14 May 2024
One Way

Family Service

4.3
66 customer reviews
  • Schedule
  • Reviews

Family Service Schedule & Timetable

Vientiane - Vang Vieng
08:30, 11:30, 13:30
Vang Vieng - Vientiane
08:30, 09:00, 11:30, 12:00, 13:30, 14:00, 16:00
Vientiane - Bangkok
15:00
Vientiane - Udon Thani
07:15, 09:15, 11:15, 13:15, 14:15, 16:15
Vientiane - Thakhek
Bus Taxi + VIP Bus
12:00
Bus Taxi + Sleeping Bus
18:00
Vientiane - Nong Khai
Taxi Van 8pax,
Taxi Economy 3pax,
Taxi Taxi + Sitting Bus
Vang Vieng - Khammouan
Bus Taxi + VIP Bus
08:30, 09:00
Bus Taxi + Sleeping Bus
08:30, 11:30, 13:30
Vang Vieng - Hanoi
08:30, 11:30
Vientiane - Chiang Mai
15:00
Vang Vieng - Bangkok
08:30, 11:30
Vang Vieng - Pakse
08:30, 11:30, 13:30
Vang Vieng - Udon Thani
09:00, 12:00
Vientiane - Pakse
Bus Taxi + Sitting Bus
08:00
Bus Taxi + Sleeping Bus
18:00
Vang Vieng - Don Det
08:30, 11:30, 13:30
Vang Vieng - Chiang Mai
08:30, 11:30
Vientiane - Ban Gnang
08:00
Vientiane - Luang Prabang
07:00
Vientiane - Pattaya
15:00
Vientiane - Hanoi
16:00
Vientiane - Savannakhet
Bus Taxi + Local bus
08:00
Bus Taxi + Sleeping Bus
18:00
Vientiane - Phonsavan
Van Taxi + Minivan
07:00
Van Taxi + Sleeping Bus
18:00
Vientiane - Nakasong
18:00
Vientiane - Da Nang
16:00
Vientiane - Bokeo
08:30
Vientiane - Thanaleng
Taxi Van 8pax,
Taxi Economy 3pax
Vientiane - Hue
16:00
Vang Vieng - Da Nang
08:30, 11:30
Vientiane - Nghe An
16:00
Vang Vieng - Pattaya
08:30, 11:30

About Family Service

While some travellers feel skeptical about vans, a good choice of destinations and competitive prices make vans one of the most popular means of transport for others. Vans are always more flexible than big buses. If there is a sudden request for rides to some new destinations, van operators are always the first to offer their service. Indeed, it is easier to launch a new route if you operate a vehicle of 10-15 pax capacity, isn’t it?

Family Service operates van service and offers tickets with easy online booking. Check them if you are looking for options to travel by van.

What are the Main Stations of Family Service?

Family Service’s vans run to and from the following terminals:

  • Vientiane Hotel Transfer
  • Vang Vieng Hotel Transfer
  • Vang Vieng Transfer
  • Vientiane Transfer

What are the Vans Classes & Prices of Family Service?

As a rule, it is not possible to choose a ticket class when travelling by van. Yet you can check with the operator and/or choose the type of van which serves your route. Some vans seat only 9-10 passengers, others accommodate up to 15 travellers. The former case means you may have more legroom, wider seats and a more comfortable ride, the latter – be ready for a limited space for your legs, elbows and your luggage. Read reviews on Family Service van service to be sure they meet your expectations.

Pros & Cons of Van Travel

Pros of Van Travel

  • Vans often reach the destinations where neither buses nor trains travel. These include secondary towns and smaller villages
  • In most cases vans are the fastest way to get to your destination if travelling to relatively short distances overland simply because they are smaller than buses and more maneuverable
  • Vans can let you get off at a more convenient point enroute – not necessarily at the terminal, what actually can save you loads of time and money in some cases.

