Family Service
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关于 Family Service
虽然有些旅客对面包车比较迟疑，但面包车因其目的地多、价格有竞争力已成为一些旅客最喜欢的交通工具之一。面包车也比大巴更加灵活。如果你临时要前往一些地方，面包车运营商总能优先满足你的需求。实际上，如果你运营着一辆10-15座的面包车，要开通一条新线路是十分容易的事。
Family Service经营面包车业务，并提供便捷的网上订票服务。如果你正想坐面包车旅行，请查阅运营商的相关信息。
Family Service 的主要车站是哪些？
Family Service运营的面包车往返于以下车站:
- 万象酒店换乘
- 万象任意酒店
- 万荣任意酒店
- 万荣酒店换乘
- 万象南巴士站
- 万象任意酒店
- Ing Ing Mountain View
- Ban Lakkham River View
- 万荣中转
- 4000 islands
Family Service 最受欢迎的路线是哪些？
Family Service 的面包车等级和价格是？
一般而言，面包车只有一种座位等级。不过，你可以通过运营商查询并选择面包车车型。一些面包车只能容纳9-10名乘客，另一些可容纳多达15名乘客。第一种面包车会有更大的伸腿空间、更宽的座位和更舒适的体验，而第二种面包车在手脚伸展和行李安放的空间方面都比较有限。查阅乘客对Family Service面包车服务的评论，帮助你判定运营商的服务能否满足你的期望。
面包车旅行的优点和缺点
面包车旅行的优点
- 面包车通常能够到达大巴和火车都不能到达的地方，包括二级城镇和小村庄
- 通常情况，如果你的旅途距离相对较短，面包车因为比大巴小，更易操作，是你到达目的地最快的方式
- 面包车可以让你在途中方便的地方下车——不一定要到终点站，这样可以为你节省大量的时间和费用。
面包车旅行的缺点
- 一些面包车空间狭小难以安放行李。实际上，几乎所有面包车的行李空间都比较有限，如果你有多个背包、双肩包或手提箱，可能最好单独为行李买个座位——是的，你要为旅行支付双倍费用
- 务必核实面包车是按时刻运行还是满载运行。如果是满载运行，你可能会等很长时间，因为在某些路线上面包车需要花很长时间才能满载。
- 众所周知，面包车司机以超速而臭名远扬。即便是声誉最好的公司有时也难以保证司机按照限速规定行驶。无论面包车司机是否要求你系安全带，坐面包车时都要系好安全带
- 如果你很容易晕车，而你的旅途有蜿蜒曲折的道路，那么坐面包车比坐大巴更容易晕车。为了安全起见，请在出发前半小时服用晕车药。
Family Service 公司评论
B
厢型车 标准舱, Family Service, 2024年2月14日
Comfortable and good ride. Hotel to hotel - worries free travel. There was more people, so they got us a proper bus. We arrived an hour late, as expected in Laos.
S
公共汽车 标准舱, Family Service, 2024年2月12日
First a minivan comes to your hotel and drop off you to a bus station
Then you will have to wait for a second big bus which will be the same one which wait for you during the two border crossings, until the Nong Khai bus station.
We arrive a bit before 5pm so it was perfect to have our night bus at 6.30pm.
Staff was nice and helpful. I recommend
We also didn’t have to pay the 2$ to cross the bridge as it was indicated in the voucher
N
厢型车 标准舱, Family Service, 2024年2月9日
We ordered and payed for pick up in mini van but we’re picked up in big tourist bus. Had to wait 50 min for the taxi pick up because they were late.
T
公共汽车 标准舱, Family Service, 2023年12月18日
ピックアップは時間通り。バスでボーダー出国入国のサポートも良い。不慣れな私は助けられました。
B
厢型车 标准舱, Family Service, 2023年12月12日
Our pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
J
厢型车 标准舱, Family Service, 2023年12月11日
Le taxi est venu nous chercher avec 40min de retard par rapport à l’heure annoncée. Lorsque nous sommes arrivées à la gare routière, le van que nous devions prendre était plein. Par chance, nous avons pu monter dans un autre bus qui allait au même endroit. Finalement, nous sommes parties avec 1h30 de retard. Pour finir, le bus nous a déposé en plein milieu d’une rue. Nous n’étions pas à un terminal de bus, et il n’a absolument pas communiqué pourquoi nous étions arrêtées ici.
