a very safe driver
از پوکت به کرابی, ون ون, At Lanta Vacation (แอท ลันตา เวเคชั่น), ۱۰ سپتامبر ۲۰۲۶
DH
Daria HThe customer Service from 12go
از پوکت به کرابی, اتوبوس اتوبوس, Phuket Bus and Van Travel, ۵ سپتامبر ۲۰۲۶
MK
Monir K**Very Poor Driver Attitude & Unprofessional Service – 1/5 ⭐**
I am very disappointed with the driver's attitude and behavior during this transfer.
I was informed of the available pickup times and **specifically selected 3:00 PM**. However, the driver arrived at approximately **2:40 PM** and immediately started rushing us, showing an angry and irritated attitude. I calmly told him that we would be ready by the selected pickup time of 3:00 PM and that there was no need to worry. Instead, he told me that I should have been standing by from **2:30 PM**.
If the driver expected passengers to be ready at 2:30 PM, this should have been clearly communicated in advance. It is unreasonable to select a 3:00 PM pickup time and then pressure passengers for not being ready 30 minutes earlier.
The driver's attitude throughout the journey from **Phuket to Krabi** was also extremely unpleasant. Whenever we encountered traffic jams or traffic signals, he repeatedly **hit/slammed the steering wheel in frustration**. This was very uncomfortable to witness as a passenger and made me question his professionalism and emotional control while driving.
I also noticed that **one of the seats in the front row was damaged**. However, this was not a major concern for us because **we were the only two passengers travelling as a couple**, so we had enough space and it did not affect our comfort significantly. I am mentioning it only as an additional observation about the condition of the vehicle.
Overall, the biggest issue was **not the vehicle condition but the driver's attitude, lack of professionalism, and the way he treated us as passengers**. A professional driver should be respectful, patient, and calm, especially when transporting passengers on a long journey.
**I would give the driver 1/5 and strongly recommend that the company investigate this driver's behavior and provide proper customer-service and professional driving training.**
I do appreciate the **Phuket-to-Krabi transfer service itself**, as the service is convenient and useful for travelers. However, the driver represents the company, and this kind of attitude can seriously affect the customer's overall experience and confidence in the service.
I hope the company takes this feedback seriously and ensures that future passengers receive a much more professional and respectful experience.
از پوکت به کرابی, ون ون, At Lanta Vacation (แอท ลันตา เวเคชั่น), ۲۹ اوت ۲۰۲۶
SS
Shuvojit SOur overall experience went beyond our expectations. We will surely book again.
Thank you
از پوکت به کرابی, اتوبوس مینی‌بوس VIP, Minibus 1996 (Minibus 1996), ۱۸ اوت ۲۰۲۶