Cons of Van Travel

  • Some vans can be quite cramped with limited space for luggage available. Well, actually almost all vans offer limited luggage space and if you have more than one bag, suitcase or backpack, it may be a good idea to buy a separate seat for your luggage – yes, you will pay double for your trip, alas
  • It is worth checking if your van runs on schedule or leaves when full – in the latter case you may end up waiting too long as on several routes it can take quite a time for a van to fill up.
  • You should know that van drivers are notorious for their speedy driving. Even the most reputable companies sometimes fail to persuade the drivers to respect the speed limits. Even if your van driver does not insist on it, always buckle your seatbelt while travelling by van
  • If you easily get seasick and your trip includes winding stretches, chances to feel motion sickness are higher while travelling by van than by bus. Take your medicine half an hour before your trip to be on the safe side.
Read more

Family Service Company Reviews

4.3
66 customer reviews
5
61%
4
21%
3
8%
2
11%
1
0%
J
4
Van Taxi + Minivan, Family Service, May 10, 2024
Got picked up by a tuktuk and transferred to a big bus. No minivan involved
B
4
Van Taxi + Minivan, Family Service, Apr 29, 2024
The bus left a bit late but the actual trip was a bit shorter than expected (we arrived about 4pm). They upgraded us from the minivans to a big bus because I think they overbooked but it was more comfortable that way anyway. 1 bad part was the a/c on the bus was barely operational and made for a hot journey. Overall it was a good trip.
J
5
Van Taxi + Minivan, Family Service, Apr 20, 2024
Easy and smooth journey.
S
4
Bus Taxi + Sitting Bus, Family Service, Mar 28, 2024
The whole trip went well. The pickup from the hotel was on time and the transfer to the big bus at the bus station went smoothly. Transfers through both borders was excellent and we were dropped safely at the bus station in Nong Khai. A lot of things needed to go smoothly and they did.
A
5
Van Taxi + Minivan, Family Service, Mar 20, 2024
The team is super supportive! They really know their job! Thank you a lot!
G
5
Van Taxi + Minivan, Family Service, Feb 28, 2024
12Go in general makes travelling around Asia easy.
B
5
Van Taxi + Minivan, Family Service, Feb 14, 2024
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
S
5
Bus Taxi + Sitting Bus, Family Service, Feb 12, 2024
First a minivan comes to your hotel and drop off you to a bus station Then you will have to wait for a second big bus which will be the same one which wait for you during the two border crossings, until the Nong Khai bus station. We arrive a bit before 5pm so it was perfect to have our night bus at 6.30pm. Staff was nice and helpful. I recommend We also didn’t have to pay the 2$ to cross the bridge as it was indicated in the voucher
N
2
Van Taxi + Minivan, Family Service, Feb 9, 2024
We ordered and payed for pick up in mini van but we’re picked up in big tourist bus. Had to wait 50 min for the taxi pick up because they were late.
M
5
taxi Economy 3pax, Family Service, Feb 7, 2024
At Time and friedly
T
4
Bus Taxi + Sitting Bus, Family Service, Dec 18, 2023
ピックアップは時間通り。バスでボーダー出国入国のサポートも良い。不慣れな私は助けられました。
B
5
Van Taxi + Minivan, Family Service, Dec 12, 2023
Our pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
J
2
Van Taxi + Minivan, Family Service, Dec 11, 2023
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
B
3
Bus Taxi + VIP Bus, Family Service, Dec 10, 2023