B
公共汽车 标准舱, Family Service, 2023年12月10日
Decent, 1,5 house longer than advertised. Dont think is possible to make in the given arrival time so change it.
R
公共汽车 标准舱, Family Service, 2023年12月3日
The driver was kind enough to get me in the lobby of the hotel as it was searing hot outside and I sat inside in with the AC, not knowing which vehicle (shuttle) to look for.
L
公共汽车 标准舱, Family Service, 2023年10月30日
Driver was very punctual In fact even earlier to pick us up He made sure we were on the correct bus before leaving us Bravo to the excellent service
H
厢型车 标准舱, Family Service, 2023年10月23日
The air-conditioning was set to low power during the trip, almost non-existent. For this trip it's better to book with the accommodation operator directly(about 150000kip) as it's cheaper than the website (about 180000kip plus service charges) and have more departure timings available.
N
公共汽车 标准舱, Family Service, 2023年10月8日
On time pick up from hotel in Vientiane, easy border crossing, cannot complain!
S
厢型车 标准舱, Family Service, 2023年10月5日
tuk tuk came on time to pick me up to the bus. Bus left on time. another tuk tuk took me to Vang Vieng city centre.
M
厢型车 标准舱, Family Service, 2023年9月28日
Pünktlich wurden wir von einem Tuck Tuck am Hotel abgeholt und zu einem Sammelpunkt gebracht. Auch dort ging es dann pünktlich los nach Vang Vieng. Es ging über die Autobahn u d daher war die Fahrt sehr entspannt und auch am Ziel sind wir pünktlich angekommen.
M
公共汽车 标准舱, Family Service, 2023年9月11日
14 hour journey took 20 hours! No mechanical issues or traffic instead stopping every 1-2 hours for cigarette and toilet breaks. Solo female traveller dropped off at 3am on the side of the road in pakse and told to get out instead of the bus station. Before getting on bus was told i had to pay extra 50,000 lak to get on. No explanation to why. Pay the extra £20 to fly. Wish i did
L
公共汽车 标准舱, Family Service, 2023年8月30日
Je recommande !
Un van est venu nous récupérer à notre hôtel, (arrivée très ponctuelle à 13h15 pile) et nous a déposé à la station de bus de Vientiane.
Nous avons ensuite pris un bus de Vientiane à Udon Thani, bus propre, passage de la frontière sans difficulté (facturé 20 baths ou 10 000 LAK par personne), et arrivée avec quelques minutes d’avance à Udon Thani.
Agence sérieuse !
R
厢型车 标准舱, Family Service, 2023年8月20日
Prompt pick up and fast service. Van was new and air-conditioned. The journey was quicker than we thought , around 1hr and 20 minutes
N
厢型车 标准舱, Family Service, 2026年9月7日
The only good thing was the transfer from the hotel to the busstation. I got picked up on time and the guy brought me to the right bus. The bus from ride was bad. First of all the bus was completely full, not everyone had a real seat. The bus was suposed to start at 8am put it was 8.40am when we finally startet. The the bus stopped every five minutes, so we literally got nowhere. Suddenly the bus broke down so we stopped again for like an hour an I got no information about what was going on. We arrived in Luang Prabang 4 hours late and the busride was definitely way longer than 7 hours.
公共汽车 卧铺, Family Service, 2026年9月3日
顺利从万象到达金边了，但是全程一共更换了8次车辆，其中巴色卧铺大巴下次处到巴色小汽车乘车点中间接驳的三轮车还额外收了我10万老挝基普。另外巴色小汽车的驾驶员刚开始并不认可我在网站上购买过车票，让我线下支付车费，我支付了，后面才退换给我，并完成了验票。
I arrived in Phnom Penh from Vientiane without incident, but I changed vehicles a total of 8 times. The first time, the sleeper bus in Pakse, and the rickshaw connecting to the Pakse minibus stop, charged me an extra 100,000 Lao Kip. Also, the driver of the Pakse minibus initially didn't recognize that I had purchased a ticket online and insisted I pay offline. After I paid, he refunded my ticket and verified it.
I
厢型车 标准舱, Family Service, 2026年8月22日
The van displayed on site is a little bit different , a lot different . It was a scrap van , imagine 2hrs with smell of diesel exhaust .
M
厢型车 标准舱, Family Service, 2026年8月12日
Waiting too much between connexion between the boundary and the station. Condition where pour.
C
公共汽车 标准舱, Family Service, 2026年8月12日
Good service. On time. Driver did a great job - roads were bad!
