My seat was incorrect. The seat was not the seat that I signed up for online. They need to accurately put the correct seats online so we receive what we actually choose. Also, the bus should be filled with gas before everyone gets on. It took over 10 minutes to get gas right at the start of our trip. This should have already been done. Additionally, we don't need two stops along the way. One is adequate enough, especially when we had to get gas as well. I think all companies (PSD) included should state that it takes 5+ hours to get to Phnom Penh, not 4 hours (but this is a problem that I have with all companies).
Otherwise, this is a great bus company. Very smooth, very reliable, and very comfortable. I really liked this company and I will go again with them. I will just choose a seat more in the middle so it is in fact accurate when I arrive.
λεωφορείο Ταχεία μεταφορά, PSD Xpress, 6 Νοε 2017
M D
Michael D
Very comfortable bus with power points. Very friendly staff in Phnom Penh who stored our bags for a few hours. Left half an hour late though and no seat belts so had to give it a 3
They have informed thru mail that the schedule bus I booked will not be departing so I have option to be on earlier or later.... what they did was to coordinate to other operator for me to get in the soonest bus or minivan for me not to miss my flight in PP. Kudos to their team. They really know how to value each customer. Keep it up guys!
λεωφορείο Ταχεία μεταφορά, PSD Xpress, 3 Σεπ 2017
N H
Nicola H
Left on time, arrived on time just no Wifi on bus. Great value for money.
Good driver and comfortable bus. Overall a nice ride. Had to wait on passengers which might have contributed to us being almost an hour and a half longer drive than quoted. Wifi didn't work after Phnom Penh.
λεωφορείο Ταχεία μεταφορά, PSD Xpress, 9 Αυγ 2017
R U
Richard U
Bus was absolutely perfect and was excellent service!
Only 3 passengers in total. Stopped in a very expensive place for a break, like 6 dollars for a packet if crisps. Driver stopped on the side road to wee twice which was very dodgy when we were in the country side.
Good wifi, aircon ok, water and croissant served.
Wonderful experience. It was a pleasure meeting Chan Raksmey! He and the drivers were very friendly, courteous, and professional! Can't wait for my next trip to Cambodia. I will definitely use their service again!