GH
Georgina HA lovely ride, staff friendly - super comfortable and food was good
قطار #11042 صندلی درجه یک, Sri Lanka Railway, ۱۹ فوریهٔ ۲۰۲۳
JC
Jeremy COrdered train tickets over a month before leaving home country. Tickets sent to remote hotel as asked for. Would definitely recommend this service and train ride.
قطار #1006 صندلی درجه 2, Sri Lanka Railways, ۲۸ آوریل ۲۰۲۲
RW
Roland WAll works perfekt, Train Ella to Kandy
قطار #1006 صندلی درجه 2, Sri Lanka Railways, ۲۶ مارس ۲۰۲۲
CT
Cherry TThe scenery was beautiful as you will have read about. Apart from the Ella rock views when leaving the station you see more of the mountains and tea estates sitting on the right if travelling from Ella to Kandy. This was however a very long slow trip of over six hours to go not much further than 150km. Our seats were at the front of the first class carriage and with one large suitcase jammed between me and the carriage end because it would not fit on the parcel shelf. Moreover each time the door opened at a station the train fumes would come into the carriage. You have to be a romantic to want to do this trip although many younger people seemed to enjoy hanging out of the doors taking selfies. I was only on this train because the one with the observation carriage was not running.
12Go however managed to get me the tickets enabling me to walk through the gate quickly and easily. I also received the money back for the ticket delivery to my hotel because they sent this ticket and another one together.
I would use 12Go again simply for peace of mind and being prepared.
قطار #1016 صندلی درجه 1, Sri Lanka Railways, ۱۵ مارس ۲۰۲۲
KE
Kathryn ESuper easy booking experience, tickets arrived at our accommodation well before the journey, and the reserved seats made our journey so so easy!
قطار #1016 صندلی درجه 2, Sri Lanka Railways, ۱۰ مارس ۲۰۲۲
ML
Mui LI booked first class from Ella to Kandy, but I was given Badulla to Kandy.
Agent fees- I can understand the extra charge. But I think it’s too high compare to the price on the ticket.
قطار #1006 صندلی درجه 1, Sri Lanka Railways, ۴ مارس ۲۰۲۲
HD
Hannah DArrived to all of our hotels in advance and received text messages before departure
قطار #1006 صندلی درجه 2, Sri Lanka Railways, ۲۸ ژانویهٔ ۲۰۲۲
KZ
Katharina ZDont book first class, not worth the price. Seats in 2nd class are the same size and you can open the windows
قطار #1006 صندلی درجه 1, Sri Lanka Railways, ۱۳ ژانویهٔ ۲۰۲۲