Plastic covered bus seats are not great - sweaty to sit on for long periods.
P
厢型车 标准舱, Family Service, 2026年8月11日
I am usually not too critical but this one wasn’t good. Booked a transfer from our airport hotel in Vientiane to Vang Vieng and were not picked up without any notice. After a call to the company running the service we were told our hotel was too far and we should report at another hotel for the next bus. Here we were picked up by a TukTuk who took us to a meetingpoint were we stuffed in a very hot bus, certainly not the minibus on the picture and departed 85 minutes late. Three hours after we were due to be picked up we passed our hotel (which was too far) enroute to Vang Vieng. Fortunately despite the temperature in the bus the rest of the trip was uneventful.
Not 12GoAsia to blame but Family Services which was running the service.
J
公共汽车 标准舱, Family Service, 2026年8月11日
The organization was good and quite clear, they really take care of you, and you cannot loose yourself. The issue is they promise you to get you to Chiang Mai at 6:00 am and they give you bus ticket on which it's written that the bus arrives at 8:40... Just let know customers the real time so they can chose wisely their options! Also mentioning the bus company would be good -
The bus was really late (which is not their fault) and summed up in 4 hours delay which cancel my plans on arrival.
B
公共汽车 标准舱, Family Service, 2026年7月18日
I thought the customer service from this company was great. They called day of to make sure I needed a ride to the pickup point. Every bit was smooth grabbed me from the hotel. They showed up at the bridge once I was done with immigration, and at every point made sure to tell me which bus plus where to get off. Amazing.
The ride on the other hand was terrible the seating was way too cramped, and an uncomfortable ride for more than a stop or two. However, the driver got us there safe and sound.
E
厢型车 标准舱, Family Service, 2026年6月29日
I would really recommend this company. The organisation was excellent. I feel like the staff at every point really cared and made sure we were all ok. Everyone had a lovely attitude. The only reason I gave 4 stars instead of 5 was it would have been helpful to maybe have an itinerary or have pictures of where to wait or information about who was picking us up and where. It felt like we needed to have a lot of trust buttt! Everyone really did get us where we needed to be. I was wary because of experiences with other companies but I’d trust family service again.
L
厢型车 标准舱, Family Service, 2026年6月8日
I was picked up 2 hours late (since the driver did not come and get me, instead he picked up someone else even though I was ready) and piled into a 15 seater car with 18 people. I felt cramped and unsafe.
G
厢型车 标准舱, Family Service, 2026年6月7日
Sadly I was missed in hotel transfer pickup. When I messaged asking what time I would be picked up (20 minutes after specified pickup time), they responded that they are already on their way to the destination and asked if I was picked up. I said no.
They then said they were on their way back, and I was picked up, however that transport operator was not Family Service, so I am not quite sure what happened there...
End of the day I got to where I was going
J
厢型车 标准舱, Family Service, 2026年6月6日
Wir haben einen Transfer von Vang Vieng nach Udon Thani gebucht in der Low Season. Pick up sehr pünktlich und Transfer zum Busbahnhof. Von dort fing es nach Vientiane zum HQ des Transporteurs Mit dem Taxi dann zu Busbahnhof und von dort mit dem Bus nach Udon Thani.
J
厢型车 标准舱, Family Service, 2026年5月17日
We were picked up by a tuk-tuk and taken to a “bus station,” where a full bus was already waiting. Some extra chairs were placed in the middle of the bus for us to use. There was very little legroom, especially if you’re taller than 1.85m.
J
公共汽车 标准舱, Family Service, 2026年5月7日
They picked us up from our hotel and it was a comfortable trip.
R
公共汽车 卧铺, Family Service, 2026年4月22日
It was ok and on time but just for you to know, the bed is not that long, I'm 181cm and it bend a bit the knees. Also, there was no food and stops during the trip. There was small bottes of water.
K
公共汽车 卧铺, Family Service, 2026年4月22日
We'd heard horror stories about the sleeper bus, so we're expecting the worst, but in fact it was pretty good. The bus has two decks, an upper and a lower. Each deck has bunks down each side of the isle. Each bunk is low to the floor with a thin mattress about the size of a standard single bed, but they are sold for two people to a bunk, so you will have to get cosy with whoever you're sharing with.
It was, fairly comfortable and we did manage to sleep , so much so that I woke up to find the bus almost empty as most of the passengers had already got off.