Decent, 1,5 house longer than advertised. Dont think is possible to make in the given arrival time so change it.
R
5
Bus Taxi + Sitting Bus, Family Service, Dec 3, 2023
The driver was kind enough to get me in the lobby of the hotel as it was searing hot outside and I sat inside in with the AC, not knowing which vehicle (shuttle) to look for.
L
5
Bus Taxi + Sitting Bus, Family Service, Oct 30, 2023
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
H
2
Van Taxi + Minivan, Family Service, Oct 23, 2023
The air-conditioning was set to low power during the trip, almost non-existent. For this trip it's better to book with the accommodation operator directly(about 150000kip) as it's cheaper than the website (about 180000kip plus service charges) and have more departure timings available.
N
5
Bus Taxi + Sitting Bus, Family Service, Oct 8, 2023
On time pick up from hotel in Vientiane, easy border crossing, cannot complain!
S
4
Van Taxi + Minivan, Family Service, Oct 5, 2023
tuk tuk came on time to pick me up to the bus. Bus left on time. another tuk tuk took me to Vang Vieng city centre.
M
5
Van Taxi + Minivan, Family Service, Sep 28, 2023
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
2
Bus Taxi + Sitting Bus, Family Service, Sep 11, 2023
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
L
5
Bus Taxi + Sitting Bus, Family Service, Aug 30, 2023
Je recommande ! Un van est venu nous récupérer à notre hôtel, (arrivée très ponctuelle à 13h15 pile) et nous a déposé à la station de bus de Vientiane. Nous avons ensuite pris un bus de Vientiane à Udon Thani, bus propre, passage de la frontière sans difficulté (facturé 20 baths ou 10 000 LAK par personne), et arrivée avec quelques minutes d’avance à Udon Thani. Agence sérieuse !
R
5
Van Taxi + Minivan, Family Service, Aug 20, 2023
Prompt pick up and fast service. Van was new and air-conditioned. The journey was quicker than we thought , around 1hr and 20 minutes
M
2
Van Taxi + Minivan, Family Service, May 8, 2024
Viele hatten keine Sitzplätze
J
3
Bus Taxi + Sitting Bus, Family Service, Apr 4, 2024
Falta de comunicación. Nos podrían haber dejado claro lo de comprar aparte el autobús en el puente. Sería mucho tiempo ahorrado para todos
F
5
Van Taxi + Minivan, Family Service, Mar 16, 2024
Sehr gut organisiert mit geringen Wartezeiten!
M
5
Van Taxi + Minivan, Family Service, Jan 8, 2024
Prompt, Clean, Quick
M
4
Van Taxi + Minivan, Family Service, May 12, 2024
H
5
Bus Taxi + Sitting Bus, Family Service, May 9, 2024
L
4
Van Taxi + Minivan, Family Service, Apr 17, 2024
N
5
Van Taxi + Minivan, Family Service, Apr 3, 2024
A
5
Van Taxi + Minivan, Family Service, Mar 31, 2024
D
5
Van Taxi + Minivan, Family Service, Mar 20, 2024
J
5
Bus Taxi + Sitting Bus, Family Service, Mar 16, 2024
F
5
Van Taxi + Minivan, Family Service, Mar 14, 2024
S
5
Bus Taxi + Sitting Bus, Family Service, Mar 10, 2024
N
3
Van Taxi + Minivan, Family Service, Mar 1, 2024
D
5
Van Taxi + Minivan, Family Service, Feb 21, 2024
E
2
Bus Taxi + Sleeping Bus, Family Service, Jan 30, 2024
J
5
Van Taxi + Minivan, Family Service, Jan 28, 2024
F
5
Van Taxi + Minivan, Family Service, Jan 23, 2024
Z
2
Van Taxi + Minivan, Family Service, Jan 21, 2024
A
5
Van Taxi + Minivan, Family Service, Jan 7, 2024
W
5
Van Taxi + Minivan, Family Service, Jan 4, 2024
T
5
Van Taxi + Minivan, Family Service, Dec 28, 2023
S
3
Van Taxi + Minivan, Family Service, Dec 24, 2023
Q
5
Van Taxi + Minivan, Family Service, Dec 18, 2023
J
4
Van Taxi + Minivan, Family Service, Dec 17, 2023
K
5
Van Taxi + Minivan, Family Service, Dec 15, 2023
K
4
Bus Taxi + Sitting Bus, Family Service, Nov 22, 2023