20 Sep 2026
One Way

Family Express

4.6
38 customer reviews
  • Reviews

About Family Express

A railway journey is a convenient way to explore the country. No matter whether you are after a quintessentially old school experience with a slow long-haul train or a super modern highspeed express, a train travel allows you to get to your destination in style and enjoy the trip at its most. Family Express is one of the operators you can book a train ride with. Before confirming your booking, remember to check the date of your travel, class, price and conditions of your fare.

What are the Main Stations of Family Express?

The main stations covered by Family Express’s route map include

  • Hanoi
  • Sapa Lao Cai

What are the Most Popular Routes of Family Express?

Here are some of the routes offered by Family Express which enjoy the greatest popularity with travellers:

What are the Train Classes & Prices of Family Express?

Depending on the length of your trip and your preferences you can choose a first or second class ticket in a sleeper coach for an overnight trip or opt for a hard or soft seat if available. Note that the choice of ticket classes depends both on the route and the length of your trip. Basically, your train may feature first class berths but you will not be able to book one if you are doing just a short two-hour stretch. In general, second class berths are a good choice for longer trips, and soft seats get you covered if your train ride is supposed to take under 4-5 hours.

Pros & Cons of Train Travel

Pros of Train Travel

  • The best thing about railway travel is no traffic jams. Even on rush-hour, long weekends or during the high season
  • An easy online booking process – you do not need to go to the railway station, which was the case in many places not so long ago!
  • Prices for train tickets are usually more affordable compared to airplane tickets yet for certain destinations and trips the total travel time can be almost the same
  • While rail travel is obviously slower than air travel, railway stations are often located in the centre of the city which saves you a sack of time getting to/from there while airports are almost always are quite a long way out of the city
  • Travelling by night allows you to save on a hotel room and sleep well at the same time – opposite to a night bus where even the sleeping class is a huge compromise
  • On certain routes luxury service is available

Cons of Train Travel

  • For longer trips a train ride is definitely more time consuming than air journeys
  • Trains do ride on schedule but being out of schedule is not unheard of for train travel – and delays can be huge, so if you are planning a connection to your flight, carefully check the time your train arrives at the station and think twice.
  • Cleanliness is sometimes an issue with second and third class tickets, and with toilets, too.
  • If your train makes a lot of stops, in some cases it is difficult to figure out when to get off as stops are not always clearly announced or marked with the exception of an electronic screen.
Read more

Family Express Company Reviews

4.6
38 customer reviews
5
71%
4
21%
3
5%
2
3%
1
0%
I
5
Train Private Cabin for 2, Family Express, Aug 16, 2026
Great experience! Good service.
B
5
Train Private Cabin for 2, Family Express, Jul 22, 2026
All was perfect !
E
2
Train Private Cabin for 2, Family Express, May 11, 2026
For the amount charged the cabin was poorly kept. I’ve read it more two star. The toilets were disgustingly filthy.
N
5
Train Private Cabin for 2, Family Express, Apr 30, 2026
Overall experience was really good! The cleanliness was good and Train timing is just perfect!
K
3
Train Private Cabin for 2, Family Express, Apr 23, 2026
A train journey in a sleeper carriage could be a wonderful experience. Unfortunately, the value for money is terrible. The train was in very poor technical condition. The bathroom and toilets were not clean. Only the sleeper compartment was nicely appointed, and the staff were extremely friendly and well organised.
C
4
Train Private Cabin for 2, Family Express, Apr 4, 2026
Train was really clean and comfortable. Water closet cleanliness can be improve. Overall experience was great!
S
5
Train #SP8 Cabin 4x, Family Express, May 13, 2025
We are very happy with the outcome.
M
4
Train Private Cabin for 2, Family Express, Sep 13, 2026
It was absolutly fine. We would Book again.
D
5
Train Private Cabin for 2, Family Express, Apr 24, 2026
Good driver
A
5
Train Private Cabin for 2, Family Express, Mar 10, 2026
Es war ein 1A super Service. Die zwei Bett Schlafkabine war hervorragend hergerichtet bequem, und es gab sogar ein paar Snacks und was zu trinken…. Der Zug war pünktlich und ist auch pünktlich am Ziel angekommen. Wir würden dies jederzeit wieder buchen und können es nur sehr empfehlen.. Das Personal am Bahnhof war unheimlich hilfsbereit und hat uns zum Zug begleitet und das Gepäck getragen bis zu unserer Kabine.
B
5
Train Cabin 4x, Family Express, Nov 7, 2025
ponctuel, propre
H
5
Train Private Cabin for 2, Family Express, Sep 16, 2026
C
5
Train Private Cabin for 2, Family Express, Sep 12, 2026
Y
5
Train Private Cabin for 2, Family Express, Sep 2, 2026
M
5
Train Private Cabin for 2, Family Express, Aug 11, 2026
L
4
Train Private Cabin for 2, Family Express, Jul 14, 2026
M
4
Train Private Cabin for 2, Family Express, Jun 4, 2026
P
5
Train Private Cabin for 2, Family Express, May 29, 2026
M
5
Train Private Cabin for 2, Family Express, May 6, 2026
M
5
Train Private Cabin for 2, Family Express, May 4, 2026
V
5
Train Private Cabin for 2, Family Express, Apr 28, 2026
M
4
Train Private Cabin for 2, Family Express, Apr 27, 2026
V
5
Train Private Cabin for 2, Family Express, Apr 13, 2026
I
5
Train Private Cabin for 2, Family Express, Apr 10, 2026
S
5
Train Private Cabin for 2, Family Express, Mar 28, 2026
M
4
Train Private Cabin for 2, Family Express, Mar 25, 2026
N
4
Train Private Cabin for 2, Family Express, Mar 13, 2026
P
5
Train Private Cabin for 2, Family Express, Mar 6, 2026
S
5
Train Cabin 4x, Family Express, Dec 14, 2025
H
4
Train Cabin 4x, Family Express, Nov 14, 2025
A
5
Train Cabin 4x, Family Express, Oct 31, 2025
M
3
Train #SP7 Cabin 4x, Family Express, May 8, 2025
K
5
Train #SP7 Cabin 4x, Family Express, May 7, 2025
C
5
Train #SP8 Cabin 4x, Family Express, May 3, 2025
M
5
Train #SP7 Cabin 4x, Family Express, Apr 25, 2025
M
5
Train Cabin 4x, Family Express, Nov 15, 2025
J
5
Train #SP7 Cabin 4x, Family Express, Mar 18, 2025
E
5
Train #SP7 Cabin 4x, Family Express, Feb 16, 2025