NO
Niamh OGot sent the wrong tickets
火車 #C89 二等座, Laos Railway by RG Adventure (RG Adventure ), 2024年5月21日
JM
Jesse MGot picked up by a tuktuk and transferred to a big bus. No minivan involved
廂型車 Taxi + Minivan, Family Service (Family Service), 2024年5月10日
J
Jessica Easy and smooth journey.
廂型車 Taxi + Minivan, Family Service (Family Service), 2024年4月20日
MH
Martin HNothing wrong with 12go service obviously you pay for this but well worth it. The negative is with the train company you are not allowed to take any toiletries over 100ml or any alcohol and they take things off you as they please, things disappeared under desks instead of going in the bins.
火車 #C85 一等座, Laos Railway by RG Adventure (RG Adventure ), 2024年1月15日
BF
Bob FOur pick up was booked for 11.30 the bus did arrive slightly late but no problem. We were taken to our coach which was very comfortable. Good air conditioning and a nice smooth drive to Vientiane. Would definitely recommend.
廂型車 Taxi + Minivan, Family Service (Family Service), 2023年12月12日
R
Regielou I actually expected the worst because of the negative reviews I have read. 4pm was the pickup time and it was communicated in the confirmation email that pickup might be delayed. I almost panicked. At 4pm I did receive a call from the driver that he would pick me up at 4:30pm so that was good enough. It was a short ride to the train station and I appreciated that the driver helped me with my luggage. Not a complicated process for me for this Vang Vieng to Vientiane train booking via 12go. Thank you.
火車 #C81 一等座, Laos Railway by Soutchai (Soutchai Travel), 2023年10月15日
AL
Ashley LI booked the 6pm pick up and the 8.06 arrival in Vientiane which would have put me on the 7.06 train. I wasn’t picked up until 6.25 with no communication (sat there waiting from 5.30 as required) and then I was given a ticket for the 7.56 train, not the one I had booked.
I’m most annoyed by this because of the lack of communication. This cost me the opportunity of doing the VV hot air balloon ride (cancelled because of rain 4 times to that point) - a bucket list activity. Had they told me about this change I’d have not needed to be ready until 7pm!
火車 一等座, Laos Railway by Soutchai (Soutchai Travel), 2023年6月28日
PB
Pelle BBus left two hours later than was promised. We had to wait two hours at the busstation and employees told is multiple times the bus would leave shortly, but it didn’t.
Eventually two busses left. One fully packed with people (we we’re in this one) and one with just three people in it. The A/C in the bus didn’t work, so it was so warm.
廂型車 十四人座地區車, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2023年5月24日
SS
Smith SGood just only vehicle condition but service was bad and not on time (2 hour late)
廂型車 十四人座地區車, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2022年12月25日
FF
Francisco FThe car was really good and the road too
Unfortunately, the driver put a children bench between two of the seats and since I was the last to be picked, I was the one that had to be seated 2 hours on it, without a place to rest my back.
廂型車 十四人座地區車, Soutchai Travel (ບໍລິສັດ ສຸດໃຈທ່ອງທ່ຽວ ຈໍາກັດຜູ້ດຽວ), 2022年12月3日