The only issue was the inconsiderate passenger on the bunk opposite ours, who thought it OK to play annoying reels on her phone with the volume turned up at 03:20 in the morning.
D
厢型车 标准舱, Family Service, 2026年4月13日
Pickup was punctual. Must people were ready at their respective hotels except a group of locals who had not finished breakfast so we had to wait 20 minutes. IMO the driver should not wait - if they're late it's their problem.
Then tanked up.
Then passed out hotel 1 hour after being picked up there
But when we finally got glon the highway to VV it was fast and smooth.
Just too much racing about back lanes in VTN.
L
公共汽车 标准舱, Family Service, 2026年4月10日
My trip from Laos to Vietnam was honestly one of the worst travel experiences I’ve had. To start with, they clearly oversold the journey because there weren’t enough seats for everyone. I ended up sitting on a plastic chair in the aisle for two hours, which was uncomfortable and felt completely unsafe.
What made things worse is that they force you to pay extra fees along the way, even though their website clearly states that you don’t have to. It felt misleading and dishonest, like they know exactly what they’re doing and just expect people to go along with it.
The conditions on board were terrible too. They would consciously turn the air conditioning off, leaving everyone sweating, and you have no control over things like the lights. You’re basically stuck in whatever environment they decide.
The driver didn’t help the situation either—he was extremely rude and rushed us at every point. His attitude was poor throughout the trip and he came across as unnecessarily aggressive and disrespectful.
To top it all off, when they stopped for a “toilet break,” there were no proper facilities—just a bush on the side of the road. Considering this is a 30-hour journey, the fact that there’s no toilet on board is ridiculous.
Overall, the entire experience felt poorly managed, uncomfortable, and unprofessional. I would strongly advise avoiding this service if you have any other option.
T
厢型车 标准舱, Family Service, 2026年4月10日
Had to sit on the floor half of the journey but at least was able to lay down in the aisle
A
厢型车 标准舱, Family Service, 2026年4月5日
old VAN overbooked ( 2 people were asked to leave and take the next one), not head rest, no airco, …
R
厢型车 标准舱, Family Service, 2026年4月3日
I paid for a Van and got a bus..
R
厢型车 标准舱, Family Service, 2026年4月1日
Crowded, bags by seats, eisle fold down seats used, over half hour late leaving. Old van.
T
公共汽车 标准舱, Family Service, 2026年3月26日
It smelled very, very strongly of pee the whole time on the bus, it was horrible
L
厢型车 标准舱, Family Service, 2026年3月25日
Bus was confortable
C
厢型车 标准舱, Family Service, 2026年3月20日
The trip to Vientiane went well. The schedule was respected. It's really a shame that the tuk-tuk driver who picked me up at the hotel didn't help load our heavy luggage into the tuk-tuk. As I was the first person to get in, no one could help me, and it was very frustrating. Later, in the minivan, the driver took care of our luggage.
M
公共汽车 卧铺, Family Service, 2026年3月19日
The bed boxes are cramped - and shared - and space for hand luggage at a premium.
My journey was from Vientiane to Siem Reap - 25 hours and a border crossing. This bus only took us to Pakse, Laos. No information about the number of times we’d have to change the bus (5 buses in total).
M
出租车 Standard 3pax, Family Service, 2026年3月16日
Fast and efficient
P
厢型车 标准舱, Family Service, 2026年3月11日
We booked a van.we had first a tuk tuk, who was late. Then instead of a van, we had a bus. The personal was not so friendly.
J
厢型车 标准舱, Family Service, 2026年3月11日
Van was packed, luggage stored in the aisle, A/C did not work (30 degrees outside), no communication from the driver
L
公共汽车 卧铺, Family Service, 2026年2月25日
It's a bit cramped if you're tall but was fine for one night. Arrived early which was nice. Lights go off pretty early which is annoying If you're not tired. No curtains for privacy either
L
公共汽车 标准舱, Family Service, 2026年2月24日
It was okay. It was a sleeper bus and not full at all, so that was quite comfortable. However, we chose the VIP bus because of the shorter time it takes than the regular bus, but it still took around 7-7,5 hours.
G
厢型车 标准舱, Family Service, 2026年2月16日
Replaced mini bus by bus and took more than 1 hour to depart
L
公共汽车 卧铺, Family Service, 2026年2月15日
Just keep attention, as you have to share beds (or buy 2 tickets for yourself!!)
C
厢型车 标准舱, Family Service, 2026年2月14日
Ok. Bus broke down on route but was fixed in an hour