Der Fahrer hat uns 10 min vor Abfahrt am Treffpunkt abgeholt, zwar in einem Auto, mit nur ihm und wir und hat uns nach Da Nang gefahren wo dann der Bus stand. Bisschen irritiert, aber sonst war die Reise genau wie beschrieben.
We booked the bus at 3:30 pm but we had to wait another hour before we left. The ladies at the desk didn't say anything at all.
When we finally got the sign that the bus was ready, we got in a car which stopped in Da Nang. Then we had to change to another bus which was very dirty and smelly. After a ride of 2 hours, the bus stopped at a dark gas station. The driver only said: get out. So we went out of the bus and a smaller bus brought us to the centre.
Pick up from Hoi An by car, car was not big enough for all persons and their luggage. After a short delay and Phone calls a second car was coming. Change to a minibus in Danang and drop off in Hue as planned. Driving was safe and comfortable.
Our bus was confirmed, but it didn't exist.
We had to call several times the agency, insisting that we were waiting at the bus stop. We've been told that the bus we reserved was at 13.30, while we booked it at 8 am.
Eventually, they sent us a car to join another bus leaving from Da Nang (we were leaving from Hoi An).
We arrived in Hué with only one hour and a half of delay, but we were upset at how they handled the situation on the phone: they kept hanging up after saying "bus coming", with no excuses or explaination.
We took the bus with this company other times during our journey in Vietnam and it always went well, so we would recommend the agency anyway.
While the drive was quick, we had to change vehicles seemingly as we were the only ones on the first minibus. Neither vehicle had any meaningful AC and on the second one we had to sit in the front pressed up against each other. While not unique to this driver in Vietnam, they excessively used the horn and drove quite fast. No rest stop was offered.
會安 到 順化市社, 廂型車 九人座小巴, April Adventure (April Adventure), 2026年3月30日
LG
Leonardo G
The ride was splitted in two parts. The first was okay with normal seat and space. The second I had to seat on the side of the driver with another guy. People in the back had the seats which were shown in the photos. All in all the ride was ok but it should be mentioned that the comfortable seat is not guaranteed also because I assume I paid like the other users
會安 到 順化市社, 廂型車 Limousine, HAV Travel, 2026年3月10日
TT
Tim T
We got from A to B on time. However, the first part of our trip (+/- 45 minutes) was squeezed in the back of a normal car, while we payed for luxury minibus seats for the entire trip. Next, there was no hotel pick-up, which do was indicated during the booking process. However, it got cancelled the evening before. Lastly, there were designated seats for other passengers, while we could not book these, that is just a bit weird.
會安 到 順化市社, 廂型車 Limousine, HAV Travel, 2026年3月4日
S
Stephen
Well we booked a limousine. But apparently that had broken down. So they sent a car instead. Which was fine. We shared the car with another couple and that was fine too. Driver was a very good driver.
會安 到 順化市社, 廂型車 Limousine, HAV Travel, 2026年2月25日
LD
Lorraine D
We don’t get a text until 12.30 to confirm our 13.30 departure which then turned into a 2pm pick up in a car. Driver didn’t explain we were being driven to Danang. But hey ho. It went well
